Aircall

Phone system for support and sales teams
(147 reviews)
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Ameyo

All-in-one Contact Center Software
(21 reviews)
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Overview

Overview

Overview

Platforms Supported

Platforms Supported

Platforms Supported

Web Based Web Based
Web Based
iPhone App iPhone App
iPhone App
Android App Android App
Android App
Windows App Windows App
Windows App

Support Options

Support Options

Support Options

FAQs FAQs
FAQs
Knowledge Base Knowledge Base
Knowledge Base
Online Support Online Support
Online Support
Phone Support Phone Support
Phone Support
Video Tutorials Video Tutorials
Video Tutorials

Pricing

Pricing

Pricing

Starting From

Starting From

Starting From

US$30.00/month
N/A
One Time License One Time License
One Time License
Subscription Subscription
Subscription

Reviews

Reviews

Reviews

Overall rating Overall rating
Overall rating
Ease of use Ease of use
Ease of use
Value for money Value for money
Value for money
Customer support Customer support
Customer support

Features

Features

Features

API API
API
Access Control Access Control
Access Control
Activity Dashboard Activity Dashboard
Activity Dashboard
Activity Tracking Activity Tracking
Activity Tracking
Assignment Management Assignment Management
Assignment Management
Auto-Dialer Auto-Dialer
Auto-Dialer
Auto-Responders Auto-Responders
Auto-Responders
Automatic Call Distribution Automatic Call Distribution
Automatic Call Distribution
Automatic Lead Distribution Automatic Lead Distribution
Automatic Lead Distribution
Automatic Notifications Automatic Notifications
Automatic Notifications
Business Analysis Business Analysis
Business Analysis
CRM Integration CRM Integration
CRM Integration
Call Centre Management Call Centre Management
Call Centre Management
Call Monitoring Call Monitoring
Call Monitoring
Call Recording Call Recording
Call Recording
Call Reporting Call Reporting
Call Reporting
Call Routing Call Routing
Call Routing
Call Scripting Call Scripting
Call Scripting
Call Transfer Call Transfer
Call Transfer
Callback Scheduling Callback Scheduling
Callback Scheduling
Caller ID Caller ID
Caller ID
Chat Chat
Chat
Commenting Commenting
Commenting
Compliance Management Compliance Management
Compliance Management
Computer Telephony Integration Computer Telephony Integration
Computer Telephony Integration
Conferencing Conferencing
Conferencing
Contact Database Contact Database
Contact Database
Contact History Contact History
Contact History
Contact Management Contact Management
Contact Management
Customer Experience Management Customer Experience Management
Customer Experience Management
Customer History Customer History
Customer History
Customer Service Analytics Customer Service Analytics
Customer Service Analytics
Customisable Reporting Customisable Reporting
Customisable Reporting
Data Filtering Data Filtering
Data Filtering
Data Import/Export Data Import/Export
Data Import/Export
Data Synchronisation Data Synchronisation
Data Synchronisation
Desktop Notifications Desktop Notifications
Desktop Notifications
Disaster Recovery Disaster Recovery
Disaster Recovery
Email Integration Email Integration
Email Integration
Employee Management Employee Management
Employee Management
Employee Self Service Employee Self Service
Employee Self Service
Filtered Views Filtered Views
Filtered Views
Help Desk Management Help Desk Management
Help Desk Management
IVR / Voice Recognition IVR / Voice Recognition
IVR / Voice Recognition
Inbox Management Inbox Management
Inbox Management
Instant Messaging Instant Messaging
Instant Messaging
Knowledge Base Management Knowledge Base Management
Knowledge Base Management
Lead Assignment Lead Assignment
Lead Assignment
Mobile Integration Mobile Integration
Mobile Integration
Monitoring Monitoring
Monitoring
Multi-Channel Communication Multi-Channel Communication
Multi-Channel Communication
Multi-Channel Management Multi-Channel Management
Multi-Channel Management
Multiple User Accounts Multiple User Accounts
Multiple User Accounts
PCI DSS Compliance PCI DSS Compliance
PCI DSS Compliance
Performance Management Performance Management
Performance Management
Predictive Dialer Predictive Dialer
Predictive Dialer
Prioritizing Prioritizing
Prioritizing
Productivity Reporting Productivity Reporting
Productivity Reporting
Progressive Dialing Progressive Dialing
Progressive Dialing
Queue Manager Queue Manager
Queue Manager
Real Time Analytics Real Time Analytics
Real Time Analytics
Real Time Data Real Time Data
Real Time Data
Real Time Monitoring Real Time Monitoring
Real Time Monitoring
Real Time Notifications Real Time Notifications
Real Time Notifications
Real Time Reporting Real Time Reporting
Real Time Reporting
Real Time Updates Real Time Updates
Real Time Updates
Receiving Receiving
Receiving
Reporting & Statistics Reporting & Statistics
Reporting & Statistics
Request Routing Request Routing
Request Routing
SMS Integration SMS Integration
SMS Integration
Single Sign On Single Sign On
Single Sign On
Skills Tracking Skills Tracking
Skills Tracking
Tagging Tagging
Tagging
Text to Speech Text to Speech
Text to Speech
Third Party Integration Third Party Integration
Third Party Integration
To-Do List To-Do List
To-Do List
Visual Analytics Visual Analytics
Visual Analytics
Voice Mail Voice Mail
Voice Mail
Workflow Management Workflow Management
Workflow Management
eCommerce Integration eCommerce Integration
eCommerce Integration

Integrations

Integrations

Integrations

Ameyo FusionCX Ameyo FusionCX
Ameyo FusionCX
Dynamics 365 Dynamics 365
Dynamics 365
FieldEZ FieldEZ
FieldEZ
Freshdesk Freshdesk
Freshdesk
Front Front
Front
Google Drive Google Drive
Google Drive
Help Scout Help Scout
Help Scout
HubSpot CRM HubSpot CRM
HubSpot CRM
HubSpot Marketing HubSpot Marketing
HubSpot Marketing
Intercom Intercom
Intercom
LeadSquared LeadSquared
LeadSquared
Pipedrive Pipedrive
Pipedrive
Slack Slack
Slack
SugarCRM SugarCRM
SugarCRM
Vision Helpdesk Vision Helpdesk
Vision Helpdesk
Zendesk Zendesk
Zendesk
Zoho CRM Zoho CRM
Zoho CRM