Freshworks CRM

Next Generation Customer Engagement Platform
(486 reviews)
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Overview

Overview

Platforms Supported

Platforms Supported

Web Based Web Based
iPhone App iPhone App
Android App Android App
Windows App Windows App

Support Options

Support Options

Email/Help Desk Email/Help Desk
FAQs/Forum FAQs/Forum
Knowledge Base Knowledge Base
Phone Support Phone Support
24/7 (Live rep) 24/7 (Live rep)

Pricing

Pricing

Starting From

Starting From

US$29.00/month
Free Free
Subscription Subscription

Reviews

Reviews

Overall rating Overall rating
Ease of use Ease of use
Value for money Value for money
Customer support Customer support

Features

Features

A/B Testing A/B Testing
Access Controls/Permissions Access Controls/Permissions
Activity Tracking Activity Tracking
Appointment Management Appointment Management
Behavioural Analytics Behavioural Analytics
Campaign Management Campaign Management
Campaign Segmentation Campaign Segmentation
Collaboration Tools Collaboration Tools
Customisable CTAs Customisable CTAs
Customisable Templates Customisable Templates
Customizable Fields Customizable Fields
Document Management Document Management
Email Management Email Management
Email Marketing Email Marketing
FAQ FAQ
Lead Distribution Lead Distribution
Lead Qualification Lead Qualification
Lead Segmentation Lead Segmentation
Multi-Channel Communication Multi-Channel Communication
Prospecting Tools Prospecting Tools
Sales Automation Sales Automation
Sales Pipeline Management Sales Pipeline Management
Segmentation Segmentation
Team Assignments Team Assignments
Templates Templates
Territory Management Territory Management
Test Scheduling Test Scheduling
Time Tracking Time Tracking
WYSIWYG Editor WYSIWYG Editor
Website Analytics Website Analytics

Integrations

Integrations

Alfresco Mobile Alfresco Mobile
Asana Asana
Calendly Calendly
Facebook Facebook
Freshchat Freshchat
Freshdesk Freshdesk
Gmail Gmail
Google Calendar Google Calendar
Google Workspace Google Workspace
HubSpot CRM HubSpot CRM
Mailchimp Mailchimp
Microsoft 365 Microsoft 365
QuickBooks Online Advanced QuickBooks Online Advanced
Quickbooks Online Quickbooks Online
Segment Segment
Slack Slack
Trello Trello
Xero Xero
Zapier Zapier

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