Zendesk
How are these alternatives similar to Zendesk?
The alternatives suggested are similar to Zendesk in terms of common software categories, shared features and the number of verified user reviews. Explore the following Zendesk alternatives to see if there are any Zendesk competitors that you should also consider in your software research.
What are the top 5 alternatives to Zendesk?
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Overview
Freshdesk is a cloud-based, omnichannel customer service software for businesses of all sizes, with solutions that increase agent productivity and improve customer satisfaction.
Read more about Freshdesk
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Overview
Intercom is the first Conversational Relationship Platform that enables businesses to deliver conversational, messenger-based experiences across the customer journey through one unified platform for sales, marketing and support teams.
Read more about Intercom
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- Free Version
- Free Trial
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4.0
0.1
Overview
LiveChat: Loved worldwide! Used by over 27,000 companies! Delivering answers to questions from the customers on the spot. This premium live chat software and help desk software turns support teams into customer service rockstars! Try now!
Read more about LiveChat
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Salesforce Sales Cloud is a cloud-based Customer Relationship Management (CRM) application from Salesforce. Sales Cloud helps sales teams win more deals and understand the health of their business on a platform that grows with them.
Read more about Salesforce Sales Cloud
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- Free Version
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4.0
0.1
Overview
Zoho Desk is a cloud-based help desk platform designed to help businesses of all sizes manage customer service. Key features include customer support tickets, a customer support portal, contract management, and report creation.
Read more about Zoho Desk
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- Free Version
- Free Trial
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4.5
0.4
Overview
Formerly known as Jira Service Desk, Jira Service Management is an IT service management solution built on the popular Jira platform that unlocks high-velocity teams. Empowered teams can deliver great, coordinated service experiences, without the complexity of traditional ITSM.
Read more about JIRA Service Management
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Overview
Gorgias is an all-in-one customer service, customer support, and live chat helpdesk for Shopify, Magento, and BigCommerce stores, which offers tools including email integration, autoresponders, ticket management, customer history tracking, request assignment, and more to aid with customer service
Read more about Gorgias
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Overview
Engage with your customers when and where they are. Deliver service across every channel, over any device. Empower your customers with communities. Track key contact center metrics in real-time. And enable every employee to deliver outstanding service at every point of interaction.
Read more about Salesforce Service Cloud
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- Free Version
- Free Trial
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4.1
Overview
Tidio Chat is a cloud-based live chat system which integrates messages from live chat widgets, emails, and Facebook messenger into a unified agent interface
Read more about Tidio
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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release & knowledge management tools
Read more about Freshservice
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- Free Version
- Free Trial
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4.5
0.4
Overview
UserVoice collects and organizes feedback from multiple sources to provide a clear, actionable view of user feedback.
Read more about UserVoice
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- Free Version
- Free Trial
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3.9
0.2
Overview
ClickUp is a fundamentally new way to work - bringing separate apps like tasks, docs, spreadsheets, goal tracking, resources, and even an inbox, together in one place. It's the convergence of the best productivity and collaboration apps. Finally, there's one app to replace them all.
Read more about ClickUp
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- Free Version
- Free Trial
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4.7
0.6
Overview
LiveAgent is a web-based help desk solution which enables the management of support tickets from multiple channels, including phone, live chat, and social media.
Start with a 14-Day free trial, no credit card needed, no contracts.
Read more about LiveAgent
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Overview
Zingtree allows you to build no-code, interactive decision trees that help you create agent scripts, guide customers, and manage internal processes.
Read more about Zingtree
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- Free Version
- Free Trial
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4.4
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Overview
Save valuable selling time with HubSpot CRM that takes care of all the little details from recording calls, logging emails and managing data
Read more about HubSpot CRM
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- Free Version
- Free Trial
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4.4
0.3
Overview
Halp is a conversational ticketing solution for modern IT and Operations teams to assign, prioritize, manage, and report on requests from Slack. It’s used every day by internal operations teams at Adobe, Home Depot, GitHub, Slack, ClassPass, and many more.
Read more about Halp
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- Free Version
- Free Trial
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5
0.9
Overview
Kustomer is the omnichannel customer management platform focused on delivering standout experiences - not resolving tickets.
Read more about Kustomer
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- Free Version
- Free Trial
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4.3
0.2
Overview
OpenPhone is a business phone system that helps small to large businesses set up secondary phone numbers to manage internal and external global calls or messages. It enables staff members to choose and manage multiple phone numbers based on locations, teams, and use cases.
Read more about OpenPhone
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- Free Version
- Free Trial
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4.8
0.7
Overview
SupportBee is the easiest way to manage your customer support emails. It is a web-based email support tool that helps (small) businesses organize their customer support emails efficiently. Multiple teams can collaborate and manage their cases collectively.
Read more about SupportBee
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- Free Version
- Free Trial
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4.3
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Overview
Front is the leading customer communication hub that allows companies to offer tailor-made service at scale, across all channels.
Get started with Front, today.
Read more about Front
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Pricing starting from:
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- Free Version
- Free Trial
