---
description: Learn how NITRO Help Desk can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: NITRO Help Desk Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [NITRO Help Desk](/software/2065397/help-desk-for-sharepoint) > [NITRO Help Desk Alternatives](https://www.getapp.ie/alternatives/2065397/help-desk-for-sharepoint)

# Alternatives to NITRO Help Desk

Canonical: https://www.getapp.ie/alternatives/2065397/help-desk-for-sharepoint

> Explore the top alternatives to NITRO Help Desk. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Atera** — 4.5/5 (446 reviews) — Cloud and mobile-based IT management platform with AI
   - [View profile](https://www.getapp.ie/software/102017/atera)
   - [Compare vs NITRO Help Desk](https://www.getapp.ie/compare/102017/2065397/atera/vs/help-desk-for-sharepoint)
2. **Zendesk Suite** — 4.4/5 (4072 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.ie/software/9448/zendesk)
   - [Compare vs NITRO Help Desk](https://www.getapp.ie/compare/9448/2065397/zendesk/vs/help-desk-for-sharepoint)
3. **JIRA Service Management** — 4.5/5 (763 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.ie/software/91811/jira-service-management)
   - [Compare vs NITRO Help Desk](https://www.getapp.ie/compare/91811/2065397/jira-service-management/vs/help-desk-for-sharepoint)
4. **Freshdesk** — 4.5/5 (3408 reviews) — Online helpdesk system and customer service software
   - [View profile](https://www.getapp.ie/software/10317/freshdesk)
   - [Compare vs NITRO Help Desk](https://www.getapp.ie/compare/10317/2065397/freshdesk/vs/help-desk-for-sharepoint)
5. **Freshservice** — 4.5/5 (685 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.ie/software/91351/freshservice)
   - [Compare vs NITRO Help Desk](https://www.getapp.ie/compare/91351/2065397/freshservice/vs/help-desk-for-sharepoint)
6. **LiveAgent** — 4.7/5 (1753 reviews) — Multichannel Help Desk Solution with Powerful AI Features
   - [View profile](https://www.getapp.ie/software/91301/liveagent)
   - [Compare vs NITRO Help Desk](https://www.getapp.ie/compare/91301/2065397/liveagent/vs/help-desk-for-sharepoint)
7. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.ie/software/132287/milvus)
   - [Compare vs NITRO Help Desk](https://www.getapp.ie/compare/132287/2065397/milvus/vs/help-desk-for-sharepoint)
8. **BeyondTrust Remote Support** — 4.6/5 (2009 reviews) — Secure remote access software
   - [View profile](https://www.getapp.ie/software/113939/bomgar)
   - [Compare vs NITRO Help Desk](https://www.getapp.ie/compare/113939/2065397/bomgar/vs/help-desk-for-sharepoint)
9. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators
   - [View profile](https://www.getapp.ie/software/132559/supremo-remote-desktop)
   - [Compare vs NITRO Help Desk](https://www.getapp.ie/compare/132559/2065397/supremo-remote-desktop/vs/help-desk-for-sharepoint)
10. **SysAid** — 4.5/5 (511 reviews) — AI-enabled ITSM platform for businesses of all sizes
    - [View profile](https://www.getapp.ie/software/90863/sysaid)
    - [Compare vs NITRO Help Desk](https://www.getapp.ie/compare/90863/2065397/sysaid/vs/help-desk-for-sharepoint)
11. **TeamDynamix** — 4.4/5 (150 reviews) — IT service management platform
    - [View profile](https://www.getapp.ie/software/2059330/teamdynamix-itsm-ppm)
    - [Compare vs NITRO Help Desk](https://www.getapp.ie/compare/2059330/2065397/teamdynamix-itsm-ppm/vs/help-desk-for-sharepoint)
12. **ServiceNow** — 4.5/5 (344 reviews) — ITSM for automation \& management of IT enterprise services
    - [View profile](https://www.getapp.ie/software/9156/servicenow)
    - [Compare vs NITRO Help Desk](https://www.getapp.ie/compare/9156/2065397/servicenow/vs/help-desk-for-sharepoint)
13. **Zoho Desk** — 4.5/5 (2211 reviews) — Customer service software for businesses of all sizes
    - [View profile](https://www.getapp.ie/software/10036/zoho-desk)
    - [Compare vs NITRO Help Desk](https://www.getapp.ie/compare/10036/2065397/zoho-desk/vs/help-desk-for-sharepoint)
14. **LiveChat** — 4.6/5 (1715 reviews) — AI-based live chat for customer support and sales teams
    - [View profile](https://www.getapp.ie/software/8385/livechat)
    - [Compare vs NITRO Help Desk](https://www.getapp.ie/compare/8385/2065397/livechat/vs/help-desk-for-sharepoint)
15. **BOSSDesk** — 4.6/5 (139 reviews) — BOSSDesk a FrontRunner in Help Desk Software
    - [View profile](https://www.getapp.ie/software/120371/boss-solutions-suite)
    - [Compare vs NITRO Help Desk](https://www.getapp.ie/compare/120371/2065397/boss-solutions-suite/vs/help-desk-for-sharepoint)
16. **NinjaOne** — 4.7/5 (282 reviews) — Unified endpoint management \& IT automation platform
    - [View profile](https://www.getapp.ie/software/108129/ninjarmm)
    - [Compare vs NITRO Help Desk](https://www.getapp.ie/compare/108129/2065397/ninjarmm/vs/help-desk-for-sharepoint)
17. **Desk Manager** — 4.8/5 (106 reviews) — We orchestrate deals for great results
    - [View profile](https://www.getapp.ie/software/2066040/desk-manager)
    - [Compare vs NITRO Help Desk](https://www.getapp.ie/compare/2065397/2066040/help-desk-for-sharepoint/vs/desk-manager)
18. **Spiceworks Cloud Help Desk** — 4.4/5 (584 reviews) — Server and website monitoring software
    - [View profile](https://www.getapp.ie/software/91171/spiceworks-it-help-desk)
    - [Compare vs NITRO Help Desk](https://www.getapp.ie/compare/91171/2065397/spiceworks-it-help-desk/vs/help-desk-for-sharepoint)
19. **ManageEngine ServiceDesk Plus** — 4.4/5 (227 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.ie/software/20521/manageengine-service-desk-plus)
    - [Compare vs NITRO Help Desk](https://www.getapp.ie/compare/20521/2065397/manageengine-service-desk-plus/vs/help-desk-for-sharepoint)
20. **ISL Light** — 4.7/5 (779 reviews) — Remote support software \& unattended remote access
    - [View profile](https://www.getapp.ie/software/114883/isl-light)
    - [Compare vs NITRO Help Desk](https://www.getapp.ie/compare/114883/2065397/isl-light/vs/help-desk-for-sharepoint)

## Related Categories

- [Help Desk Software](https://www.getapp.ie/directory/287/help-desk-ticketing/software)
- [IT Service Software](https://www.getapp.ie/directory/1049/it-service/software)

## Links

- [View on GetApp](https://www.getapp.ie/alternatives/2065397/help-desk-for-sharepoint)
- [View Product Profile](https://www.getapp.ie/software/2065397/help-desk-for-sharepoint)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/it-management-software/a/help-desk-for-sharepoint/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2065397/help-desk-for-sharepoint> |
| en-AU | <https://www.getapp.com.au/alternatives/2065397/help-desk-for-sharepoint> |
| en-CA | <https://www.getapp.ca/alternatives/2065397/help-desk-for-sharepoint> |
| en-GB | <https://www.getapp.co.uk/alternatives/2065397/help-desk-for-sharepoint> |
| en-IE | <https://www.getapp.ie/alternatives/2065397/help-desk-for-sharepoint> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2065397/help-desk-for-sharepoint> |
| en-SG | <https://www.getapp.sg/alternatives/2065397/help-desk-for-sharepoint> |
| en-ZA | <https://www.getapp.za.com/alternatives/2065397/help-desk-for-sharepoint> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"NITRO Help Desk","description":"Find the best NITRO Help Desk alternatives for your business in Ireland. On our platform you can find free, open source, and cloud-based software similar to NITRO Help Desk.","url":"https://www.getapp.ie/alternatives/2065397/help-desk-for-sharepoint","about":{"@id":"https://www.getapp.ie/alternatives/2065397/help-desk-for-sharepoint#software"},"breadcrumb":{"@id":"https://www.getapp.ie/alternatives/2065397/help-desk-for-sharepoint#breadcrumblist"},"@id":"https://www.getapp.ie/alternatives/2065397/help-desk-for-sharepoint#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ie/#website"},"inLanguage":"en-IE","mainEntity":{"@id":"https://www.getapp.ie/alternatives/2065397/help-desk-for-sharepoint#software"},"publisher":{"@id":"https://www.getapp.ie/#organization"}},{"name":"NITRO Help Desk","url":"https://www.getapp.ie/software/2065397/help-desk-for-sharepoint","@id":"https://www.getapp.ie/software/2065397/help-desk-for-sharepoint#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2}},{"@id":"https://www.getapp.ie/alternatives/2065397/help-desk-for-sharepoint#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"NITRO Help Desk","position":3,"item":"/software/2065397/help-desk-for-sharepoint","@type":"ListItem"},{"name":"NITRO Help Desk Alternatives","position":4,"item":"https://www.getapp.ie/alternatives/2065397/help-desk-for-sharepoint","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"NITRO Help Desk Alternatives &amp; Competitors | GetApp Ireland 2026","@context":"https://schema.org","@id":"https://www.getapp.ie/alternatives/2065397/help-desk-for-sharepoint#itemlist","@type":"ItemList","itemListElement":[{"name":"Atera","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dacd0af6-7ea8-4ce0-a12e-5cb4ff7a8377.jpeg","url":"https://www.getapp.ie/software/102017/atera","@type":"ListItem"},{"name":"Zendesk Suite","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.ie/software/9448/zendesk","@type":"ListItem"},{"name":"JIRA Service Management","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.getapp.ie/software/91811/jira-service-management","@type":"ListItem"},{"name":"Freshdesk","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.getapp.ie/software/10317/freshdesk","@type":"ListItem"},{"name":"Freshservice","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.getapp.ie/software/91351/freshservice","@type":"ListItem"},{"name":"LiveAgent","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.getapp.ie/software/91301/liveagent","@type":"ListItem"},{"name":"Milvus","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.getapp.ie/software/132287/milvus","@type":"ListItem"},{"name":"BeyondTrust Remote Support","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/96ec7354-2381-41f5-acf5-2d4b7ca212aa.png","url":"https://www.getapp.ie/software/113939/bomgar","@type":"ListItem"},{"name":"Supremo Remote Desktop","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a8986544-a070-4ca9-9782-7b69e075ca3e.png","url":"https://www.getapp.ie/software/132559/supremo-remote-desktop","@type":"ListItem"},{"name":"SysAid","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5371c4a5-c71b-4516-9072-39317a7f7ead.png","url":"https://www.getapp.ie/software/90863/sysaid","@type":"ListItem"},{"name":"TeamDynamix","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fc0131e4-2a13-4e12-bf93-b010714f4fcf.jpeg","url":"https://www.getapp.ie/software/2059330/teamdynamix-itsm-ppm","@type":"ListItem"},{"name":"ServiceNow","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40dc26ae-d0a2-4d6b-b110-865b0d6025bf.png","url":"https://www.getapp.ie/software/9156/servicenow","@type":"ListItem"},{"name":"Zoho Desk","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8d6440f4-1b79-46d5-a3ca-d4a0ae9e3100.png","url":"https://www.getapp.ie/software/10036/zoho-desk","@type":"ListItem"},{"name":"LiveChat","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.ie/software/8385/livechat","@type":"ListItem"},{"name":"BOSSDesk","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/bda6e765-a861-4394-85af-7b23f3610f0d.png","url":"https://www.getapp.ie/software/120371/boss-solutions-suite","@type":"ListItem"},{"name":"NinjaOne","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/803a0498-8e27-4565-a80f-af93af1c6fc1.png","url":"https://www.getapp.ie/software/108129/ninjarmm","@type":"ListItem"},{"name":"Desk Manager","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2057d809-e013-4903-ba4d-39667e840856.png","url":"https://www.getapp.ie/software/2066040/desk-manager","@type":"ListItem"},{"name":"Spiceworks Cloud Help Desk","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8aaae139-0b2a-4c4a-ac09-ca3af9dc5a7d.png","url":"https://www.getapp.ie/software/91171/spiceworks-it-help-desk","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.getapp.ie/software/20521/manageengine-service-desk-plus","@type":"ListItem"},{"name":"ISL Light","position":20,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/41a250f0-063a-4fd1-827a-1a62c8d3db46.png","url":"https://www.getapp.ie/software/114883/isl-light","@type":"ListItem"}],"numberOfItems":20}
</script>