---
description: Learn how SysAid can help your business. GetApp provides users in Ireland with the most detailed information on software tools, prices and features.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SysAid Price, Reviews & Ratings | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [SysAid](/software/90863/sysaid) > [SysAid Alternatives](https://www.getapp.ie/alternatives/90863/sysaid)

# Alternatives to SysAid

Canonical: https://www.getapp.ie/alternatives/90863/sysaid

> Explore the top alternatives to SysAid. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Zendesk Suite** — 4.4/5 (4093 reviews) — AI powered customer service across all channels
   - [View profile](https://www.getapp.ie/software/9448/zendesk)
   - [Compare vs SysAid](https://www.getapp.ie/compare/9448/90863/zendesk/vs/sysaid)
2. **Remote Monitoring and Management** — 4.5/5 (461 reviews) — Cloud-based IT management platform for MSPs
   - [View profile](https://www.getapp.ie/software/102017/atera)
   - [Compare vs SysAid](https://www.getapp.ie/compare/90863/102017/sysaid/vs/atera)
3. **Freshservice** — 4.6/5 (802 reviews) — A complete IT service management (ITSM) tool for business
   - [View profile](https://www.getapp.ie/software/91351/freshservice)
   - [Compare vs SysAid](https://www.getapp.ie/compare/90863/91351/sysaid/vs/freshservice)
4. **Freshdesk** — 4.5/5 (3486 reviews) — Cloud-based AI help desk for teams of all sizes
   - [View profile](https://www.getapp.ie/software/10317/freshdesk)
   - [Compare vs SysAid](https://www.getapp.ie/compare/10317/90863/freshdesk/vs/sysaid)
5. **Milvus** — 4.8/5 (298 reviews) — IT management system and help desk solution
   - [View profile](https://www.getapp.ie/software/132287/milvus)
   - [Compare vs SysAid](https://www.getapp.ie/compare/90863/132287/sysaid/vs/milvus)
6. **LiveAgent** — 4.7/5 (1789 reviews) — Cloud-based customer service platform for all sizes
   - [View profile](https://www.getapp.ie/software/91301/liveagent)
   - [Compare vs SysAid](https://www.getapp.ie/compare/90863/91301/sysaid/vs/liveagent)
7. **Zoho Desk** — 4.5/5 (2216 reviews) — Cloud-based help desk for all business sizes
   - [View profile](https://www.getapp.ie/software/10036/zoho-desk)
   - [Compare vs SysAid](https://www.getapp.ie/compare/10036/90863/zoho-desk/vs/sysaid)
8. **JIRA Service Management** — 4.5/5 (778 reviews) — IT service platform for unified support
   - [View profile](https://www.getapp.ie/software/91811/jira-service-management)
   - [Compare vs SysAid](https://www.getapp.ie/compare/90863/91811/sysaid/vs/jira-service-management)
9. **LiveChat** — 4.6/5 (1727 reviews) — AI-based live chat for customer support and sales teams
   - [View profile](https://www.getapp.ie/software/8385/livechat)
   - [Compare vs SysAid](https://www.getapp.ie/compare/8385/90863/livechat/vs/sysaid)
10. **Supremo Remote Desktop** — 4.7/5 (447 reviews) — Remote assistance, IT professionals, System administrators
    - [View profile](https://www.getapp.ie/software/132559/supremo-remote-desktop)
    - [Compare vs SysAid](https://www.getapp.ie/compare/90863/132559/sysaid/vs/supremo-remote-desktop)
11. **ManageEngine ServiceDesk Plus** — 4.4/5 (234 reviews) — Cloud IT Help Desk Software
    - [View profile](https://www.getapp.ie/software/20521/manageengine-service-desk-plus)
    - [Compare vs SysAid](https://www.getapp.ie/compare/20521/90863/manageengine-service-desk-plus/vs/sysaid)
12. **ServiceNow** — 4.5/5 (360 reviews) — ITSM for automation \& management of IT enterprise services
    - [View profile](https://www.getapp.ie/software/9156/servicenow)
    - [Compare vs SysAid](https://www.getapp.ie/compare/9156/90863/servicenow/vs/sysaid)
13. **ServiceTonic** — 4.6/5 (8 reviews) — ServiceTonic targets small and medium size enterprises
    - [View profile](https://www.getapp.ie/software/2072659/servicetonic)
    - [Compare vs SysAid](https://www.getapp.ie/compare/90863/2072659/sysaid/vs/servicetonic)
14. **SolarWinds Service Desk** — 4.6/5 (577 reviews) — IT Service Desk \& Asset Management Software
    - [View profile](https://www.getapp.ie/software/1336/solarwinds-service-desk)
    - [Compare vs SysAid](https://www.getapp.ie/compare/1336/90863/solarwinds-service-desk/vs/sysaid)
15. **Salesforce Service Cloud** — 4.5/5 (831 reviews) — AI powered customer service management platform
    - [View profile](https://www.getapp.ie/software/91754/salesforce)
    - [Compare vs SysAid](https://www.getapp.ie/compare/90863/91754/sysaid/vs/salesforce)
16. **Tidio** — 4.7/5 (590 reviews) — Aill-in-one customer support software with AI features
    - [View profile](https://www.getapp.ie/software/105081/tidio-chat)
    - [Compare vs SysAid](https://www.getapp.ie/compare/90863/105081/sysaid/vs/tidio-chat)
17. **OTRS** — 4.4/5 (96 reviews) — Helpdesk software for customer service management teams
    - [View profile](https://www.getapp.ie/software/102025/otrs)
    - [Compare vs SysAid](https://www.getapp.ie/compare/90863/102025/sysaid/vs/otrs)
18. **Issuetrak** — 4.6/5 (205 reviews) — Issue tracking and workflow automation platform
    - [View profile](https://www.getapp.ie/software/101433/issuetrak)
    - [Compare vs SysAid](https://www.getapp.ie/compare/90863/101433/sysaid/vs/issuetrak)
19. **TeamDynamix** — 4.4/5 (170 reviews) — IT service management platform
    - [View profile](https://www.getapp.ie/software/2059330/teamdynamix)
    - [Compare vs SysAid](https://www.getapp.ie/compare/90863/2059330/sysaid/vs/teamdynamix)
20. **ISL Light** — 4.7/5 (779 reviews) — Remote support software \& unattended remote access
    - [View profile](https://www.getapp.ie/software/114883/isl-light)
    - [Compare vs SysAid](https://www.getapp.ie/compare/90863/114883/sysaid/vs/isl-light)

## Related Categories

- [Help Desk Software](https://www.getapp.ie/directory/287/help-desk-ticketing/software)
- [Information Technology Service Management (ITSM) Tools](https://www.getapp.ie/directory/292/it-service-management-itsm/software)
- [Service Desk Software](https://www.getapp.ie/directory/1249/service-desk/software)
- [Issue Tracking Software](https://www.getapp.ie/directory/580/issue-tracking/software)
- [Knowledge Management Software](https://www.getapp.ie/directory/257/knowledge-management/software)

## Links

- [View on GetApp](https://www.getapp.ie/alternatives/90863/sysaid)
- [View Product Profile](https://www.getapp.ie/software/90863/sysaid)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.getapp.de/alternatives/90863/sysaid> |
| de-AT | <https://www.getapp.at/alternatives/90863/sysaid> |
| en | <https://www.getapp.com/customer-service-support-software/a/sysaid/alternatives/> |
| en-AE | <https://www.getapp.ae/alternatives/90863/sysaid> |
| en-AU | <https://www.getapp.com.au/alternatives/90863/sysaid> |
| en-CA | <https://www.getapp.ca/alternatives/90863/sysaid> |
| en-GB | <https://www.getapp.co.uk/alternatives/90863/sysaid> |
| en-IE | <https://www.getapp.ie/alternatives/90863/sysaid> |
| en-NZ | <https://www.getapp.co.nz/alternatives/90863/sysaid> |
| en-SG | <https://www.getapp.sg/alternatives/90863/sysaid> |
| en-ZA | <https://www.getapp.za.com/alternatives/90863/sysaid> |
| es | <https://www.getapp.es/alternatives/90863/sysaid> |
| es-CL | <https://www.getapp.cl/alternatives/90863/sysaid> |
| es-CO | <https://www.getapp.com.co/alternatives/90863/sysaid> |
| es-MX | <https://www.getapp.com.mx/alternatives/90863/sysaid> |
| fr | <https://www.getapp.fr/alternatives/90863/sysaid> |
| fr-BE | <https://fr.getapp.be/alternatives/90863/sysaid> |
| fr-CA | <https://fr.getapp.ca/alternatives/90863/sysaid> |
| nl | <https://www.getapp.nl/alternatives/90863/sysaid> |
| nl-BE | <https://www.getapp.be/alternatives/90863/sysaid> |
| pt | <https://www.getapp.com.br/alternatives/90863/sysaid> |
| pt-PT | <https://www.getapp.pt/alternatives/90863/sysaid> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SysAid","description":"Find the best SysAid alternatives for your business in Ireland. On our platform you can find free, open source, and cloud-based software similar to SysAid.","url":"https://www.getapp.ie/alternatives/90863/sysaid","about":{"@id":"https://www.getapp.ie/alternatives/90863/sysaid#software"},"breadcrumb":{"@id":"https://www.getapp.ie/alternatives/90863/sysaid#breadcrumblist"},"@id":"https://www.getapp.ie/alternatives/90863/sysaid#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.getapp.ie/alternatives/90863/sysaid#software"},"publisher":{"@id":"https://www.getapp.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.getapp.ie/#website"}},{"name":"SysAid","url":"https://www.getapp.ie/software/90863/sysaid","@id":"https://www.getapp.ie/software/90863/sysaid#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":523,"ratingValue":4.5},"offers":{"price":"89","@type":"Offer"}},{"@id":"https://www.getapp.ie/alternatives/90863/sysaid#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"SysAid","position":3,"item":"/software/90863/sysaid","@type":"ListItem"},{"name":"SysAid Alternatives","position":4,"item":"https://www.getapp.ie/alternatives/90863/sysaid","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"SysAid Alternatives &amp; Competitors | GetApp Ireland 2026","@context":"https://schema.org","@id":"https://www.getapp.ie/alternatives/90863/sysaid#itemlist","@type":"ItemList","itemListElement":[{"name":"Zendesk Suite","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.getapp.ie/software/9448/zendesk","@type":"ListItem"},{"name":"Remote Monitoring and Management","position":2,"image":"https://images.g2crowd.com/uploads/product/image/7550bcff45895b9a0bd1ebb5c48260a6/remote-monitoring-and-management.png","url":"https://www.getapp.ie/software/102017/atera","@type":"ListItem"},{"name":"Freshservice","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1ccaf7f2-39be-4e89-97db-cfa1bc29cac1.png","url":"https://www.getapp.ie/software/91351/freshservice","@type":"ListItem"},{"name":"Freshdesk","position":4,"image":"https://images.g2crowd.com/uploads/product/image/8eac408c131f013530178efd9a9ca600/freshdesk.png","url":"https://www.getapp.ie/software/10317/freshdesk","@type":"ListItem"},{"name":"Milvus","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ffd3f3f5-79b1-4849-8bbb-6cb82aa3aafa.png","url":"https://www.getapp.ie/software/132287/milvus","@type":"ListItem"},{"name":"LiveAgent","position":6,"image":"https://images.g2crowd.com/uploads/product/image/433a328317c6e0de0c6956bb38f34fd8/liveagent.png","url":"https://www.getapp.ie/software/91301/liveagent","@type":"ListItem"},{"name":"Zoho Desk","position":7,"image":"https://images.g2crowd.com/uploads/product/image/64053aa8e6f62c8428f8fab92ee1c9d3/zoho-desk.jpg","url":"https://www.getapp.ie/software/10036/zoho-desk","@type":"ListItem"},{"name":"JIRA Service Management","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/80206a5e-f20e-4288-89cc-6cf2ee871b00.png","url":"https://www.getapp.ie/software/91811/jira-service-management","@type":"ListItem"},{"name":"LiveChat","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.getapp.ie/software/8385/livechat","@type":"ListItem"},{"name":"Supremo Remote Desktop","position":10,"image":"https://images.g2crowd.com/uploads/product/image/9793050a79f43e891f71f4b7b98f6b2e/supremo.png","url":"https://www.getapp.ie/software/132559/supremo-remote-desktop","@type":"ListItem"},{"name":"ManageEngine ServiceDesk Plus","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dfabd735-a4c9-4935-9810-964e5407c58d.png","url":"https://www.getapp.ie/software/20521/manageengine-service-desk-plus","@type":"ListItem"},{"name":"ServiceNow","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/40dc26ae-d0a2-4d6b-b110-865b0d6025bf.png","url":"https://www.getapp.ie/software/9156/servicenow","@type":"ListItem"},{"name":"ServiceTonic","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0e7a4725-eda6-4e41-a27e-368c11425e63.png","url":"https://www.getapp.ie/software/2072659/servicetonic","@type":"ListItem"},{"name":"SolarWinds Service Desk","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f3cfa33a-2a5e-4924-a8c8-2eb0c667ae94.jpeg","url":"https://www.getapp.ie/software/1336/solarwinds-service-desk","@type":"ListItem"},{"name":"Salesforce Service Cloud","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/9aaf4fc8-6613-49c5-98cc-efcc446130b0.jpeg","url":"https://www.getapp.ie/software/91754/salesforce","@type":"ListItem"},{"name":"Tidio","position":16,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.getapp.ie/software/105081/tidio-chat","@type":"ListItem"},{"name":"OTRS","position":17,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/64b6e562-5d48-4ad9-b584-f5b7a212fbbb.png","url":"https://www.getapp.ie/software/102025/otrs","@type":"ListItem"},{"name":"Issuetrak","position":18,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1a186550-5793-40c4-be67-463a2afb23ad.jpeg","url":"https://www.getapp.ie/software/101433/issuetrak","@type":"ListItem"},{"name":"TeamDynamix","position":19,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/fc0131e4-2a13-4e12-bf93-b010714f4fcf.jpeg","url":"https://www.getapp.ie/software/2059330/teamdynamix","@type":"ListItem"},{"name":"ISL Light","position":20,"image":"https://images.g2crowd.com/uploads/vendor/image/57618/396b3012f54830cc64559ea9d9ca55eb.jpeg","url":"https://www.getapp.ie/software/114883/isl-light","@type":"ListItem"}],"numberOfItems":20}
</script>