---
description: Compare ServiceTitan vs ServiceNow Field Service Management for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ServiceTitan vs ServiceNow Field Service Management Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/255/field-service-management/software) > [ServiceTitan \<span\>vs\</span\> ServiceNow Field Service Management](https://www.getapp.ie/compare/104311/2058056/servicetitan/vs/servicenow-field-service-management)

# Compare ServiceTitan vs ServiceNow Field Service Management

Canonical: https://www.getapp.ie/compare/104311/2058056/servicetitan/vs/servicenow-field-service-management

> Detailed comparison between ServiceTitan and ServiceNow Field Service Management. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ServiceTitan | ServiceNow Field Service Management |
| **Overall rating** | 4.3/5 | 4.2/5 |
| **Total Reviews** | 325 | 6 |
| **Starting Price** | - | US$100.00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### ServiceTitan

- Automated Scheduling
- Availability Management
- CRM
- Calendar Management
- Contact Database
- Contract/License Management
- Customisable Forms
- Dispatch Management
- Electronic Signature
- GPS
- Inventory Management
- Mobile Access
- Multi-Location
- Online Time Clock
- Real-time Scheduling
- Reporting & Statistics
- Routing
- Scheduling
- Service History
- Work Order Management

### ServiceNow Field Service Management

- Automated Scheduling
- Availability Management
- CRM
- Calendar Management
- Contact Database
- Contract/License Management
- Customisable Forms
- Dispatch Management
- Electronic Signature
- GPS
- Inventory Management
- Mobile Access
- Multi-Location
- Online Time Clock
- Real-time Scheduling
- Reporting & Statistics
- Routing
- Scheduling
- Service History
- Work Order Management

## Links

- [View ServiceTitan Profile](https://www.getapp.ie/software/104311/servicetitan)
- [View ServiceNow Field Service Management Profile](https://www.getapp.ie/software/2058056/servicenow-field-service-management)
- [View Original Comparison](https://www.getapp.ie/compare/104311/2058056/servicetitan/vs/servicenow-field-service-management)

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