---
description: Compare OneDesk vs Planisware Enterprise for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: OneDesk vs Planisware Enterprise Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [OneDesk \<span\>vs\</span\> Planisware Enterprise](https://www.getapp.ie/compare/10202/2078212/onedesk/vs/planisware-enterprise)

# Compare OneDesk vs Planisware Enterprise

Canonical: https://www.getapp.ie/compare/10202/2078212/onedesk/vs/planisware-enterprise

> Detailed comparison between OneDesk and Planisware Enterprise. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | OneDesk | Planisware Enterprise |
| **Overall rating** | 4.3/5 | 4.2/5 |
| **Total Reviews** | 11 | 3 |
| **Starting Price** | US$11.99 | US$1.00 |
| **Free Trial** | Yes | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### OneDesk

- API
- Activity Tracking
- Agile Methodologies
- Billing & Invoicing
- CRM
- Collaboration Tools
- Commenting/Notes
- Dashboard
- Idea Management
- Milestone Tracking
- Prioritisation
- Project Management
- Project Planning
- Project Workflow
- Projections
- Real-Time Reporting
- Reporting/Analytics
- Status Tracking
- Timesheet Management
- Workflow Management

### Planisware Enterprise

- API
- Activity Tracking
- Agile Methodologies
- Billing & Invoicing
- CRM
- Collaboration Tools
- Commenting/Notes
- Dashboard
- Idea Management
- Milestone Tracking
- Prioritisation
- Project Management
- Project Planning
- Project Workflow
- Projections
- Real-Time Reporting
- Reporting/Analytics
- Status Tracking
- Timesheet Management
- Workflow Management

## Links

- [View OneDesk Profile](https://www.getapp.ie/software/10202/onedesk)
- [View Planisware Enterprise Profile](https://www.getapp.ie/software/2078212/planisware-enterprise)
- [View Original Comparison](https://www.getapp.ie/compare/10202/2078212/onedesk/vs/planisware-enterprise)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"OneDesk vs Planisware Enterprise Comparison | GetApp Ireland 2026","description":"Compare OneDesk vs Planisware Enterprise for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.ie/compare/10202/2078212/onedesk/vs/planisware-enterprise","about":[{"@id":"https://www.getapp.ie/software/10202/onedesk#software"},{"@id":"https://www.getapp.ie/software/2078212/planisware-enterprise#software"}],"breadcrumb":{"@id":"https://www.getapp.ie/compare/10202/2078212/onedesk/vs/planisware-enterprise#breadcrumblist"},"@id":"https://www.getapp.ie/compare/10202/2078212/onedesk/vs/planisware-enterprise#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.getapp.ie/#organization"}},{"name":"OneDesk","description":"OneDesk is enterprise-class software that combines project management and helpdesk in a single app. Aimed at small and medium-sized businesses (SMBs), OneDesk provides an easy-to-use, yet feature-rich software solution that can manage both ticketing and task workflows in one place. \n\nWith OneDesk's cloud platform, there's no need to purchase, integrate and switch between several different environments to get your work done. You and your team can enable a variety of efficient workflows for tickets and tasks that would not be possible with standalone solutions.\n\nHelpdesk features include: ticketing, email workflow, live chat, client portal, knowledge-base, self-service portal, customizable ticket forms, SLAs and more. With OneDesk, you can automate much of your workflow including automatic triage, grooming, replies, notifications, assignments and more.\n\nProject management features include: view for both traditional and agile methods, gantt charts, status boards, timesheets, task timers, reporting, real-time chat and collaboration and much more.\n\nAt OneDesk all our features are included in all our plans, making our pricing clear, simple and fair.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/398a56a6-7f6d-4310-9372-7e5ebca78552.png","url":"https://www.getapp.ie/software/10202/onedesk","@id":"https://www.getapp.ie/software/10202/onedesk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":11},"offers":{"price":"11.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"name":"Planisware Enterprise","description":"Planisware Enterprise is a cloud-based project portfolio management solution that offers portfolio and project delivery capabilities to capture the business strategy, align portfolio, execute projects, and optimize coordination between teams. Key features include artificial intelligence AI), third-party integrations and APIs, product roadmapping, resource optimization, strategic planning, and work management. \n\nPlanisware Enterprise conducts analysis for data-driven decision making and forecasting. The tool addresses a wide range of business needs, including IT project portfolios, product development and innovation, project controls and engineering, and revenue-generating projects.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/35e5f189-ea2c-4181-9197-367891c66e17.png","url":"https://www.getapp.ie/software/2078212/planisware-enterprise","@id":"https://www.getapp.ie/software/2078212/planisware-enterprise#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":3},"offers":{"price":"1","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.ie/compare/10202/2078212/onedesk/vs/planisware-enterprise#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Help Desk Software","position":2,"item":"/directory/287/help-desk-ticketing/software","@type":"ListItem"},{"name":"OneDesk vs Planisware Enterprise","position":3,"item":"https://www.getapp.ie/compare/10202/2078212/onedesk/vs/planisware-enterprise","@type":"ListItem"}]}]}
</script>
