---
description: Compare Nicereply vs Zoho Survey for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Nicereply vs Zoho Survey Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Satisfaction Software](/directory/1029/customer-satisfaction/software) > [Nicereply \<span\>vs\</span\> Zoho Survey](https://www.getapp.ie/compare/10139/91188/nicereply-com/vs/zoho-survey)

# Compare Nicereply vs Zoho Survey

Canonical: https://www.getapp.ie/compare/10139/91188/nicereply-com/vs/zoho-survey

> Detailed comparison between Nicereply and Zoho Survey. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Nicereply | Zoho Survey |
| **Overall rating** | 4.7/5 | 4.6/5 |
| **Total Reviews** | 283 | 452 |
| **Starting Price** | US$59.00 | US$35.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Nicereply

- API
- CRM
- Customisable Branding
- Customisable Templates
- Data Analysis Tools
- Email Management
- Mobile Survey
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Performance Metrics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- URL Customisation
- Visual Analytics

### Zoho Survey

- API
- CRM
- Customisable Branding
- Customisable Templates
- Data Analysis Tools
- Email Management
- Mobile Survey
- Multi-Channel Data Collection
- Multi-Channel Distribution
- Performance Metrics
- Real-Time Data
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Template Management
- URL Customisation
- Visual Analytics

## Links

- [View Nicereply Profile](https://www.getapp.ie/software/10139/nicereply-com)
- [View Zoho Survey Profile](https://www.getapp.ie/software/91188/zoho-survey)
- [View Original Comparison](https://www.getapp.ie/compare/10139/91188/nicereply-com/vs/zoho-survey)

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