---
description: Compare Freshdesk vs Ringover for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshdesk vs Ringover Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [Freshdesk \<span\>vs\</span\> Ringover](https://www.getapp.ie/compare/10317/117547/freshdesk/vs/ringover)

# Compare Freshdesk vs Ringover

Canonical: https://www.getapp.ie/compare/10317/117547/freshdesk/vs/ringover

> Detailed comparison between Freshdesk and Ringover. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshdesk | Ringover |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 3435 | 872 |
| **Starting Price** | US$19.00 | US$29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Freshdesk

- API
- Access Controls/Permissions
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Customer History
- Dashboard
- Live Chat
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Reporting/Analytics
- Screen Sharing
- Single Sign On
- Social Media Integration

### Ringover

- API
- Access Controls/Permissions
- Activity Tracking
- Archiving & Retention
- Automatic Call Distribution
- CRM
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Computer Telephony Integration
- Customer History
- Dashboard
- Live Chat
- Monitoring
- Multi-Channel Communication
- On-Demand Recording
- Reporting/Analytics
- Screen Sharing
- Single Sign On
- Social Media Integration

## Links

- [View Freshdesk Profile](https://www.getapp.ie/software/10317/freshdesk)
- [View Ringover Profile](https://www.getapp.ie/software/117547/ringover)
- [View Original Comparison](https://www.getapp.ie/compare/10317/117547/freshdesk/vs/ringover)

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