---
description: Compare ConnectWise PSA vs Pulseway for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ConnectWise PSA vs Pulseway Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [ConnectWise PSA \<span\>vs\</span\> Pulseway](https://www.getapp.ie/compare/100721/101507/connectwise-manage/vs/pulseway)

# Compare ConnectWise PSA vs Pulseway

Canonical: https://www.getapp.ie/compare/100721/101507/connectwise-manage/vs/pulseway

> Detailed comparison between ConnectWise PSA and Pulseway. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ConnectWise PSA | Pulseway |
| **Overall rating** | 4.1/5 | 4.7/5 |
| **Total Reviews** | 275 | 310 |
| **Starting Price** | - | US$67.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ConnectWise PSA

- API
- Activity Tracking
- Asset Tracking
- CRM
- Capacity Management
- Configurable Workflow
- Contract/License Management
- Customisable Branding
- Dashboard
- Help Desk Management
- IT Asset Tracking
- License Management
- Monitoring
- Project Management
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Scheduling
- Status Tracking
- Support Ticket Management

### Pulseway

- API
- Activity Tracking
- Asset Tracking
- CRM
- Capacity Management
- Configurable Workflow
- Contract/License Management
- Customisable Branding
- Dashboard
- Help Desk Management
- IT Asset Tracking
- License Management
- Monitoring
- Project Management
- Real-Time Chat
- Real-Time Data
- Real-Time Reporting
- Scheduling
- Status Tracking
- Support Ticket Management

## Links

- [View ConnectWise PSA Profile](https://www.getapp.ie/software/100721/connectwise-manage)
- [View Pulseway Profile](https://www.getapp.ie/software/101507/pulseway)
- [View Original Comparison](https://www.getapp.ie/compare/100721/101507/connectwise-manage/vs/pulseway)

-----

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