---
description: Compare LiveAgent vs iorad for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveAgent vs iorad Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [LiveAgent \<span\>vs\</span\> iorad](https://www.getapp.ie/compare/91301/103357/liveagent/vs/iorad)

# Compare LiveAgent vs iorad

Canonical: https://www.getapp.ie/compare/91301/103357/liveagent/vs/iorad

> Detailed comparison between LiveAgent and iorad. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | LiveAgent | iorad |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1753 | 59 |
| **Starting Price** | US$15.00 | US$200.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveAgent

- Access Controls/Permissions
- Call Tracking
- Catalog Management
- Collaboration Tools
- Computer Telephony Integration
- Content Management
- Customisable Branding
- Customizable Fields
- Data Import/Export
- Email Monitoring
- Engagement Tracking
- Full Text Search
- Knowledge Base Management
- Multi-Language
- Natural Language Processing
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Text Editing
- Widgets

### iorad

- Access Controls/Permissions
- Catalog Management
- Collaboration Tools
- Content Management
- Customisable Branding
- Customizable Fields
- Data Import/Export
- Engagement Tracking
- Full Text Search
- Knowledge Base Management
- Multi-Language
- Reporting & Statistics
- Reporting/Analytics
- Self Service Portal
- Text Editing
- Widgets

## Links

- [View LiveAgent Profile](https://www.getapp.ie/software/91301/liveagent)
- [View iorad Profile](https://www.getapp.ie/software/103357/iorad)
- [View Original Comparison](https://www.getapp.ie/compare/91301/103357/liveagent/vs/iorad)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"LiveAgent vs iorad Comparison | GetApp Ireland 2026","description":"Compare LiveAgent vs iorad for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.ie/compare/91301/103357/liveagent/vs/iorad","about":[{"@id":"https://www.getapp.ie/software/91301/liveagent#software"},{"@id":"https://www.getapp.ie/software/103357/iorad#software"}],"breadcrumb":{"@id":"https://www.getapp.ie/compare/91301/103357/liveagent/vs/iorad#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ie/compare/91301/103357/liveagent/vs/iorad#webpage","isPartOf":{"@id":"https://www.getapp.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.getapp.ie/#organization"}},{"name":"LiveAgent","description":"LiveAgent is a multichannel help desk solution with advanced AI features, live chat, ticketing, and call center capabilities. Streamline all business communication channels and manage customer interactions from a single shared team inbox. It offers 200+ native integrations including all popular social media, a customizable chat widget, chat routing, chat history, canned responses, reliable ticketing, and more advanced features.\n\nStart with a 1-month free trial, no credit credit card needed.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/1602d434-8593-4950-8460-422319cee65d.png","url":"https://www.getapp.ie/software/91301/liveagent","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/91301/liveagent#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":1753},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"iorad","description":"iorad provides a simple solution for creating guided step-by-step tutorials, instructions and knowledge base articles for any desktop or web application. Users can train employees on how to use the apps that power their organization or provide customers with guided tutorials on using a product, without ever having to manually take a screenshot.  \n\niorad captures everything the user does inside the capture frame and automatically breaks it down into step-by-step instructions. It knows where the actions took place, highlights them, and creates editable text instructions based on what the user clicked on. All text can be translated instantly with Google Translate by selecting a language from the list within the platform.  \n\nThe live preview mode shows creators exactly what users will see and experience during the tutorial. iorad accommodates different learning styles by including methods such as simple to follow outlined steps, a hard copy printout, and the interactive ‘try steps’ mode which allows users to click-along and practice while following the directions. There is also a mobile version for users who are on-the-go and tutorial creators can preview how they will appear on a mobile screen. \n\nTutorials can be converted into a .pdf file for those who want to have the instructions printed on paper. All tutorials are automatically stored onto the iorad cloud, so users can copy and share the link or embed it on a website directly, with no uploading involved. Make a youtube video or link the tutorial to an integrated customer support platform such as Zendesk, Freshdesk, or Atlassian.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5bb27722-4935-4e46-9cf9-6888dfae53b8.png","url":"https://www.getapp.ie/software/103357/iorad","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/103357/iorad#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":59},"offers":{"price":"200","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"LiveAgent vs iorad","position":3,"item":"https://www.getapp.ie/compare/91301/103357/liveagent/vs/iorad","@type":"ListItem"}],"@id":"https://www.getapp.ie/compare/91301/103357/liveagent/vs/iorad#breadcrumblist"}]}
</script>
