How are these alternatives similar to Zendesk?
The alternatives suggested are similar to Zendesk in terms of common software categories, shared features and the number of verified user reviews. Explore the following Zendesk alternatives to see if there are any Zendesk competitors that you should also consider in your software research.
What are the top 5 alternatives to Zendesk?
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Overview
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.
Read more about Freshdesk
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Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation.
Read more about Zoho Desk
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4.5
0.4
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Intercom is the first Conversational Relationship Platform that enables businesses to deliver conversational, messenger-based experiences across the customer journey through one unified platform for sales, marketing and support teams.
Read more about Intercom
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4.0
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Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them.
Read more about Salesforce Sales Cloud
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4.0
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Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.
Read more about JIRA Service Management
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LiveChat: Loved worldwide! Used by over 27,000 companies! Delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars! Try now!
Read more about LiveChat
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Gorgias is an all-in-one customer service, customer support, and live chat helpdesk for Shopify, Magento, and BigCommerce stores, which offers tools including email integration, autoresponders, ticket management, customer history tracking, request assignment, and more to aid with customer service
Read more about Gorgias
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4.5
0.4
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HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place
Read more about HubSpot Marketing Hub
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4.2
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Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface
Read more about Tidio
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ClickUp is a fundamentally new way to work - bringing separate apps like tasks, docs, spreadsheets, goal tracking, resources, and even an inbox, together in one place. It's the convergence of the best productivity and collaboration apps. Finally, there's one app to replace them all.
Read more about ClickUp
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Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate and deeply personalized.
Get started with Front, today.
Read more about Front
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Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data
Read more about HubSpot CRM
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4.3
0.2
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HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalised messages will increase your customer satisfaction.
Read more about HelpDesk
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Help Scout is a customer support platform built for growing teams to deliver top-notch customer service. When you sign up, you get access to an entire suite of tools — including shared inbox, knowledge base, and live chat software — all built to help you create the best customer experience possible.
Read more about Help Scout
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4.5
0.4
Overview
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.
Read more about Salesforce Service Cloud
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4.1
Overview
tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages.
Read more about tawk.to
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4.7
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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools
Read more about Freshservice
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4.4
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Bitrix24 is a free cloud & open source collaboration platform providing CRM, document management, tasking, time management, & project management tools. Used by over 5 million businesses worldwide.
Read more about Bitrix24
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From sales and marketing to HR and operations, teams can design and customize Trello to fit their unique needs and work styles. And with over 100+ integrations with other key tools like Google Drive, Slack, Jira and more, Trello is a breathing project hub of cross-team collaboration.
Read more about Trello
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Odoo is a fully-integrated, customizable, and open-source suite of business applications. A majority of the business needs such as CRM, Sales, Project, Manufacturing, Inventory, and Accounting are met through this all-in-one software solution designed for every company, regardless of size and budget
Read more about Odoo
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Pricing starting from:
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4.1Related categories
- Customer Service Software
- Knowledge Management Software
- Call Centre Software
- Help Desk Software
- ITSM Tools
- Social CRM Tools
- Live Chat Software
- Issue Tracking Software
- Contact Centre Software
- Customer Experience Software
- Complaint Management Software
- IVR Software
- Service Desk Software
- Customer Engagement Software
- Customer Success Software
- Customer Satisfaction Software
