---
description: Learn how OpenText ZENworks Service Desk can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: OpenText ZENworks Service Desk Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Service Desk Software](/directory/1249/service-desk/software) > [OpenText ZENworks Service Desk](/software/2067629/zenworks-service-desk) > [OpenText ZENworks Service Desk Alternatives](https://www.getapp.ie/alternatives/2067629/zenworks-service-desk)

# Alternatives to OpenText ZENworks Service Desk

Canonical: https://www.getapp.ie/alternatives/2067629/zenworks-service-desk

> Explore the top alternatives to OpenText ZENworks Service Desk. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshservice** — 4.6/5 (792 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.ie/software/91351/freshservice)
   - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.ie/compare/91351/2067629/freshservice/vs/zenworks-service-desk)
2. **JIRA Service Management** — 4.5/5 (775 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.ie/software/91811/jira-service-management)
   - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.ie/compare/91811/2067629/jira-service-management/vs/zenworks-service-desk)
3. **ilert** — 4.7/5 (65 reviews) — AI runs the investigation. You make the call.
   - [View profile](https://www.getapp.ie/software/187171/ilert)
   - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.ie/compare/187171/2067629/ilert/vs/zenworks-service-desk)
4. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Cloud IT Help Desk Software
   - [View profile](https://www.getapp.ie/software/20521/manageengine-service-desk-plus)
   - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.ie/compare/20521/2067629/manageengine-service-desk-plus/vs/zenworks-service-desk)
5. **Mitti (by SafetyCulture)** — 4.6/5 (355 reviews) — Cloud-based inspection tool for mobile inspections
   - [View profile](https://www.getapp.ie/software/102403/iauditor)
   - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.ie/compare/102403/2067629/iauditor/vs/zenworks-service-desk)
6. **Pirani** — 4.5/5 (217 reviews) — Business risk and compliance management software
   - [View profile](https://www.getapp.ie/software/2040543/pirani)
   - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.ie/compare/2040543/2067629/pirani/vs/zenworks-service-desk)
7. **Site24x7** — 4.7/5 (374 reviews) — All-in-one performance monitoring tool for DevOps and IT
   - [View profile](https://www.getapp.ie/software/91129/site24x7)
   - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.ie/compare/91129/2067629/site24x7/vs/zenworks-service-desk)
8. **Datadog** — 4.6/5 (367 reviews) — Cloud-Scale Monitoring Platform For Dev, Sec, and Ops teams.
   - [View profile](https://www.getapp.ie/software/91489/datadog-cloud-monitoring)
   - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.ie/compare/91489/2067629/datadog-cloud-monitoring/vs/zenworks-service-desk)
9. **PagerDuty** — 4.6/5 (220 reviews) — Incident Management \& Operations Performance Software
   - [View profile](https://www.getapp.ie/software/91574/pagerduty)
   - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.ie/compare/91574/2067629/pagerduty/vs/zenworks-service-desk)
10. **TOPdesk** — 4.4/5 (111 reviews) — The service management platform that makes service happen
    - [View profile](https://www.getapp.ie/software/111785/topdesk)
    - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.ie/compare/111785/2067629/topdesk/vs/zenworks-service-desk)
11. **HaloITSM** — 4.7/5 (44 reviews) — ITSM solution for managing incidents \& assets
    - [View profile](https://www.getapp.ie/software/130803/haloitsm)
    - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.ie/compare/130803/2067629/haloitsm/vs/zenworks-service-desk)
12. **Deepser** — 4.6/5 (57 reviews) — Service Management without complexity.
    - [View profile](https://www.getapp.ie/software/2002751/deepser)
    - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.ie/compare/2002751/2067629/deepser/vs/zenworks-service-desk)
13. **ALVAO Service Desk** — 4.6/5 (29 reviews) — AI-powered ITSM solution designed for Microsoft 365
    - [View profile](https://www.getapp.ie/software/2067614/alvao-service-desk)
    - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.ie/compare/2067614/2067629/alvao-service-desk/vs/zenworks-service-desk)
14. **HSI Donesafe** — 4.8/5 (96 reviews) — Cloud-based EHS management tool for workplace safety.
    - [View profile](https://www.getapp.ie/software/109675/donesafe)
    - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.ie/compare/109675/2067629/donesafe/vs/zenworks-service-desk)
15. **Mint Service Desk** — 4.8/5 (23 reviews) — IT service desk and asset management solution
    - [View profile](https://www.getapp.ie/software/117895/mint-service-desk)
    - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.ie/compare/117895/2067629/mint-service-desk/vs/zenworks-service-desk)
16. **Resolver** — 4.4/5 (80 reviews) — Risk platform for enterprise resilience
    - [View profile](https://www.getapp.ie/software/104325/perspective)
    - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.ie/compare/104325/2067629/perspective/vs/zenworks-service-desk)
17. **xMatters** — 4.6/5 (141 reviews) — Actionable IT alerting platform for enterprises
    - [View profile](https://www.getapp.ie/software/105573/xmatters)
    - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.ie/compare/105573/2067629/xmatters/vs/zenworks-service-desk)
18. **All Quiet** — 4.7/5 (14 reviews) — IT Incident Managemenet Made Easy - All Quiet
    - [View profile](https://www.getapp.ie/software/2067691/all-quiet)
    - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.ie/compare/2067629/2067691/zenworks-service-desk/vs/all-quiet)
19. **24Cevent** — 4.7/5 (18 reviews) — On-call incident response when alerts are not enough
    - [View profile](https://www.getapp.ie/software/2062812/24cevent)
    - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.ie/compare/2062812/2067629/24cevent/vs/zenworks-service-desk)
20. **SafetyAmp** — 4.7/5 (48 reviews) — Cloud-based EHS management tool for workplace safety.
    - [View profile](https://www.getapp.ie/software/2050726/safetyamp)
    - [Compare vs OpenText ZENworks Service Desk](https://www.getapp.ie/compare/2050726/2067629/safetyamp/vs/zenworks-service-desk)

## Related Categories

- [Service Desk Software](https://www.getapp.ie/directory/1249/service-desk/software)
- [Incident Management Software](https://www.getapp.ie/directory/1415/incident-management/software)

## Links

- [View on GetApp](https://www.getapp.ie/alternatives/2067629/zenworks-service-desk)
- [View Product Profile](https://www.getapp.ie/software/2067629/zenworks-service-desk)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.getapp.com/operations-management-software/a/zenworks-service-desk/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/2067629/zenworks-service-desk> |
| en-AU | <https://www.getapp.com.au/alternatives/2067629/zenworks-service-desk> |
| en-CA | <https://www.getapp.ca/alternatives/2067629/zenworks-service-desk> |
| en-GB | <https://www.getapp.co.uk/alternatives/2067629/zenworks-service-desk> |
| en-IE | <https://www.getapp.ie/alternatives/2067629/zenworks-service-desk> |
| en-NZ | <https://www.getapp.co.nz/alternatives/2067629/zenworks-service-desk> |
| en-SG | <https://www.getapp.sg/alternatives/2067629/zenworks-service-desk> |
| en-ZA | <https://www.getapp.za.com/alternatives/2067629/zenworks-service-desk> |

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