---
description: Compare ConnectWise PSA vs Atera for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ConnectWise PSA vs Atera Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [ConnectWise PSA \<span\>vs\</span\> Atera](https://www.getapp.ie/compare/100721/102017/connectwise-manage/vs/atera)

# Compare ConnectWise PSA vs Atera

Canonical: https://www.getapp.ie/compare/100721/102017/connectwise-manage/vs/atera

> Detailed comparison between ConnectWise PSA and Atera. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | ConnectWise PSA | Atera |
| **Overall rating** | 4.1/5 | 4.5/5 |
| **Total Reviews** | 273 | 446 |
| **Starting Price** | - | US$129.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### ConnectWise PSA

- API
- Activity Tracking
- Asset Tracking
- Chat/Messaging
- Customer Database
- Customisable Branding
- Dashboard
- Document Management
- Email Management
- Help Desk Management
- IT Asset Tracking
- Monitoring
- Real-Time Data
- Real-Time Reporting
- SSL Security
- Scheduling
- Single Sign On
- Status Tracking
- Support Ticket Management
- Timesheet Management

### Atera

- API
- Activity Tracking
- Asset Tracking
- Chat/Messaging
- Customer Database
- Customisable Branding
- Dashboard
- Document Management
- Email Management
- Help Desk Management
- IT Asset Tracking
- Monitoring
- Real-Time Data
- Real-Time Reporting
- SSL Security
- Scheduling
- Single Sign On
- Status Tracking
- Support Ticket Management
- Timesheet Management

## Links

- [View ConnectWise PSA Profile](https://www.getapp.ie/software/100721/connectwise-manage)
- [View Atera Profile](https://www.getapp.ie/software/102017/atera)
- [View Original Comparison](https://www.getapp.ie/compare/100721/102017/connectwise-manage/vs/atera)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"ConnectWise PSA vs Atera Comparison | GetApp Ireland 2026","description":"Compare ConnectWise PSA vs Atera for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.ie/compare/100721/102017/connectwise-manage/vs/atera","about":[{"@id":"https://www.getapp.ie/software/100721/connectwise-manage#software"},{"@id":"https://www.getapp.ie/software/102017/atera#software"}],"breadcrumb":{"@id":"https://www.getapp.ie/compare/100721/102017/connectwise-manage/vs/atera#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ie/compare/100721/102017/connectwise-manage/vs/atera#webpage","isPartOf":{"@id":"https://www.getapp.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.getapp.ie/#organization"}},{"name":"ConnectWise PSA","description":"ConnectWise PSA (formerly ConnectWise Manage) is a business management platform designed to run technology solution business, connecting everything to allow for superior service delivery, know businesses better, discover full-visibility billing, and handle handoffs without hiccups. The workflow rules defined in ConnectWise ConnectWise PSA cover all areas of the business, from sending targeted marketing campaigns, to tracking service delivery through service level agreements, to invoice creation and financial management. The app can also be used for help desk and ticket management, project management, time tracking, customer relationship management, cloud application management, monitoring and billing, technician dispatching, asset tracking, billing and invoicing, procurement, inventory management and more.\n\nConnectWise PSA offers a solution to streamline IT, with automation options for incident management, availability management, request management, service-level management, service reporting, service asset and configuration management, and knowledge management. The customizable dashboards and reporting tools give detailed insight into critical KPIs. ConnectWise PSA also comes as a mobile app for dealing with service requests and access data on-the-go.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1f763ed0-2ef9-4ca9-8298-effe790854e7.png","url":"https://www.getapp.ie/software/100721/connectwise-manage","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/100721/connectwise-manage#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":273},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Atera","description":"Atera is an AI-enabled software that assists with IT management, remote monitoring and management (RMM), helpdesk, ticketing, and automation. Designed to streamline and scale operations, Atera enables IT teams to slash SLA times, efficiently manage and protect infrastructure, improve service quality, and drive organizational growth. With patch management, reporting and analytics, real-time diagnostics, and more, Atera supports seamless operations across the enterprise.\n\nAtera offers various capabilities including seamless onboarding so users can get started in minutes. It provides a fixed cost for unlimited devices, allowing businesses to scale their IT operations without increasing their bottom line. Atera includes proactive IT management capabilities to address potential issues before they turn into problems. It supports dozens of integrations with software such as Bitdefender, Acronis, Axcient, Ironscales, and more. Users can benefit from remote monitoring and management from anywhere, as well as professional service automation. They can start sessions directly from an alert, ticket, or device view via AnyDesk, Splashtop, TeamViewer, or ScreenConnect. It also offers powerful analytic capabilities and a dynamic mobile app.\n\nAtera offers an AI Copilot, which can troubleshoot IT issues using real-time device diagnostics and AI-recommended actions. It can summarize tickets instantly to speed up troubleshooting and generate responses while allowing users to select the tone of voice. The AI Copilot provides proven AI solutions based on device diagnostics and ticket history and can generate knowledge base articles directly from ticket resolutions. Users can easily create custom and context-specific scripts in just seconds, insert a description and receive tailored OID recommendations, and convert their words into precise terminal commands instantly. It can also communicate with users in writing or voice.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4ce24643-6687-48ed-893d-8ee071f58492.png","url":"https://www.getapp.ie/software/102017/atera","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/102017/atera#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":446},"offers":{"price":"129","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"ConnectWise PSA vs Atera","position":3,"item":"https://www.getapp.ie/compare/100721/102017/connectwise-manage/vs/atera","@type":"ListItem"}],"@id":"https://www.getapp.ie/compare/100721/102017/connectwise-manage/vs/atera#breadcrumblist"}]}
</script>
