---
description: Compare DialedIn CCaaS vs Dialer360 for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: DialedIn CCaaS vs Dialer360 Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [DialedIn CCaaS \<span\>vs\</span\> Dialer360](https://www.getapp.ie/compare/104279/114323/chasedata/vs/dialer360)

# Compare DialedIn CCaaS vs Dialer360

Canonical: https://www.getapp.ie/compare/104279/114323/chasedata/vs/dialer360

> Detailed comparison between DialedIn CCaaS and Dialer360. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | DialedIn CCaaS | Dialer360 |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 330 | 27 |
| **Starting Price** | US$25.00 | US$25.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### DialedIn CCaaS

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Logging
- Call Recording
- Call Scripting
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Computer Telephony Integration
- Inbound Call Centre
- Manual Dialer
- Outbound Call Centre
- Predictive Dialer
- Progressive Dialer
- Real-Time Reporting

### Dialer360

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Centre Management
- Call Logging
- Call Recording
- Call Scripting
- Call Transfer
- Callback Scheduling
- Caller ID
- Campaign Management
- Chat/Messaging
- Computer Telephony Integration
- Inbound Call Centre
- Manual Dialer
- Outbound Call Centre
- Predictive Dialer
- Progressive Dialer
- Real-Time Reporting

## Links

- [View DialedIn CCaaS Profile](https://www.getapp.ie/software/104279/chasedata)
- [View Dialer360 Profile](https://www.getapp.ie/software/114323/dialer360)
- [View Original Comparison](https://www.getapp.ie/compare/104279/114323/chasedata/vs/dialer360)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"DialedIn CCaaS vs Dialer360 Comparison | GetApp Ireland 2026","description":"Compare DialedIn CCaaS vs Dialer360 for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.ie/compare/104279/114323/chasedata/vs/dialer360","about":[{"@id":"https://www.getapp.ie/software/104279/chasedata#software"},{"@id":"https://www.getapp.ie/software/114323/dialer360#software"}],"breadcrumb":{"@id":"https://www.getapp.ie/compare/104279/114323/chasedata/vs/dialer360#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ie/compare/104279/114323/chasedata/vs/dialer360#webpage","publisher":{"@id":"https://www.getapp.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.getapp.ie/#website"}},{"name":"DialedIn CCaaS","description":"DialedIn is a cloud-based CCaaS platform engineered to optimize outbound, inbound, and blended call center activities across various industries. The platform is a comprehensive, adaptable solution that grows with the business and keeps it competitive.Designed for any team with at least five seats, it provides advanced options including auto, predictive, preview, and progressive dialing to ensure every call is managed efficiently.\n\nDialedIn CCaaS offers a suite of key features designed to enhance efficiency and user experience. Rapid Deployment allows users to get up and running in minutes, not days, ensuring minimal downtime. The User-Friendly Interface requires minimal training, enabling teams to focus their time and energy on delivering top-tier service. Smart Call Routing uses customizable rules to direct calls based on language, skill set, and other factors, enhancing both customer and agent experiences. No-Code Integrations make it easy for users to connect with leading CRMs and APIs, eliminating complex coding and streamlining workflows.\n\nDialedIn CCaaS provides Real-Time Analytics with customizable dashboards and reporting tools that offer instant insights to optimize performance on the go. Security &amp; Compliance are prioritized with robust security settings that ensure data integrity and compliance, and digital call records are stored securely for up to 90 days. Scalability is a key feature, as the solution also scales from small businesses to large enterprises, whether deployed on-site or in the cloud.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/7a3b11de-235c-4635-8ffa-9c76ce345c6c.png","url":"https://www.getapp.ie/software/104279/chasedata","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/104279/chasedata#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":330,"ratingValue":4.8},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Windows"},{"name":"Dialer360","description":"Dialer360 is a cloud-based call center solution which provides inbound, outbound, and blended call centers with a predictive dialer with built-in avatar, CRM and webphone, voice and SMS broadcasting, internal chat, and VOIP (Voice over Internet Protocol). Dialer360 gives users voice recordings with clear accents for an enhanced customer experience. Dialer360’s admin and agent web pages are available in multiple languages including English, Spanish, Greek, German, Italian, French, and more. \n\nDialer360 helps agents manage customer calls with a range of features including call transferring, auto-dial campaigns, IVR (interactive voice response), local caller ID, callback scheduling, 3rd party conferencing and script display. The auto-dial campaign feature helps agents work efficiently by dialling campaign numbers automatically and only connecting agents to live calls. Dialer360 records all call information, giving users access to a complete log of call details, including total call duration. DNC (do not call) activation filters out any numbers which should not be contacted automatically.\n\nOther Dialer360 features include a time clock app, custom web page, broadcasting with pre-recorded messages and drop call to voicemail. Dialer360 enables users to send voicemails to drop callers, queues and extensions per campaign, if no agent is available. ACD queues serve to enhance the agent workflow by distributing calls to different agents automatically based on the agent’s call load. Dialer360 also includes queue prioritization, real time reports, an agent status bar, and more. Real-time reports give users actionable insight into agent performance, while the agent status bar gives all agents visibility into the status of other agents from a central location.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/03288267-8548-4daf-806a-9752167d73c3.png","url":"https://www.getapp.ie/software/114323/dialer360","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/114323/dialer360#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":27,"ratingValue":4.7},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/275/call-center/software","@type":"ListItem"},{"name":"DialedIn CCaaS vs Dialer360","position":3,"item":"https://www.getapp.ie/compare/104279/114323/chasedata/vs/dialer360","@type":"ListItem"}],"@id":"https://www.getapp.ie/compare/104279/114323/chasedata/vs/dialer360#breadcrumblist"}]}
</script>
