---
description: Compare Summit vs ScreenConnect for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Summit vs ScreenConnect Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Information Technology Service Management (ITSM) Tools](/directory/292/it-service-management-itsm/software) > [Summit \<span\>vs\</span\> ScreenConnect](https://www.getapp.ie/compare/101779/102389/summit/vs/connectwise-control)

# Compare Summit vs ScreenConnect

Canonical: https://www.getapp.ie/compare/101779/102389/summit/vs/connectwise-control

> Detailed comparison between Summit and ScreenConnect. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Summit | ScreenConnect |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 27 | 1895 |
| **Starting Price** | US$89.00 | US$30.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Key features

### Summit

- API
- Access Controls/Permissions
- Alerts/Escalation
- Chat/Messaging
- Compliance Management
- Customisable Branding
- Customisable Reports
- Dashboard
- Email Management
- Help Desk Management
- Live Chat
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Surveys & Feedback
- Task Management

### ScreenConnect

- API
- Access Controls/Permissions
- Alerts/Escalation
- Chat/Messaging
- Compliance Management
- Customisable Branding
- Customisable Reports
- Dashboard
- Email Management
- Help Desk Management
- Live Chat
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Real-Time Chat
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Surveys & Feedback
- Task Management

## Links

- [View Summit Profile](https://www.getapp.ie/software/101779/summit)
- [View ScreenConnect Profile](https://www.getapp.ie/software/102389/connectwise-control)
- [View Original Comparison](https://www.getapp.ie/compare/101779/102389/summit/vs/connectwise-control)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Summit vs ScreenConnect Comparison | GetApp Ireland 2026","description":"Compare Summit vs ScreenConnect for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.ie/compare/101779/102389/summit/vs/connectwise-control","about":[{"@id":"https://www.getapp.ie/software/101779/summit#software"},{"@id":"https://www.getapp.ie/software/102389/connectwise-control#software"}],"breadcrumb":{"@id":"https://www.getapp.ie/compare/101779/102389/summit/vs/connectwise-control#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ie/compare/101779/102389/summit/vs/connectwise-control#webpage","isPartOf":{"@id":"https://www.getapp.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.getapp.ie/#organization"}},{"name":"Summit","description":"SymphonyAI Summit is a market-leading artificial intelligence-driven IT and Enterprise Service Management Solution that integrates IT Service Management (ITSM), Enterprise Service Management (ESM), IT Asset Management (ITAM), AI-driven Digital Agent, and Service Automation in a single easy-to-use software suite.\n\nSymphonyAI Summit transforms the way enterprises work by offering consumer-grade, responsive digital workflows empowering employees with an anytime, anywhere service experience. \n\nSymphonyAI Summit single service portal connects people, functions, and systems to accelerate business processes and enhance productivity. Deployable on SymphonyAI Summit cloud or customer’s Microsoft Azure instance, SymphonyAI Summit helps enterprises to dramatically reduce the cost and complexity of IT Management while improving efficiency, productivity, customizability, and control.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d3a7f57f-ed6c-4042-8087-1aec0d8155aa.png","url":"https://www.getapp.ie/software/101779/summit","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/101779/summit#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":27},"offers":{"price":"89","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"ScreenConnect","description":"ScreenConnect is a help desk solution that allows businesses to detect and resolve customer queries through remote monitoring capabilities. Agents can access clients’ devices using session codes or email invitations, prevent potential cyberthreats, and protect data via AES-256 encryption and two-factor authentication.\n \nUsing ScreenConnect's video auditing functionality, enterprises can record videos of all ongoing sessions and store them in the system for future reference. It comes with an administrative dashboard, which lets users view connection activity, session events, or recently active technicians and download generated reports in HTML, CSV, XML or JSON format. Moreover, professionals can add multiple technicians in an ongoing session to resolve customer issues through team collaboration.\n \nWith ScreenConnect's mobile application, businesses can manage virtual sessions, run commands, and communicate with customers through messaging. Operators can utilize the custom branding functionality to add brand logos and use local languages to enhance visitor engagement. It also helps managers conduct remote meetings to control desktops and highlight specific areas on the shared screen using annotation tools.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c973522e-4ba9-420c-8d20-f6f0c26f90d6.png","url":"https://www.getapp.ie/software/102389/connectwise-control","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/102389/connectwise-control#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1895},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Information Technology Service Management (ITSM) Tools","position":2,"item":"/directory/292/it-service-management-itsm/software","@type":"ListItem"},{"name":"Summit vs ScreenConnect","position":3,"item":"https://www.getapp.ie/compare/101779/102389/summit/vs/connectwise-control","@type":"ListItem"}],"@id":"https://www.getapp.ie/compare/101779/102389/summit/vs/connectwise-control#breadcrumblist"}]}
</script>
