Sprinklr vs Percolate
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Overview
Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.
Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Percolate is purpose-built to help marketers deliver coordinated, efficient, and intelligent campaigns and content at scale.
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- Phone Support
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$249.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$100,000.00/year
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
3.8/ 5Features
4.3/ 5Customer Service
4.0/ 5Value for Money
3.9/ 5Ease of Use
4.1/ 5Features
4.2/ 5Customer Service
4.2/ 5Value for Money
4.1/ 5Features
Total features 139
- @mentions
- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Activity/News Feed
- Advertising Management
- Advocate Management
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Approval Workflow
- Asset Categorisation
- Asset Library
- Asset Sharing
- Augmented Analytics
- Automated Publishing
- Automated Responses
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Behavior Analytics
- Benchmarking
- Brand Management
- Budgeting/Forecasting
- CMS Integration
- CRM
- Calendar Management
- Call Centre Management
- Call Conferencing
- Call Routing
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Campaign Tracking
- Canned Responses
- Categorisation/Grouping
- Change Management
- Channel Analytics
- Channel Management
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Configurable Workflow
- Contact Database
- Contact Management
- Content Library
- Content Management
- Contextual Guidance
- Conversion Tracking
- Customer Communication
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dashboard
- Data Import/Export
- Data Visualisation
- Digital Asset Management
- Dynamic Content
- Editorial Calendar
- Email Management
- Email Marketing
- Engagement Tracking
- Event Management
- Event Triggered Actions
- Feedback Management
- File Management
- For Sales/Marketing
- For iPad Devices
- Gamification
- Goal Setting/Tracking
- Help Desk Management
- Image Editing
- Inbox Management
- Intent Recognition
- Interaction Tracking
- Keyword Filtering
- Knowledge Base Management
- Language Detection
- Lead Management
- Live Chat
- Macros/Templated Responses
- Marketing Automation
- Marketing Calendar
- Metadata Management
- Mobile Access
- Mobile App
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Attribution
- Multi-Channel Campaigns
- Multi-Channel Communication
- Multi-Channel Distribution
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Language
- Multiple User Accounts
- Natural Language Processing
- Negative Feedback Management
- Offline Access
- Online Forums
- Online Voice Transmission
- Performance Metrics
- Post Scheduling
- Pre-Configured Bot
- Prioritisation
- Proactive Chat
- Project Management
- Publish Scheduling
- Query Suggestions
- Queue Management
- ROI Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Roadmapping
- Role-Based Permissions
- SMS Messaging
- Search/Filter
- Self Service Portal
- Sentiment Analysis
- Service Level Agreement (SLA) Management
- Single Sign On
- Social Advertising
- Social Marketing
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Spend Management
- Strategic Planning
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Task Management
- Template Management
- Third-Party Integrations
- Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Trend Analysis
- User Management
- Version Control
- Virtual Assistant
- Visual Analytics
- Workflow Management
Total features 70
- @mentions
- A/B Testing
- AI/Machine Learning
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Planning
- Activity Tracking
- Activity/News Feed
- Advertising Management
- Advocate Management
- Alerts/Escalation
- Alerts/Notifications
- Approval Process Control
- Approval Workflow
- Asset Categorisation
- Asset Library
- Asset Sharing
- Augmented Analytics
- Automated Publishing
- Automated Responses
- Automated Routing
- Automatic Call Distribution
- Automatic Outbound Dialer
- Behavior Analytics
- Benchmarking
- Brand Management
- Budgeting/Forecasting
- CMS Integration
- CRM
- Calendar Management
- Call Centre Management
- Call Conferencing
- Call Routing
- Campaign Analytics
- Campaign Management
- Campaign Planning
- Campaign Scheduling
- Campaign Segmentation
- Campaign Tracking
- Canned Responses
- Categorisation/Grouping
- Change Management
- Channel Analytics
- Channel Management
- Chat/Messaging
- Chatbot
- Collaboration Tools
- Communication Management
- Compliance Management
- Computer Telephony Integration
- Configurable Workflow
- Contact Database
- Contact Management
- Content Library
- Content Management
- Contextual Guidance
- Conversion Tracking
- Customer Communication
- Customer Database
- Customer Engagement
- Customer Experience Management
- Customer History
- Customer Journey Mapping
- Customer Segmentation
- Customer Service Analytics
- Customer Support
- Customisable Branding
- Customisable Forms
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dashboard
- Data Import/Export
- Data Visualisation
- Digital Asset Management
- Dynamic Content
- Editorial Calendar
- Email Management
- Email Marketing
- Engagement Tracking
- Event Management
- Event Triggered Actions
- Feedback Management
- File Management
- For Sales/Marketing
- For iPad Devices
- Gamification
- Goal Setting/Tracking
- Help Desk Management
- Image Editing
- Inbox Management
- Intent Recognition
- Interaction Tracking
- Keyword Filtering
- Knowledge Base Management
- Language Detection
- Lead Management
- Live Chat
- Macros/Templated Responses
- Marketing Automation
- Marketing Calendar
- Metadata Management
- Mobile Access
- Mobile App
- Monitoring
- Multi-Account Management
- Multi-Campaign
- Multi-Channel Attribution
- Multi-Channel Campaigns
- Multi-Channel Communication
- Multi-Channel Distribution
- Multi-Channel Management
- Multi-Channel Marketing
- Multi-Language
- Multiple User Accounts
- Natural Language Processing
- Negative Feedback Management
- Offline Access
- Online Forums
- Online Voice Transmission
- Performance Metrics
- Post Scheduling
- Pre-Configured Bot
- Prioritisation
- Proactive Chat
- Project Management
- Publish Scheduling
- Query Suggestions
- Queue Management
- ROI Tracking
- Real-Time Analytics
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- Roadmapping
- Role-Based Permissions
- SMS Messaging
- Search/Filter
- Self Service Portal
- Sentiment Analysis
- Service Level Agreement (SLA) Management
- Single Sign On
- Social Advertising
- Social Marketing
- Social Media Integration
- Social Media Monitoring
- Social Promotion
- Spend Management
- Strategic Planning
- Support Ticket Management
- Surveys & Feedback
- Tagging
- Task Management
- Template Management
- Third-Party Integrations
- Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Trend Analysis
- User Management
- Version Control
- Virtual Assistant
- Visual Analytics
- Workflow Management
Integrations
- Adjust
- Adobe Analytics
- Adobe Commerce
- Adobe Experience Manager
- Adobe Workfront
- AppsFlyer
- BL.INK
- Bazaarvoice
- Beckon
- Bitly
- Canary
- Content Hub
- Domo
- FormAssembly
- Google Analytics 360
- Google Data Studio
- Google Docs
- Haptik
- HubSpot Marketing Hub
- Image Relay
- JIRA Service Management
- Jive
- Kochava
- LinkedIn for Business
- Mailchimp
- Marketo Engage
- Marketo Sales Connect
- MediaValet
- Meta for Business
- Microsoft 365
- Microsoft Power BI
- Microsoft Power BI - BI - JourneyTEAM (Reseller)
- Microsoft SharePoint
- Oracle Eloqua Marketing Automation
- Oracle Responsys
- PowerReviews
- SAP Service Cloud
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Shopify
- Slack
- Snapchat
- Stripe
- Tableau
- Trustpilot
- Twitter/X
- Webdam
- WordPress
- Zendesk Suite
- Adjust
- Adobe Analytics
- Adobe Commerce
- Adobe Experience Manager
- Adobe Workfront
- AppsFlyer
- BL.INK
- Bazaarvoice
- Beckon
- Bitly
- Canary
- Content Hub
- Domo
- FormAssembly
- Google Analytics 360
- Google Data Studio
- Google Docs
- Haptik
- HubSpot Marketing Hub
- Image Relay
- JIRA Service Management
- Jive
- Kochava
- LinkedIn for Business
- Mailchimp
- Marketo Engage
- Marketo Sales Connect
- MediaValet
- Meta for Business
- Microsoft 365
- Microsoft Power BI
- Microsoft Power BI - BI - JourneyTEAM (Reseller)
- Microsoft SharePoint
- Oracle Eloqua Marketing Automation
- Oracle Responsys
- PowerReviews
- SAP Service Cloud
- Salesforce Sales Cloud
- Salesforce Service Cloud
- Shopify
- Slack
- Snapchat
- Stripe
- Tableau
- Trustpilot
- Twitter/X
- Webdam
- WordPress
- Zendesk Suite