---
description: Compare JivoChat vs Superchat for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: JivoChat vs Superchat Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [JivoChat \<span\>vs\</span\> Superchat](https://www.getapp.ie/compare/104113/2058817/jivochat/vs/superchat)

# Compare JivoChat vs Superchat

Canonical: https://www.getapp.ie/compare/104113/2058817/jivochat/vs/superchat

> Detailed comparison between JivoChat and Superchat. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | JivoChat | Superchat |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 105 | 282 |
| **Starting Price** | US$19.00 | €79.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### JivoChat

- API
- Autoresponders
- CRM
- Chat/Messaging
- Collaboration Tools
- Customer Database
- Customer History
- Customisable Branding
- Email Management
- Feedback Management
- File Sharing
- Inbox Management
- Interactive Content
- Multi-Channel Communication
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Search/Filter
- Workflow Management

### Superchat

- API
- Autoresponders
- CRM
- Chat/Messaging
- Collaboration Tools
- Customer Database
- Customer History
- Customisable Branding
- Email Management
- Feedback Management
- File Sharing
- Inbox Management
- Interactive Content
- Multi-Channel Communication
- Reminders
- Reporting & Statistics
- Reporting/Analytics
- SMS Messaging
- Search/Filter
- Workflow Management

## Links

- [View JivoChat Profile](https://www.getapp.ie/software/104113/jivochat)
- [View Superchat Profile](https://www.getapp.ie/software/2058817/superchat)
- [View Original Comparison](https://www.getapp.ie/compare/104113/2058817/jivochat/vs/superchat)

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