---
description: Compare User.com vs Giosg for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: User.com vs Giosg Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/650/customer-engagement/software) > [User.com \<span\>vs\</span\> Giosg](https://www.getapp.ie/compare/104019/105885/user/vs/giosg-live-chat)

# Compare User.com vs Giosg

Canonical: https://www.getapp.ie/compare/104019/105885/user/vs/giosg-live-chat

> Detailed comparison between User.com and Giosg. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | User.com | Giosg |
| **Overall rating** | 4.6/5 | 4.5/5 |
| **Total Reviews** | 36 | 45 |
| **Starting Price** | - | €199.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### User.com

- API
- Activity Tracking
- Canned Responses
- Chat/Messaging
- Configurable Workflow
- Customer Service Analytics
- Customisable Branding
- Customisable Templates
- Lead Capture
- Lead Qualification
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Surveys & Feedback
- Transfers/Routing
- Website Integration

### Giosg

- API
- Activity Tracking
- Canned Responses
- Chat/Messaging
- Configurable Workflow
- Customer Service Analytics
- Customisable Branding
- Customisable Templates
- Lead Capture
- Lead Qualification
- Live Chat
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Social Media Integration
- Surveys & Feedback
- Transfers/Routing
- Website Integration

## Links

- [View User.com Profile](https://www.getapp.ie/software/104019/user)
- [View Giosg Profile](https://www.getapp.ie/software/105885/giosg-live-chat)
- [View Original Comparison](https://www.getapp.ie/compare/104019/105885/user/vs/giosg-live-chat)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"User.com vs Giosg Comparison | GetApp Ireland 2026","description":"Compare User.com vs Giosg for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.ie/compare/104019/105885/user/vs/giosg-live-chat","about":[{"@id":"https://www.getapp.ie/software/104019/user#software"},{"@id":"https://www.getapp.ie/software/105885/giosg-live-chat#software"}],"breadcrumb":{"@id":"https://www.getapp.ie/compare/104019/105885/user/vs/giosg-live-chat#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ie/compare/104019/105885/user/vs/giosg-live-chat#webpage","publisher":{"@id":"https://www.getapp.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.getapp.ie/#website"}},{"name":"User.com","description":"The platform has been designed to deliver modern and user-friendly solutions for business - it’s one interface for the entire company. Marketing, sales and customer service teams from around the world use this software to:\n\n- gain insights about website visitors,  \n- generate more leads,\n- increase sales,\n- and streamline internal processes.\n\nInterested in Marketing Automation? Get a free trial. No cc required: https://bit.ly/User-Marketing-Automation","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c46eda7a-1b0a-4dfe-a35a-9f93dc160b40.png","url":"https://www.getapp.ie/software/104019/user","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/104019/user#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":36,"ratingValue":4.6},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Giosg","description":"Giosg is a Sales Acceleration Platform trusted by over 1200 companies worldwide.\n\nSuccessfully increase conversions and speed up your lead to deal process by engaging directly with your most valuable leads online at the right time with our conversational marketing, sales and support solutions.\n\nYou might know us best from our chat solution. Giosg Live Chat offers market leading capabilities to serve your customers in a most efficient way. Take benefit from our intelligent features to increase your sales and engage with your customers. Expand your reach, improve efficiency and make your interactions meaningful for each visitor. Enjoy having these in one easy-to-use platform with a simple swimlane-view.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4909e0aa-a0cb-4ae8-8016-cf0b8c137dac.png","url":"https://www.getapp.ie/software/105885/giosg-live-chat","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/105885/giosg-live-chat#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":45,"ratingValue":4.5},"offers":{"price":"199","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Customer Engagement Software","position":2,"item":"/directory/650/customer-engagement/software","@type":"ListItem"},{"name":"User.com vs Giosg","position":3,"item":"https://www.getapp.ie/compare/104019/105885/user/vs/giosg-live-chat","@type":"ListItem"}],"@id":"https://www.getapp.ie/compare/104019/105885/user/vs/giosg-live-chat#breadcrumblist"}]}
</script>