---
description: Compare Positive User vs Giosg for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Positive User vs Giosg Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [Positive User \<span\>vs\</span\> Giosg](https://www.getapp.ie/compare/104019/105885/user/vs/giosg-live-chat)

# Compare Positive User vs Giosg

Canonical: https://www.getapp.ie/compare/104019/105885/user/vs/giosg-live-chat

> Detailed comparison between Positive User and Giosg. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Positive User | Giosg |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 36 | 45 |
| **Starting Price** | - | €199.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Positive User

- API
- Activity Tracking
- Canned Responses
- Chat/Messaging
- Configurable Workflow
- Customer Service Analytics
- Customisable Branding
- Customisable Templates
- Lead Capture
- Lead Qualification
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Surveys & Feedback
- Transfers/Routing
- Website Integration

### Giosg

- API
- Activity Tracking
- Canned Responses
- Chat/Messaging
- Configurable Workflow
- Customer Service Analytics
- Customisable Branding
- Customisable Templates
- Lead Capture
- Lead Qualification
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Surveys & Feedback
- Transfers/Routing
- Website Integration

## Links

- [View Positive User Profile](https://www.getapp.ie/software/104019/user)
- [View Giosg Profile](https://www.getapp.ie/software/105885/giosg-live-chat)
- [View Original Comparison](https://www.getapp.ie/compare/104019/105885/user/vs/giosg-live-chat)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Positive User vs Giosg Comparison | GetApp Ireland 2026","description":"Compare Positive User vs Giosg for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.ie/compare/104019/105885/user/vs/giosg-live-chat","about":[{"@id":"https://www.getapp.ie/software/104019/user#software"},{"@id":"https://www.getapp.ie/software/105885/giosg-live-chat#software"}],"breadcrumb":{"@id":"https://www.getapp.ie/compare/104019/105885/user/vs/giosg-live-chat#breadcrumblist"},"@id":"https://www.getapp.ie/compare/104019/105885/user/vs/giosg-live-chat#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.getapp.ie/#website"}},{"name":"Positive User","description":"Positive User is the customer engagement platform within Positive’s digital marketing ecosystem, designed to bridge the gap between tools that are too limited for growing businesses and platforms that are overly complex and expensive. It brings together email, SMS, WhatsApp, web push, in-app messaging, chat, landing pages, CRM, and marketing automation in one intuitive platform, eliminating the need for multiple vendors and disconnected systems. Marketing, sales, and customer service teams across Europe use Positive User to manage the entire customer journey,from acquisition to loyalty,without technical barriers. Built with simplicity and scalability in mind, it combines drag-and-drop tools, ready-made automation scenarios, advanced workflows, behavioral segmentation, and AI-powered insights. Built and hosted entirely in Europe, Positive User provides secure, compliant infrastructure backed by local teams, multilingual support, and strategic expertise.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/6fa30b1a-a908-434a-9383-dd9c9717444c.png","url":"https://www.getapp.ie/software/104019/user","@id":"https://www.getapp.ie/software/104019/user#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":36,"ratingValue":4.6},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Giosg","description":"Giosg is a Sales Acceleration Platform trusted by over 1200 companies worldwide.\n\nSuccessfully increase conversions and speed up your lead to deal process by engaging directly with your most valuable leads online at the right time with our conversational marketing, sales and support solutions.\n\nYou might know us best from our chat solution. Giosg Live Chat offers market leading capabilities to serve your customers in a most efficient way. Take benefit from our intelligent features to increase your sales and engage with your customers. Expand your reach, improve efficiency and make your interactions meaningful for each visitor. Enjoy having these in one easy-to-use platform with a simple swimlane-view.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4909e0aa-a0cb-4ae8-8016-cf0b8c137dac.png","url":"https://www.getapp.ie/software/105885/giosg-live-chat","@id":"https://www.getapp.ie/software/105885/giosg-live-chat#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":45,"ratingValue":4.5},"offers":{"price":"199","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.ie/compare/104019/105885/user/vs/giosg-live-chat#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/650/customer-engagement/software","@type":"ListItem"},{"name":"Positive User vs Giosg","position":3,"item":"https://www.getapp.ie/compare/104019/105885/user/vs/giosg-live-chat","@type":"ListItem"}]}]}
</script>