---
description: Compare Hotjar vs Keen IO for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Hotjar vs Keen IO Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/234/survey/software) > [Hotjar \<span\>vs\</span\> Keen IO](https://www.getapp.ie/compare/101789/102503/hotjar/vs/keen-io)

# Compare Hotjar vs Keen IO

Canonical: https://www.getapp.ie/compare/101789/102503/hotjar/vs/keen-io

> Detailed comparison between Hotjar and Keen IO. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Hotjar | Keen IO |
| **Overall rating** | 4.6/5 | 3.2/5 |
| **Total Reviews** | 539 | 11 |
| **Starting Price** | US$39.00 | US$149.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation |

## Key features

### Hotjar

- API
- Access Controls/Permissions
- Conversion Rate Optimisation
- Customisable Templates
- Data Import/Export
- Data Visualisation
- Engagement Tracking
- KPI Monitoring
- Monitoring
- Real-Time Analytics
- Real-Time Data
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations
- Video Support
- Visitor Tracking
- Visual Analytics
- Visualisation

### Keen IO

- API
- Access Controls/Permissions
- Data Import/Export
- Data Visualisation
- Match & Merge
- Real-Time Analytics
- Search/Filter
- Third-Party Integrations
- Visual Analytics
- Visualisation

## Links

- [View Hotjar Profile](https://www.getapp.ie/software/101789/hotjar)
- [View Keen IO Profile](https://www.getapp.ie/software/102503/keen-io)
- [View Original Comparison](https://www.getapp.ie/compare/101789/102503/hotjar/vs/keen-io)

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