---
description: Compare OneDesk vs monday.com for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: OneDesk vs monday.com Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [OneDesk \<span\>vs\</span\> monday.com](https://www.getapp.ie/compare/10202/91734/onedesk/vs/monday-com)

# Compare OneDesk vs monday.com

Canonical: https://www.getapp.ie/compare/10202/91734/onedesk/vs/monday-com

> Detailed comparison between OneDesk and monday.com. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | OneDesk | monday.com |
| **Overall rating** | 4.3/5 | 4.6/5 |
| **Total Reviews** | 11 | 5726 |
| **Starting Price** | US$11.99 | US$9.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### OneDesk

- API
- Activity Tracking
- Budget Management
- CRM
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Idea Management
- Milestone Tracking
- Multi-Channel Communication
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Workflow
- Recurring Tasks
- Status Tracking
- Surveys & Feedback
- Timesheet Management

### monday.com

- API
- Activity Tracking
- Budget Management
- CRM
- Customer Database
- Customisable Branding
- Customisable Templates
- Dashboard
- Email Management
- Idea Management
- Milestone Tracking
- Multi-Channel Communication
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Workflow
- Recurring Tasks
- Status Tracking
- Surveys & Feedback
- Timesheet Management

## Links

- [View OneDesk Profile](https://www.getapp.ie/software/10202/onedesk)
- [View monday.com Profile](https://www.getapp.ie/software/91734/monday-com)
- [View Original Comparison](https://www.getapp.ie/compare/10202/91734/onedesk/vs/monday-com)

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