---
description: Compare Atera vs ServiceNow Problem Management for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Atera vs ServiceNow Problem Management Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [MSP Software](/directory/645/managed-service-providers-msp/software) > [Atera \<span\>vs\</span\> ServiceNow Problem Management](https://www.getapp.ie/compare/102017/2077618/atera/vs/servicenow-problem-management)

# Compare Atera vs ServiceNow Problem Management

Canonical: https://www.getapp.ie/compare/102017/2077618/atera/vs/servicenow-problem-management

> Detailed comparison between Atera and ServiceNow Problem Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Atera | ServiceNow Problem Management |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 446 | 42 |
| **Starting Price** | US$129.00 | - |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | - |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Key features

### Atera

- Asset Tracking
- Configuration Management
- Customisable Templates
- Dashboard
- Email Monitoring
- For MSPs
- Help Desk Management
- IT Reporting
- Incident Management
- Knowledge Management
- Monitoring
- Natural Language Processing
- Proposal Generation
- Real-Time Data
- Real-Time Monitoring
- Scheduling
- Service History
- Support Ticket Management
- Ticket Management
- Virtual Machine Monitoring

### ServiceNow Problem Management

- Configuration Management
- Dashboard
- IT Reporting
- Incident Management
- Knowledge Management
- Real-Time Monitoring
- Ticket Management

## Links

- [View Atera Profile](https://www.getapp.ie/software/102017/atera)
- [View ServiceNow Problem Management Profile](https://www.getapp.ie/software/2077618/servicenow-problem-management)
- [View Original Comparison](https://www.getapp.ie/compare/102017/2077618/atera/vs/servicenow-problem-management)

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