---
description: Compare Zoho Desk vs Responso for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho Desk vs Responso Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Remote Support Software](/directory/563/remote-support/software) > [Zoho Desk \<span\>vs\</span\> Responso](https://www.getapp.ie/compare/10036/2063658/zoho-desk/vs/responso)

# Compare Zoho Desk vs Responso

Canonical: https://www.getapp.ie/compare/10036/2063658/zoho-desk/vs/responso

> Detailed comparison between Zoho Desk and Responso. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho Desk | Responso |
| **Overall rating** | 4.5/5 | 5.0/5 |
| **Total Reviews** | 2212 | 2 |
| **Starting Price** | US$20.00 | US$9.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Zoho Desk

- API
- Access Controls/Permissions
- Activity Tracking
- CRM
- Communication Management
- Customer Database
- Customer History
- Customer Segmentation
- Customisable Branding
- Customisable Templates
- Email Management
- Feedback Management
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Real-Time Analytics
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Tagging

### Responso

- API
- Access Controls/Permissions
- Activity Tracking
- CRM
- Communication Management
- Customer Database
- Customer History
- Customer Segmentation
- Customisable Branding
- Customisable Templates
- Email Management
- Feedback Management
- Monitoring
- Multi-Channel Communication
- Multi-Language
- Real-Time Analytics
- Real-Time Reporting
- Reporting/Analytics
- Social Media Integration
- Tagging

## Links

- [View Zoho Desk Profile](https://www.getapp.ie/software/10036/zoho-desk)
- [View Responso Profile](https://www.getapp.ie/software/2063658/responso)
- [View Original Comparison](https://www.getapp.ie/compare/10036/2063658/zoho-desk/vs/responso)

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