LiveAgent Alternatives
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How are these alternatives similar to LiveAgent?
The alternatives suggested are similar to LiveAgent in terms of common software categories, shared features and the number of verified user reviews. Explore the following LiveAgent alternatives to see if there are any LiveAgent competitors that you should also consider in your software research.
Top 20 alternatives
Overview
Deskpro is multi-channel helpdesk software that can be Cloud or self-hosted. The helpdesk app includes using filters, custom fields, macros, quick replies, labels, triggers and notes. You can also use Deskpro to generate self-help content for your clients. Other features of the app include live chat, customer feedback and suggestion tools, custom...
Read more about Deskpro
Business size
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Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.5
0.2
Overview
LivePerson is an industry leader in Conversational AI and enterprise-grade chatbots that increase sales and improve customer care at scale on all the world’s most popular messaging channels.
Read more about Conversational Cloud
Business size
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Pricing
Starting from:
US$1.00
- Free Version
- Free Trial
Value for Money
4.2
0.5
Overview
Designed to give you a flexible, mobile, and powerful cloud phone system. Experience HD-quality web, audio, and video, along with one-click functionality and webinar capabilities with RingCentral Video. Promote collaboration with team messaging, unlimited SMS, and more.
Read more about RingEX
Business size
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Pricing
Starting from:
US$30.00
- Free Version
- Free Trial
Value for Money
4.1
0.6
Overview
Help Scout is a shared inbox, help center, and live chat software that gives your team the tools needed to easily manage customer communications. The platform offers a range of features, including AI-powered tools, integrations, and analytics, to empower both your team and your customers.
Read more about Help Scout
Business size
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Pricing
Starting from:
US$55.00
- Free Version
- Free Trial
Value for Money
4.4
0.3
Overview
Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots.
Read more about Crisp
Business size
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Pricing
Starting from:
US$25.00
- Free Version
- Free Trial
Value for Money
4.4
0.3
Overview
Gist is a customer communication platform that effortlessly combines the power of AI with a personal touch. With most queries auto-resolved, the team can focus on vital interactions. With Gist, users get efficient, top-notch service that benefits your business and customers.
Read more about Gist
Business size
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Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.7
Overview
Teachable is an online teaching course creation tool, spanning design, publishing, hosting, eCommerce and analytics for free to enterprise-level customers
Read more about Teachable
Business size
S
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L
Pricing
Starting from:
US$39.00
- Free Version
- Free Trial
Value for Money
3.8
0.9
Overview
Zenhub is a flexible and competitively priced productivity and project management platform for agile software teams. Disruptive software teams at high-growth organizations and open source projects use Zenhub to build better code faster.
Read more about ZenHub
Business size
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Pricing
Starting from:
US$8.33
- Free Version
- Free Trial
Value for Money
4.1
0.6
Overview
Jira is the leading issue and project tracking software for agile teams. It helps plan, track, and release world-class software by breaking down big ideas into achievable steps. Jira offers features like task organization, work alignment to goals, customizable workflows, and real-time data insights to optimize team performance.
Read more about Jira
Business size
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Pricing
Starting from:
US$7.53
- Free Version
- Free Trial
Value for Money
4.3
0.4
Overview
InteliWISE Live Chat is an AI-powered live chat solution designed for enterprise use. It offers omnichannel support and can be deployed on-premise, providing businesses with full control over their customer engagement platform.
Read more about InteliWISE Live Chat
Business size
S
M
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Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.2
0.5
Overview
Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.
Read more about Microsoft Teams
Business size
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Pricing
Starting from:
US$4.20
- Free Version
- Free Trial
Value for Money
4.4
0.3
Overview
Keep track of everything that’s happening on your network – from when a user installs a piece of software they shouldn’t have, to when your printer’s toner level gets low! Spiceworks lets you monitor and receive alerts on all the network happenings you care about most!
Read more about Spiceworks Cloud Help Desk
Business size
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.6
0.1
Overview
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.
Read more about JIRA Service Management
Business size
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Pricing
Starting from:
US$19.04
- Free Version
- Free Trial
Value for Money
4.3
0.4
Overview
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.
Read more about Freshservice
Business size
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Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.4
0.3
Overview
The conversational AI platform for ecommerce that drives sales and resolves support inquiries through hyper-personalized, instant customer interactions.
Read more about Gorgias
Business size
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Pricing
Starting from:
US$60.00
- Free Version
- Free Trial
Value for Money
4.5
0.2
Overview
tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages.
Read more about tawk.to
Business size
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Pricing
Starting from:
US$0.00
- Free Version
- Free Trial
Value for Money
4.6
0.1
Overview
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.
Read more about Salesforce Service Cloud
Business size
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Pricing
Starting from:
US$25.00
- Free Version
- Free Trial
Value for Money
4.2
0.5
Overview
ServiceNow is an IT service application platform-as-a-service provider that offers a range of ITSM products to automate & manage numerous IT enterprise services. ServiceNow can be used for cloud & virtualization lifecycle management, change orchestration, infrastructure discovery & IT governance.
Read more about ServiceNow
Business size
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Pricing
Starting from:
US$100.00
- Free Version
- Free Trial
Value for Money
4.2
0.5
Overview
Daktela contact center is a cloud-based solution of call center with native support for many communication channels "OmniChannel" in one Web application - phone, email, helpdesk, Webchat, SMS and social networks.
Read more about Daktela
Business size
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Pricing
Starting from:
US$30.00
- Free Version
- Free Trial
Value for Money
5
0.3
Overview
Front is a customer operations platform that enables support, sales, and account management teams to deliver exceptional service at scale. Front streamlines customer communication by combining the efficiency of a help desk and the familiarity of email.
Read more about Front
Business size
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Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.2
0.5
Customer Service Software
