Overview |
Overview |
Platforms Supported |
Platforms Supported |
| Web Based |
Web Based
|
| iPhone App |
iPhone App
|
| Android App |
Android App
|
| Windows App |
Windows App
|
Support Options |
Support Options |
| FAQs |
FAQs
|
| Forum |
Forum
|
| Knowledge Base |
Knowledge Base
|
| Online Support |
Online Support
|
| Phone Support |
Phone Support
|
| Video Tutorials |
Video Tutorials
|
Pricing |
Pricing |
Starting From |
Starting From |
|
US$12.00/year
|
|
| Free |
Free
|
| Subscription |
Subscription
|
Reviews |
Reviews |
| Overall rating |
Overall rating
|
| Ease of use |
Ease of use
|
| Value for money |
Value for money
|
| Customer support |
Customer support
|
Features |
Features |
| @mentions |
@mentions
|
| A/B Testing |
A/B Testing
|
| API |
API
|
| Accounting Integration |
Accounting Integration
|
| Activity Dashboard |
Activity Dashboard
|
| Activity Management |
Activity Management
|
| Activity Tracking |
Activity Tracking
|
| Ad hoc Reporting |
Ad hoc Reporting
|
| Advertising Management |
Advertising Management
|
| Alerts / Escalation |
Alerts / Escalation
|
| Analytics |
Analytics
|
| Appointment Management |
Appointment Management
|
| Approval Process Control |
Approval Process Control
|
| Auto-Dialer |
Auto-Dialer
|
| Auto-Responders |
Auto-Responders
|
| Automated Sales |
Automated Sales
|
| Automatic Backup |
Automatic Backup
|
| Automatic Call Distribution |
Automatic Call Distribution
|
| Automatic Lead Distribution |
Automatic Lead Distribution
|
| Automatic Notifications |
Automatic Notifications
|
| Avatars |
Avatars
|
| Behaviour Tracking |
Behaviour Tracking
|
| Billing & Invoicing |
Billing & Invoicing
|
| Budgeting |
Budgeting
|
| Business Analysis |
Business Analysis
|
| Business Intelligence |
Business Intelligence
|
| CRM Integration |
CRM Integration
|
| Calendar Management |
Calendar Management
|
| Calendar Sync with Google |
Calendar Sync with Google
|
| Call Centre Management |
Call Centre Management
|
| Call Disposition |
Call Disposition
|
| Call Recording |
Call Recording
|
| Call Reporting |
Call Reporting
|
| Call Routing |
Call Routing
|
| Call Scripting |
Call Scripting
|
| Call Tracking |
Call Tracking
|
| Callback Scheduling |
Callback Scheduling
|
| Caller ID |
Caller ID
|
| Campaign Analysis |
Campaign Analysis
|
| Campaign Management |
Campaign Management
|
| Campaign Planning |
Campaign Planning
|
| Campaign Scheduling |
Campaign Scheduling
|
| Campaign Segmentation |
Campaign Segmentation
|
| Categorisation |
Categorisation
|
| Chat |
Chat
|
| Client Management |
Client Management
|
| Client Portal |
Client Portal
|
| Collaboration Tools |
Collaboration Tools
|
| Commenting |
Commenting
|
| Communication Management |
Communication Management
|
| Compliance Management |
Compliance Management
|
| Computer Telephony Integration |
Computer Telephony Integration
|
| Configurable Workflow |
Configurable Workflow
|
| Contact Database |
Contact Database
|
| Contact History |
Contact History
|
| Contact Management |
Contact Management
|
| Content Filter |
Content Filter
|
| Content Library |
Content Library
|
| Contract Management |
Contract Management
|
| Conversion Rate Optimisation |
Conversion Rate Optimisation
|
| Conversion Tracking |
Conversion Tracking
|
| Custom Charts |
Custom Charts
|
| Custom Fields |
Custom Fields
|
| Custom Forms |
Custom Forms
|
| Custom Landing Pages |
Custom Landing Pages
|
| Customer Accounts |
Customer Accounts
|
| Customer Activity Reporting |
Customer Activity Reporting
|
| Customer Database |
Customer Database
|
| Customer Experience Management |
Customer Experience Management
|
| Customer History |
Customer History
|
| Customer Segmentation |
Customer Segmentation
|
| Customisable Branding |
Customisable Branding
|
| Customisable Reporting |
Customisable Reporting
|
| Customisable Templates |
Customisable Templates
|
| Dashboard Creation |
Dashboard Creation
|
| Data Capture and Transfer |
Data Capture and Transfer
|
| Data Filtering |
Data Filtering
|
| Data Import |
Data Import
|
| Data Import/Export |
Data Import/Export
|
| Data Mapping |
Data Mapping
|
| Data Migration |
Data Migration
|
| Data Storage Management |
Data Storage Management
|
| Data Synchronisation |
Data Synchronisation
|
| Data Verification |
Data Verification
|
| Data Visualisation |
Data Visualisation
|
| Desktop Notifications |
Desktop Notifications
|
| Direct Mail Management |
Direct Mail Management
|
| Document Generation |
Document Generation
|
| Document Management |
Document Management
|
| Document Storage |
Document Storage
|
| Document Templates |
Document Templates
|
| Drag & Drop Interface |
Drag & Drop Interface
|
| Duplicate Detection |
Duplicate Detection
|
| Electronic Payments |
Electronic Payments
|
| Email Alerts |
Email Alerts
|
| Email Distribution |
Email Distribution
|
| Email Integration |
Email Integration
|
| Email Invitations & Reminders |
Email Invitations & Reminders
|
| Email Marketing Management |
Email Marketing Management
|
| Email Notifications |
Email Notifications
|
| Email Response Control |
Email Response Control
|
| Email Templates |
Email Templates
|
| Email Tracking |
Email Tracking
|
| Employee Profile |
Employee Profile
|
| Employee Self Service |
Employee Self Service
|
| Engagement Analytics |
Engagement Analytics
|
| Escalation Management |
Escalation Management
|
| Event Calendar |
Event Calendar
|
| Event Logs |
Event Logs
|
| Event Management |
Event Management
|
| Event Scheduling |
Event Scheduling
|
| Event Triggered Actions |
Event Triggered Actions
|
| Expense Tracking |
Expense Tracking
|
| Feedback Automation |
Feedback Automation
|
| File Management |
File Management
|
| File Transfer |
File Transfer
|
| Filtered Views |
Filtered Views
|
| Follow-up Scheduling |
Follow-up Scheduling
|
| Forecasting |
Forecasting
|
| Forms Management |
Forms Management
|
| Forum / Discussion Board |
Forum / Discussion Board
|
| Gamification |
Gamification
|
| Geographic Maps |
Geographic Maps
|
| Geolocation |
Geolocation
|
| Guided Problem Solving |
Guided Problem Solving
|
| Help Desk Integration |
Help Desk Integration
|
| Historical Analysis |
Historical Analysis
|
| History Tracking |
History Tracking
|
| Human Resource Integration |
Human Resource Integration
|
| ID Scan |
ID Scan
|
| IVR / Voice Recognition |
IVR / Voice Recognition
|
| Image Library |
Image Library
|
| Inbox Management |
Inbox Management
|
| Instant Messaging |
Instant Messaging
|
| Inventory Management |
Inventory Management
|
| Inventory Tracking |
Inventory Tracking
|
| Invoice Management |
Invoice Management
|
| Invoice Processing |
Invoice Processing
|
| Labeling |
Labeling
|
| Lead Assignment |
Lead Assignment
|
| Lead Capture |
Lead Capture
|
| Lead Distribution |
Lead Distribution
|
| Lead Generation |
Lead Generation
|
| Lead Management |
Lead Management
|
| Lead Nurturing |
Lead Nurturing
|
| Lead Scoring |
Lead Scoring
|
| Lifecycle Management |
Lifecycle Management
|
| Mail Merge |
Mail Merge
|
| Mailing List Management |
Mailing List Management
|
| Meeting Management |
Meeting Management
|
| Microsoft Outlook Integration |
Microsoft Outlook Integration
|
| Milestone Tracking |
Milestone Tracking
|
| Mobile Alerts |
Mobile Alerts
|
| Mobile Integration |
Mobile Integration
|
| Monitoring |
Monitoring
|
| Multi-Campaign |
Multi-Campaign
|
| Multi-Channel Communication |
Multi-Channel Communication
|
| Multi-Channel Management |
Multi-Channel Management
|
| Multi-Company |
Multi-Company
|
| Multi-Currency |
Multi-Currency
|
| Multi-Department / Project |
Multi-Department / Project
|
| Multi-Language |
Multi-Language
|
| Multimedia Support |
Multimedia Support
|
| Multiple Data Sources |
Multiple Data Sources
|
| Multiple User Accounts |
Multiple User Accounts
|
| Opportunity Management |
Opportunity Management
|
| Order Approval |
Order Approval
|
| Order Confirmation |
Order Confirmation
|
| Order Management |
Order Management
|
| Partial Payments |
Partial Payments
|
| Partner Management |
Partner Management
|
| Partner Portal |
Partner Portal
|
| Payroll Integration |
Payroll Integration
|
| Performance Management |
Performance Management
|
| Performance Metrics |
Performance Metrics
|
| Performance Reports |
Performance Reports
|
| Permission Management |
Permission Management
|
| Personalised Profiles |
Personalised Profiles
|
| Pipeline Management |
Pipeline Management
|
| Pipeline Reports |
Pipeline Reports
|
| Predictive Analytics |
Predictive Analytics
|
| Price Management |
Price Management
|
| Prioritising |
Prioritising
|
| Product Catalogue |
Product Catalogue
|
| Product Data Management |
Product Data Management
|
| Progress Reports |
Progress Reports
|
| Progress Tracking |
Progress Tracking
|
| Project Management |
Project Management
|
| Project Notes |
Project Notes
|
| Project Templates |
Project Templates
|
| Project Tracking |
Project Tracking
|
| Proposal Generation |
Proposal Generation
|
| Purchase Order Management |
Purchase Order Management
|
| Push Notifications |
Push Notifications
|
| QuickBooks Integration |
QuickBooks Integration
|
| Quota Management |
Quota Management
|
| Quote Management |
Quote Management
|
| ROI Analytics |
ROI Analytics
|
| Real Time Analytics |
Real Time Analytics
|
| Real Time Comparisons |
Real Time Comparisons
|
| Real Time Data |
Real Time Data
|
| Real Time Monitoring |
Real Time Monitoring
|
| Real Time Notifications |
Real Time Notifications
|
| Real Time Reporting |
Real Time Reporting
|
| Real Time Updates |
Real Time Updates
|
| Records Management |
Records Management
|
| Recurring Billing |
Recurring Billing
|
| Recurring Tasks |
Recurring Tasks
|
| Reminders |
Reminders
|
| Remote File Access |
Remote File Access
|
| Reporting & Statistics |
Reporting & Statistics
|
| Role Management |
Role Management
|
| Role-Based Permissions |
Role-Based Permissions
|
| Rules-Based Workflow |
Rules-Based Workflow
|
| SLA Management |
SLA Management
|
| SMS Integration |
SMS Integration
|
| SSL Security |
SSL Security
|
| Sales Analytics |
Sales Analytics
|
| Sales Forecasting |
Sales Forecasting
|
| Sales Integration |
Sales Integration
|
| Sales Orders |
Sales Orders
|
| Sales Reporting |
Sales Reporting
|
| Sales Tracking |
Sales Tracking
|
| Scheduled Reporting |
Scheduled Reporting
|
| Search Functionality |
Search Functionality
|
| Secure Data Storage |
Secure Data Storage
|
| Secure Login |
Secure Login
|
| Self Service Portal |
Self Service Portal
|
| Sentiment Analysis |
Sentiment Analysis
|
| Single Sign On |
Single Sign On
|
| Social Advertising |
Social Advertising
|
| Social Media Integration |
Social Media Integration
|
| Social Media Metrics |
Social Media Metrics
|
| Social Network Marketing |
Social Network Marketing
|
| Speech to Text |
Speech to Text
|
| Spend Analysis |
Spend Analysis
|
| Status Reporting |
Status Reporting
|
| Status Tracking |
Status Tracking
|
| Stock Management |
Stock Management
|
| Subscription Management |
Subscription Management
|
| Succession Planning |
Succession Planning
|
| Summary Reports |
Summary Reports
|
| Survey Management |
Survey Management
|
| Surveys & Feedback |
Surveys & Feedback
|
| Tagging |
Tagging
|
| Task Management |
Task Management
|
| Task Planning |
Task Planning
|
| Task Scheduling |
Task Scheduling
|
| Task Tracking |
Task Tracking
|
| Team Calendars |
Team Calendars
|
| Template Management |
Template Management
|
| Territory Management |
Territory Management
|
| Text to Speech |
Text to Speech
|
| Third Party Integration |
Third Party Integration
|
| Timeline Management |
Timeline Management
|
| To-Do List |
To-Do List
|
| Transaction History |
Transaction History
|
| Trend Analysis |
Trend Analysis
|
| Two-Factor Authentication |
Two-Factor Authentication
|
| User Management |
User Management
|
| User Photos |
User Photos
|
| Vendor Managed Inventory |
Vendor Managed Inventory
|
| Vendor Management |
Vendor Management
|
| Video Conferencing |
Video Conferencing
|
| Visitor Tracking |
Visitor Tracking
|
| Visual Analytics |
Visual Analytics
|
| Voice Mail |
Voice Mail
|
| Web Analytics |
Web Analytics
|
| Web Forms |
Web Forms
|
| Web Traffic Reporting |
Web Traffic Reporting
|
| Website Integration |
Website Integration
|
| Whiteboard |
Whiteboard
|
| Widgets |
Widgets
|
| Wiki |
Wiki
|
| Workflow Management |
Workflow Management
|
| eCommerce Integration |
eCommerce Integration
|
| iCalendar Support |
iCalendar Support
|
Integrations |
Integrations |
| ActiveCampaign |
ActiveCampaign
|
| Adobe Sign |
Adobe Sign
|
| ClickDesk |
ClickDesk
|
| HelpOnClick |
HelpOnClick
|
| Nimble |
Nimble
|
| SeamlessGov |
SeamlessGov
|
| TeamSupport |
TeamSupport
|
| Zoho Books |
Zoho Books
|
| Zoho Invoice |
Zoho Invoice
|
| Zoho Recruit |
Zoho Recruit
|
