---
description: Compare Agile CRM vs UVdesk for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Agile CRM vs UVdesk Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems](/directory/3479/it-ticketing-systems/software) > [Agile CRM \<span\>vs\</span\> UVdesk](https://www.getapp.ie/compare/102073/108201/agile-crm/vs/uvdesk)

# Compare Agile CRM vs UVdesk

Canonical: https://www.getapp.ie/compare/102073/108201/agile-crm/vs/uvdesk

> Detailed comparison between Agile CRM and UVdesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Agile CRM | UVdesk |
| **Overall rating** | 4.1/5 | 4.4/5 |
| **Total Reviews** | 524 | 24 |
| **Starting Price** | US$8.99 | US$11.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Agile CRM

- API
- Activity Dashboard
- Alerts/Escalation
- Automated Routing
- Computer Telephony Integration
- Customisable Branding
- Data Import/Export
- Email Monitoring
- Email Templates
- Knowledge Base Management
- Macros/Templated Responses
- Multi-Channel Communication
- Real-Time Chat
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Social Media Integration
- Third-Party Integrations
- Ticket Management
- Workflow Management

### UVdesk

- API
- Activity Dashboard
- Alerts/Escalation
- Automated Routing
- Customisable Branding
- Data Import/Export
- Email Templates
- Knowledge Base Management
- Macros/Templated Responses
- Multi-Channel Communication
- Real-Time Chat
- Reporting/Analytics
- Self Service Portal
- Service Level Agreement (SLA) Management
- Social Media Integration
- Third-Party Integrations
- Ticket Management
- Workflow Management

## Links

- [View Agile CRM Profile](https://www.getapp.ie/software/102073/agile-crm)
- [View UVdesk Profile](https://www.getapp.ie/software/108201/uvdesk)
- [View Original Comparison](https://www.getapp.ie/compare/102073/108201/agile-crm/vs/uvdesk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Agile CRM vs UVdesk Comparison | GetApp Ireland 2026","description":"Compare Agile CRM vs UVdesk for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.ie/compare/102073/108201/agile-crm/vs/uvdesk","about":[{"@id":"https://www.getapp.ie/software/102073/agile-crm#software"},{"@id":"https://www.getapp.ie/software/108201/uvdesk#software"}],"breadcrumb":{"@id":"https://www.getapp.ie/compare/102073/108201/agile-crm/vs/uvdesk#breadcrumblist"},"@id":"https://www.getapp.ie/compare/102073/108201/agile-crm/vs/uvdesk#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ie/#website"},"publisher":{"@id":"https://www.getapp.ie/#organization"},"inLanguage":"en-IE"},{"name":"Agile CRM","description":"Agile CRM is an all-in-one platform with dedicated sales, marketing and service features. \n\nAll-in-one: automates sales, marketing, and service into a single, unified platform to avoid data leaks and enable consistent messaging.\nAffordable: Modern features and integrations, easy implementation, and great support at an affordable price for small and growing businesses.\nCloud-based SaaS service that is mobile-ready, fast, and simple to use.\n\nAgile delivers a turnkey, easy-to-use solution to overcome the inefficiencies and technical challenges in seamlessly integrating sales, marketing, and service efforts, and includes integrations with over 60 leading third-party applications.\nAgile CRM centralizes real-time customer data, making it readily accessible and actionable across all teams. \nFull telephony integration alongside marketing support for sending email newsletters, social campaigns and SMS texts. Agile CRM automates web engagement with customer-conscious messages, popups, offers, surveys and signup forms.\n\nAgile CRM has rich analytics and reporting features for monitoring business performance.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0ee379d5-94f9-4dd7-a56e-9ceabf50aea9.png","url":"https://www.getapp.ie/software/102073/agile-crm","@id":"https://www.getapp.ie/software/102073/agile-crm#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":524},"offers":{"price":"8.99","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"UVdesk","description":"UVdesk Helpdesk is a customer support tool for all types of businesses that helps provide effective support to customers. The platform automatically converts emails into tickets, allowing support agents to receive them and respond in a timely manner. \n\nUVdesk enables users to prepare a FAQ page for customers from the UVdesk Panel, as well as view ratings and progress reports on all support agents. Organizations can also customize the colors and layout of the Helpdesk system as desired.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d20cd01c-5b7a-4f56-b4df-b8fe78276648.png","url":"https://www.getapp.ie/software/108201/uvdesk","@id":"https://www.getapp.ie/software/108201/uvdesk#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":24},"offers":{"price":"11","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@id":"https://www.getapp.ie/compare/102073/108201/agile-crm/vs/uvdesk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Ticketing Systems","position":2,"item":"/directory/3479/it-ticketing-systems/software","@type":"ListItem"},{"name":"Agile CRM vs UVdesk","position":3,"item":"https://www.getapp.ie/compare/102073/108201/agile-crm/vs/uvdesk","@type":"ListItem"}]}]}
</script>