---
description: Compare Freshdesk vs Akeneo Product Cloud for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshdesk vs Akeneo Product Cloud Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Freshdesk \<span\>vs\</span\> Akeneo Product Cloud](https://www.getapp.ie/compare/10317/112483/freshdesk/vs/akeneo-pim)

# Compare Freshdesk vs Akeneo Product Cloud

Canonical: https://www.getapp.ie/compare/10317/112483/freshdesk/vs/akeneo-pim

> Detailed comparison between Freshdesk and Akeneo Product Cloud. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshdesk | Akeneo Product Cloud |
| **Overall rating** | 4.5/5 | 4.8/5 |
| **Total Reviews** | 3434 | 40 |
| **Starting Price** | US$19.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Freshdesk

- API
- Access Controls/Permissions
- Activity Dashboard
- Catalog Management
- Collaboration Tools
- Content Creation
- Content Management
- Customisable Branding
- Data Import/Export
- Mobile App
- Multi-Channel Management
- Multi-Language
- Reporting/Analytics
- Rules-Based Workflow
- Search/Filter
- Tagging
- Templates
- Third-Party Integrations
- Workflow Management

### Akeneo Product Cloud

- API
- Access Controls/Permissions
- Activity Dashboard
- Catalog Management
- Collaboration Tools
- Content Creation
- Content Management
- Customisable Branding
- Data Import/Export
- Mobile App
- Multi-Channel Management
- Multi-Language
- Pricing Management
- Reporting/Analytics
- Rules-Based Workflow
- Search/Filter
- Tagging
- Templates
- Third-Party Integrations
- Workflow Management

## Links

- [View Freshdesk Profile](https://www.getapp.ie/software/10317/freshdesk)
- [View Akeneo Product Cloud Profile](https://www.getapp.ie/software/112483/akeneo-pim)
- [View Original Comparison](https://www.getapp.ie/compare/10317/112483/freshdesk/vs/akeneo-pim)

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