How are these alternatives similar to Zendesk Suite?
The alternatives suggested are similar to Zendesk Suite in terms of common software categories, shared features and the number of verified user reviews. Explore the following Zendesk Suite alternatives to see if there are any Zendesk Suite competitors that you should also consider in your software research.
Top 20 alternatives
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Overview
JIRA is the tracker for teams planning & building great products. Millions choose JIRA to capture & organize issues, assign work, & follow team activity.
Read more about Jira
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Overview
HelpDesk is an online ticketing system that simplifies your customer service efforts. Delight your customers with excellent support, and resolve tickets faster. Personalised messages will increase your customer satisfaction.
Read more about HelpDesk
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Overview
Gorgias is an all-in-one customer service, customer support, and live chat helpdesk for Shopify, Magento, and BigCommerce stores, which offers tools including email integration, autoresponders, ticket management, customer history tracking, request assignment, and more to aid with customer service
Read more about Gorgias
Business size
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Pricing
Starting from:
US$60.00
- Free Version
- Free Trial
Value for Money
4.5
0.4
Overview
Intercom is an open channel between your business and your customers—in product, in the moment, and on their terms—creating an ongoing dialogue that enables you to make the most of every engagement across the customer journey.
Read more about Intercom
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Overview
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface
Read more about Tidio
Business size
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Pricing
Starting from:
US$39.00
- Free Version
- Free Trial
Value for Money
4.6
0.5
Overview
Enterprise community application that allows organizations to build communities that connect employees, customers, and partners to the information they need.
Read more about Salesforce Experience Cloud
Business size
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Pricing
Starting from:
US$5.00
- Free Version
- Free Trial
Value for Money
3.9
0.2
Overview
SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool that helps (small) businesses organize their customer support emails efficiently. Multiple teams can collaborate and manage their cases collectively.
Read more about SupportBee
Business size
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Pricing
Starting from:
US$13.00
- Free Version
- Free Trial
Value for Money
4.3
0.2
Overview
tawk.to is a cloud-based live chat & messaging solution designed to help businesses of all sizes connect with customers via a mobile application or website. The platform allows users to view chat history, as well as performance analytics, & monitor customer communication via customizable pages.
Read more about tawk.to
Business size
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Pricing
Starting from:
US$0.00
- Free Version
- Free Trial
Value for Money
4.7
0.6
Overview
Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation.
Read more about Zoho Desk
Business size
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Pricing
Starting from:
US$14.00
- Free Version
- Free Trial
Value for Money
4.5
0.4
Overview
Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools
Read more about Freshservice
Business size
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Pricing
Starting from:
US$19.00
- Free Version
- Free Trial
Value for Money
4.4
0.3
Overview
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.
Read more about Kustomer
Business size
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Pricing
Starting from:
US$29.00
- Free Version
- Free Trial
Value for Money
4.3
0.2
Overview
ClickUp is a fundamentally new way to work - bringing separate apps like tasks, docs, spreadsheets, goal tracking, resources, and even an inbox, together in one place. It's the convergence of the best productivity and collaboration apps. Finally, there's one app to replace them all.
Read more about ClickUp
Business size
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Overview
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.
Read more about Freshdesk
Business size
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Overview
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.
Read more about JIRA Service Management
Business size
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Overview
Front is a customer communication hub that surrounds every high-stakes conversation with team collaboration capabilities and contextual data to ensure responses are always fast, accurate and deeply personalized.
Get started with Front, today.
Read more about Front
Business size
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Pricing
Starting from:
US$19.00
- Free Version
- Free Trial
Value for Money
4.1
Overview
Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data
Read more about HubSpot CRM
Business size
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Pricing
Starting from:
US$0.00
- Free Version
- Free Trial
Value for Money
4.3
0.2
Overview
Gladly is a cloud-based customer service platform that helps agents to track client communication occurring on multiple channels through a single interface
Read more about Gladly
Business size
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Pricing
Starting from:
US$38.00
- Free Version
- Free Trial
Value for Money
4.8
0.7
Overview
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.
Read more about Salesforce Service Cloud
Business size
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Pricing
Starting from:
Not provided by vendor
- Free Version
- Free Trial
Value for Money
4.1
Overview
Crisp is an all-in-one multi-channel customer platform for interacting with customers via Live Chat, email, messenger, Twitter, & SMS and other tools like drip campaigns, knowledge base or even chatbots.
Read more about Crisp
Business size
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Pricing
Starting from:
US$25.00
- Free Version
- Free Trial
Value for Money
4.5
0.4
Overview
HubSpot Marketing Hub is a scalable, all-in-one platform for inbound marketing, combining content marketing, marketing automation, social media, analytics, and more, for marketing teams of all sizes to grow traffic, convert leads and track customers, all in one place
Read more about HubSpot Marketing Hub
Business size
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Pricing
Starting from:
US$50.00
- Free Version
- Free Trial
Value for Money
4.2
0.1
Pricing starting from:
US$49.00
- Free Version
- Free Trial
Value for Money
4.1Related categories
- Customer Service Software
- Knowledge Management Software
- Call Centre Software
- Help Desk Software
- Social CRM Tools
- Live Chat Software
- Issue Tracking Software
- Contact Centre Software
- Customer Experience Software
- Complaint Management Software
- IVR Software
- Service Desk Software
- Customer Engagement Software
- Customer Success Software
- Customer Satisfaction Software
- Customer Communications Management Software
Popular comparisons
- Zendesk Suite Vs Jira
- Zendesk Suite Vs HelpDesk
- Zendesk Suite Vs Gorgias
- Zendesk Suite Vs Intercom
- Zendesk Suite Vs Tidio
- Zendesk Suite Vs Salesforce Experience Cloud
- Zendesk Suite Vs SupportBee
- Zendesk Suite Vs tawk.to
- Zendesk Suite Vs Zoho Desk
- Zendesk Suite Vs Freshservice
- Zendesk Suite Vs Kustomer
- Zendesk Suite Vs ClickUp
