Spiceworks Cloud Help Desk Alternatives

Spiceworks Cloud Help Desk

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How are these alternatives similar to Spiceworks Cloud Help Desk?

The alternatives suggested are similar to Spiceworks Cloud Help Desk in terms of common software categories, shared features and the number of verified user reviews. Explore the following Spiceworks Cloud Help Desk alternatives to see if there are any Spiceworks Cloud Help Desk competitors that you should also consider in your software research.


What are the top 5 alternatives to Spiceworks Cloud Help Desk?


Top 20 alternatives

Freshdesk

Online helpdesk system and customer service software

Overview

Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction. Read more about Freshdesk

Business size

S M L

Starting from: US$18.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.2

Confluence

Create, organize, and discuss work with your team

Overview

Confluence is a shared workspace to create and manage all your work. From product roadmaps to creative briefs, help your team do their best work together. Read more about Confluence

Business size

S M L

Starting from: US$55.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.3

Jira

Project & Issue Tracking Software - See why we're #1!

Overview

JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity. Read more about Jira

Business size

S M L

Starting from: US$7.16
  • Free Version
  • Free Trial
Value for Money 4.3 0.3

JIRA Service Management

The only ITSM solution built on the Jira platform

Overview

Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM. Read more about JIRA Service Management

Business size

S M L

Starting from: US$60.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.3

SysAid

The most advanced AI-powered ITSM platform in the market

Overview

SysAid is the most advanced AI-Powered IT Service Management platform in the market. By placing AI front and center in the organization's service delivery, SysAid guarantees enhanced employee satisfaction and a significantly reduced MTTR, all while boosting both productivity and efficiency. Read more about SysAid

Business size

S M L

Starting from: US$79.00
  • Free Version
  • Free Trial
Value for Money 4.6

Atera

Ultimate All-In-One RMM Tool Suite for MSPs & IT Departments

Overview

Atera is an all-in-one platform that enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and faster. Read more about Atera

Business size

S M L

Starting from: US$129.00
  • Free Version
  • Free Trial
Value for Money 4.7 0.1

ServiceNow

Enterprise IT service cloud solutions

Overview

ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance. Read more about ServiceNow

Business size

S M L

Starting from: US$100.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.4

SolarWinds Service Desk

IT Service Desk & Asset Management Software

Overview

SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days. Read more about SolarWinds Service Desk

Business size

S M L

Starting from: US$39.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.1

Microsoft Excel

Spreadsheet software for formatting and analysis.

Overview

Excel is a spreadsheet management software program with data analysis tools to help users track and visualize data for greater insight and more ways to share data. Read more about Microsoft Excel

Business size

S M L

Starting from: US$6.00
  • Free Version
  • Free Trial
Value for Money 4.6

ManageEngine Endpoint Central

Desktop, mobile device & patch management software

Overview

An integrated desktop & mobile device management application that enables the centralized management of desktops, servers, laptops, tablets & smartphones Read more about ManageEngine Endpoint Central

Business size

S M L

Starting from: US$795.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.1

Network Detective Pro

Non-intrusive IT assessment solution

Overview

Network Detective is a non-intrusive IT assessment tool. There is no software to install, so it can be used anywhere without leaving a footprint. The low-cost and unlimited license models allow MSPs to manage workflows, onboard new clients, and improve service delivery. Read more about Network Detective Pro

Business size

S M L

Starting from: US$499.00
  • Free Version
  • Free Trial
Value for Money 4.6

Asset Panda

Helping the world work smarter.

Overview

Asset Panda is a powerful cloud-based asset relationship management platform that helps you keep track of your devices and create interdependencies between them. Our customizable software adapts to your unique workflows and use cases, whether you're tracking computers or construction materials. Read more about Asset Panda

Business size

S M L

Starting from:

Not provided by vendor

  • Free Version
  • Free Trial
Value for Money 4.6

Overview

ManageEngine AssetExplorer is a web-based IT Asset Management (ITAM) tool that helps monitor and manage assets in your network from planning phase to disposal phase. It gives you different solutions on how to ensure discovery of all the assets in your network. Read more about ManageEngine AssetExplorer

Business size

S M L

Starting from: US$795.00
  • Free Version
  • Free Trial
Value for Money 4 0.6

PRTG

Network Monitoring For Serious Professionals

Overview

PRTG monitors your network 24/7 to timely alert you to issues before they become emergencies. Monitor all the systems, devices, traffic, and applications in your IT infrastructure. Everything is included with PRTG; there is no need for additional plugins or downloads. PRTG is a powerful and easy! Read more about PRTG

Business size

S M L

Starting from: US$2,149.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.2

Zoho Desk

Superior customer service. Lasting experiences.

Overview

Zoho Desk, Zoho's flagship web-based customer service software, helps businesses of all sizes and types deliver superior customer service without spending a fortune. Read more about Zoho Desk

Business size

S M L

Starting from: US$14.00
  • Free Version
  • Free Trial
Value for Money 4.5 0.1

OTRS

Helpdesk software for customer service management teams

Overview

OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data. Read more about OTRS

Business size

S M L

Starting from: US$1.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.2

Zendesk Suite

Service-first CRM company that builds support & sales tools

Overview

Zendesk's fully customizable help desk solution makes things easy on your customers, sets your teams up for success, and keeps your business in sync. Reach customers on any channel and equip your agents with a full history of all interactions, including those tracked from 700+ app integrations. Read more about Zendesk Suite

Business size

S M L

Starting from: US$55.00
  • Free Version
  • Free Trial
Value for Money 4.2 0.4

Splunk Enterprise

Machine data management and analytics

Overview

Splunk Enterprise is a cloud-based platform designed to assist businesses with big data management and analysis of machine data. Key features include data visualization, performance metrics, data collection, real-time search, indexing, KPI tracking, reporting, and monitoring. Read more about Splunk Enterprise

Business size

S M L

Starting from: US$1,800.00
  • Free Version
  • Free Trial
Value for Money 4.3 0.3

Freshservice

A complete IT service management (ITSM) tool for business

Overview

Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools Read more about Freshservice

Business size

S M L

Starting from: US$29.00
  • Free Version
  • Free Trial
Value for Money 4.4 0.2

aPriori

Boosting manufacturing with smart cost control.

Overview

aPriori is a digital manufacturing insights platform that combines product cost management, design for manufacturability and sustainability, and supplier collaboration. The cloud-based platform is used by manufacturers to unlock cost, manufacturability and carbon insights for increased product profitability and sustainability. Read more about aPriori

Business size

S M L

Starting from: US$1.00
  • Free Version
  • Free Trial
Value for Money 4.0 0.6

Quick view of Spiceworks Cloud Help Desk

Business size

S M L

Pricing starting from:

Not provided by vendor

  • Free Version
  • Free Trial

Value for Money

4.6