---
description: Compare Teamwork Desk vs ISL Light for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Teamwork Desk vs ISL Light Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Teamwork Desk \<span\>vs\</span\> ISL Light](https://www.getapp.ie/compare/101777/114883/teamwork-desk/vs/isl-light)

# Compare Teamwork Desk vs ISL Light

Canonical: https://www.getapp.ie/compare/101777/114883/teamwork-desk/vs/isl-light

> Detailed comparison between Teamwork Desk and ISL Light. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Teamwork Desk | ISL Light |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 143 | 779 |
| **Starting Price** | US$10.50 | US$34.90 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Teamwork Desk

- API
- Access Controls/Permissions
- Customisable Branding
- Performance Metrics
- Real-Time Chat
- Reporting/Analytics
- Self Service Portal
- Workflow Management

### ISL Light

- API
- Access Controls/Permissions
- Customisable Branding
- Dashboard
- License Management
- Live Chat
- Monitoring
- Performance Metrics
- Presentation Streaming
- Projections
- Real-Time Chat
- Real-Time Data
- Reporting/Analytics
- Self Service Portal
- Surveys & Feedback
- Video Chat
- Video Conferencing
- Video Support
- Whiteboard
- Workflow Management

## Links

- [View Teamwork Desk Profile](https://www.getapp.ie/software/101777/teamwork-desk)
- [View ISL Light Profile](https://www.getapp.ie/software/114883/isl-light)
- [View Original Comparison](https://www.getapp.ie/compare/101777/114883/teamwork-desk/vs/isl-light)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Teamwork Desk vs ISL Light Comparison | GetApp Ireland 2026","description":"Compare Teamwork Desk vs ISL Light for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.ie/compare/101777/114883/teamwork-desk/vs/isl-light","about":[{"@id":"https://www.getapp.ie/software/101777/teamwork-desk#software"},{"@id":"https://www.getapp.ie/software/114883/isl-light#software"}],"breadcrumb":{"@id":"https://www.getapp.ie/compare/101777/114883/teamwork-desk/vs/isl-light#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ie/compare/101777/114883/teamwork-desk/vs/isl-light#webpage","publisher":{"@id":"https://www.getapp.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.getapp.ie/#website"}},{"name":"Teamwork Desk","description":"Software doesn’t support your customers. You do. \n\nTeamwork Desk gives you all the help desk software features you need to exceed your customers’ expectations and provide an unforgettable support experience.\n\nCollect every customer interaction in one place, so you can answer their queries with context and provide more productive, personal responses. Centralize all your customer communications, and improve transparency across your team. \n\nLearn more about Teamwork Desk in our overview video!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0dbe1242-74bd-40c4-aa9a-9e5bbc79137d.png","url":"https://www.getapp.ie/software/101777/teamwork-desk","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/101777/teamwork-desk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":143},"offers":{"price":"10.5","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"ISL Light","description":"ISL Online is a remote desktop and remote support software solution for IT teams, managed service providers (MSPs), and enterprises that enables secure remote access, control, and management of Windows, Mac, Linux, and mobile devices (iOS and Android). It supports both attended remote support and unattended remote access, allowing technicians to connect to devices from any location without requiring VPN configuration.                                                                                                                 \n\nOrganizations use ISL Online to troubleshoot issues, reduce downtime, and manage distributed devices across remote and hybrid environments.                                                                                                               \n\n\nAttended remote support:   \nTechnicians can remotely view and control desktops, transfer files, switch monitors, and communicate via chat or audio/video. Sessions can be recorded, paused, resumed, or transferred between operators.                     \n                                                                                                                                   \nUnattended remote access (ISL AlwaysOn):      \nProvides persistent access to remote systems through a lightweight agent. Supports mass deployment, device grouping, and direct system-level access without requiring user presence. \n                                                                                                                                              \nRDP and SSH tunneling:                                                                                                   \nConnect to remote systems without VPN or firewall changes.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/542047df-7142-4ef7-ad30-7dd787b1c4d0.png","url":"https://www.getapp.ie/software/114883/isl-light","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/114883/isl-light#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":779},"offers":{"price":"34.9","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"Teamwork Desk vs ISL Light","position":3,"item":"https://www.getapp.ie/compare/101777/114883/teamwork-desk/vs/isl-light","@type":"ListItem"}],"@id":"https://www.getapp.ie/compare/101777/114883/teamwork-desk/vs/isl-light#breadcrumblist"}]}
</script>
