---
description: Compare Pivotal Tracker vs JIRA Service Management for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Pivotal Tracker vs JIRA Service Management Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Collaboration Software](/directory/335/web-collaboration/software) > [Pivotal Tracker \<span\>vs\</span\> JIRA Service Management](https://www.getapp.ie/compare/10386/91811/pivotal-tracker/vs/jira-service-management)

# Compare Pivotal Tracker vs JIRA Service Management

Canonical: https://www.getapp.ie/compare/10386/91811/pivotal-tracker/vs/jira-service-management

> Detailed comparison between Pivotal Tracker and JIRA Service Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Pivotal Tracker | JIRA Service Management |
| **Overall rating** | 4.3/5 | 4.5/5 |
| **Total Reviews** | 149 | 770 |
| **Starting Price** | US$1.00 | US$20.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### Pivotal Tracker

- API
- Agile Methodologies
- Alerts/Notifications
- Backlog Management
- Collaboration Tools
- For IT Project Management
- Issue Management
- Prioritisation
- Project Management
- Project Tracking
- Projections
- Reporting & Statistics
- Status Tracking
- Task Management
- Task Tagging
- Workflow Management

### JIRA Service Management

- API
- Agile Methodologies
- Alerts/Notifications
- Asset Tracking
- Backlog Management
- Collaboration Tools
- Customer Complaint Tracking
- Customisable Templates
- For IT Project Management
- Issue Management
- Issue Scheduling
- Prioritisation
- Project Management
- Project Tracking
- Projections
- Reporting & Statistics
- Status Tracking
- Task Management
- Workflow Management

## Links

- [View Pivotal Tracker Profile](https://www.getapp.ie/software/10386/pivotal-tracker)
- [View JIRA Service Management Profile](https://www.getapp.ie/software/91811/jira-service-management)
- [View Original Comparison](https://www.getapp.ie/compare/10386/91811/pivotal-tracker/vs/jira-service-management)

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