---
description: Compare ProProfs Knowledge Base vs IT Glue for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ProProfs Knowledge Base vs IT Glue Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Experience Software](/directory/601/customer-experience/software) > [ProProfs Knowledge Base \<span\>vs\</span\> IT Glue](https://www.getapp.ie/compare/100156/113707/proprofs-knowledge-base-software/vs/itglue)

# Compare ProProfs Knowledge Base vs IT Glue

Canonical: https://www.getapp.ie/compare/100156/113707/proprofs-knowledge-base-software/vs/itglue

> Detailed comparison between ProProfs Knowledge Base and IT Glue. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ProProfs Knowledge Base | IT Glue |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 28 | 331 |
| **Starting Price** | US$79.00 | US$29.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### ProProfs Knowledge Base

- API
- Activity Tracking
- CRM
- Checklists
- Collaboration Tools
- Commenting/Notes
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Capture
- Document Management
- Full Text Search
- IT Asset Tracking
- IT Reporting
- Process/Workflow Automation
- Reporting/Analytics
- SSL Security
- Search/Filter
- Single Sign On
- Workflow Management

### IT Glue

- API
- Activity Tracking
- CRM
- Checklists
- Collaboration Tools
- Commenting/Notes
- Customisable Branding
- Customisable Templates
- Dashboard
- Document Capture
- Document Management
- Full Text Search
- IT Asset Tracking
- IT Reporting
- Process/Workflow Automation
- Reporting/Analytics
- SSL Security
- Search/Filter
- Single Sign On
- Workflow Management

## Links

- [View ProProfs Knowledge Base Profile](https://www.getapp.ie/software/100156/proprofs-knowledge-base-software)
- [View IT Glue Profile](https://www.getapp.ie/software/113707/itglue)
- [View Original Comparison](https://www.getapp.ie/compare/100156/113707/proprofs-knowledge-base-software/vs/itglue)

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