An all-in-one customer interaction suite powering over a billion interactions worldwide

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat
NOLA AUTOMATION is an auto dialer solution that helps call centers communicate with customers via various methods including outbound or inbound calls, SMS, emails, live chat, and more. It allows sales teams to analyze customer journey by targeting leads or customers and creating strategic plans. Read less
NOLA AUTOMATION is an auto dialer solution that helps call centers communicate with customers via various methods including outbound or inbound... Read more

Platforms Supported

  • Web Based
  • iPhone App
  • Android App
  • Windows App

Support Options

  • Email/Help Desk
  • FAQs/Forum
  • Knowledge Base
  • Phone Support
  • 24/7 (Live rep)
  • Chat

Starting from

N/A

  • Free Version
  • Free Trial
  • Subscription

Starting from

US$0.03

  • Free Version
  • Free Trial
  • Subscription

Overall rating

3.9 /5
(33)
Ease of Use
4.2/5
Features
3.8/5
Customer Service
3.3/5
Value for Money
3.6/5

Overall rating

4.8 /5
(4)
Ease of Use
4.8/5
Features
4.8/5
Customer Service
4.8/5
Value for Money
4.8/5

Total features 121

  • API
  • Access Controls/Permissions
  • Access Management
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Agency Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Appointment Management
  • Appointment Scheduling
  • Audit Trail
  • Authentication
  • Auto-Dialer
  • Auto-Responders
  • Automated Notices
  • Automated Scheduling
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Billing & Invoicing
  • Blended Call Centre
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Centre Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management
  • Chat/Messaging
  • Client Management
  • Collaboration Tools
  • Collections Management
  • Commission Management
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Rate Optimisation
  • Credential Management
  • Credit Card Processing
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Caller ID
  • Customizable Fields
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Synchronisation
  • Data Verification
  • Disaster Recovery
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Employee Self Service
  • Engagement Tracking
  • Event Calendar
  • Event Logs
  • Event Scheduling
  • Event Triggered Actions
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Forecasting
  • Full Text Search
  • HIPAA Compliant
  • Help Desk Management
  • Historical Reporting
  • Hotkeys
  • IVR / Voice Recognition
  • In-House Collections
  • Inbound Call Centre
  • Inbox Management
  • Integrations Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Invoice Management
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Live Chat
  • Local Caller ID
  • Manual Dialer
  • Marketing Automation
  • Meeting Management
  • Member Accounts
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Factor Authentication
  • Multiple Parties
  • Multiple User Accounts
  • Open Database Design
  • Opportunity Management
  • Outbound Call Centre
  • Partial Payments
  • Password Management
  • Payment Plans
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Power Dialer
  • Predictive Analytics
  • Predictive Dialer
  • Preview Dialer
  • Prioritisation
  • Process/Workflow Automation
  • Productivity Analysis
  • Progressive Dialer
  • Project Accounting
  • Project Management
  • Projections
  • Purchasing & Receiving
  • Quality Assurance
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Risk Assessment
  • Rules-Based Workflow
  • SMS Messaging
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Security Auditing
  • Self Service Portal
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Social Promotion
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Telemarketing Management
  • Template Management
  • Territory Management
  • Text to Speech
  • Third Party Integrations
  • Transaction Management
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • User Defined Attributes
  • User Management
  • Video Call Recording
  • Video Conferencing
  • Virtual Assistant
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Workflow Management

Total features 177

  • API
  • Access Controls/Permissions
  • Access Management
  • Accounting
  • Accounts Payable
  • Accounts Receivable
  • Active Directory Integration
  • Activity Dashboard
  • Activity Management
  • Activity Tracking
  • Administrative Reporting
  • Agency Management
  • Alerts / Escalation
  • Alerts/Notifications
  • Answering Machine Detection
  • Appointment Management
  • Appointment Scheduling
  • Audit Trail
  • Authentication
  • Auto-Dialer
  • Auto-Responders
  • Automated Notices
  • Automated Scheduling
  • Automatic Call Distribution
  • Automatic Lead Distribution
  • Billing & Invoicing
  • Blended Call Centre
  • CRM
  • Calendar Management
  • Calendar Sync
  • Calendar/Reminder System
  • Call Centre Management
  • Call Disposition
  • Call List Management
  • Call Logging
  • Call Monitoring
  • Call Recording
  • Call Reporting
  • Call Routing
  • Call Scheduling
  • Call Scripting
  • Call Tracking
  • Call Transfer
  • Callback Scheduling
  • Caller ID
  • Campaign Management
  • Campaign Planning
  • Campaign Scheduling
  • Campaign Segmentation
  • Channel Management
  • Chat/Messaging
  • Client Management
  • Collaboration Tools
  • Collections Management
  • Commission Management
  • Communication Management
  • Compliance Management
  • Computer Telephony Integration
  • Conferencing
  • Configurable Workflow
  • Contact Database
  • Contact Management
  • Content Management
  • Conversion Rate Optimisation
  • Credential Management
  • Credit Card Processing
  • Customer Database
  • Customer Experience Management
  • Customer History
  • Customer Segmentation
  • Customer Service Analytics
  • Customisable Branding
  • Customisable Forms
  • Customisable Reports
  • Customisable Templates
  • Customizable Caller ID
  • Customizable Fields
  • Dashboard
  • Data Import/Export
  • Data Management
  • Data Synchronisation
  • Data Verification
  • Disaster Recovery
  • Document Storage
  • Drag & Drop
  • Drip Campaigns
  • Electronic Payments
  • Email Invitations & Reminders
  • Email Management
  • Email Marketing
  • Email Templates
  • Employee Management
  • Employee Self Service
  • Engagement Tracking
  • Event Calendar
  • Event Logs
  • Event Scheduling
  • Event Triggered Actions
  • Financial Analysis
  • Financial Management
  • Financial Reporting
  • Forecasting
  • Full Text Search
  • HIPAA Compliant
  • Help Desk Management
  • Historical Reporting
  • Hotkeys
  • IVR / Voice Recognition
  • In-House Collections
  • Inbound Call Centre
  • Inbox Management
  • Integrations Management
  • Interaction Tracking
  • Internal Chat Integration
  • Inventory Management
  • Invoice Management
  • Knowledge Base Management
  • Lead Capture
  • Lead Distribution
  • Lead Generation
  • Lead Management
  • Lead Nurturing
  • Lead Qualification
  • Live Chat
  • Local Caller ID
  • Manual Dialer
  • Marketing Automation
  • Meeting Management
  • Member Accounts
  • Mobile Access
  • Monitoring
  • Multi-Campaign
  • Multi-Channel Communication
  • Multi-Channel Management
  • Multi-Channel Marketing
  • Multi-Currency
  • Multi-Factor Authentication
  • Multiple Parties
  • Multiple User Accounts
  • Open Database Design
  • Opportunity Management
  • Outbound Call Centre
  • Partial Payments
  • Password Management
  • Payment Plans
  • Payroll Management
  • Performance Management
  • Performance Metrics
  • Pipeline Management
  • Power Dialer
  • Predictive Analytics
  • Predictive Dialer
  • Preview Dialer
  • Prioritisation
  • Process/Workflow Automation
  • Productivity Analysis
  • Progressive Dialer
  • Project Accounting
  • Project Management
  • Projections
  • Purchasing & Receiving
  • Quality Assurance
  • Queue Management
  • Real Time Analytics
  • Real Time Data
  • Real Time Monitoring
  • Real Time Notifications
  • Real Time Reporting
  • Real-Time Chat
  • Real-time Updates
  • Reminders
  • Reporting & Statistics
  • Reporting/Analytics
  • Request Assignment
  • Risk Assessment
  • Rules-Based Workflow
  • SMS Messaging
  • Sales Reports
  • Sales Trend Analysis
  • Search/Filter
  • Secure Data Storage
  • Secure Login
  • Security Auditing
  • Self Service Portal
  • Sentiment Analysis
  • Single Sign On
  • Social Media Integration
  • Social Promotion
  • Support Ticket Management
  • Support Ticket Tracking
  • Survey/Poll Management
  • Surveys & Feedback
  • Task Management
  • Telemarketing Management
  • Template Management
  • Territory Management
  • Text to Speech
  • Third Party Integrations
  • Transaction Management
  • Two-Factor Authentication
  • Two-Way Audio & Video
  • User Defined Attributes
  • User Management
  • Video Call Recording
  • Video Conferencing
  • Virtual Assistant
  • Visual Analytics
  • VoIP
  • VoIP Connection
  • Voice Mail
  • Workflow Management
  • Freshdesk
  • Salesforce Sales Cloud
  • SugarCRM
  • Talisma CRM
  • Zendesk
  • Zoho CRM
  • Freshdesk
  • Salesforce Sales Cloud
  • SugarCRM
  • Talisma CRM
  • Zendesk
  • Zoho CRM