---
description: Compare HaloPSA vs Focus Contact Center for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HaloPSA vs Focus Contact Center Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/287/help-desk-ticketing/software) > [HaloPSA \<span\>vs\</span\> Focus Contact Center](https://www.getapp.ie/compare/104817/105495/nethelpdesk/vs/focus-contact-center)

# Compare HaloPSA vs Focus Contact Center

Canonical: https://www.getapp.ie/compare/104817/105495/nethelpdesk/vs/focus-contact-center

> Detailed comparison between HaloPSA and Focus Contact Center. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | HaloPSA | Focus Contact Center |
| **Overall rating** | 4.9/5 | 5.0/5 |
| **Total Reviews** | 36 | 4 |
| **Starting Price** | US$119.00 | US$15.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### HaloPSA

- API
- Alerts/Escalation
- CRM
- Call Centre Management
- Chat/Messaging
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dashboard
- Email Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Prioritisation
- Queue Management
- Reporting & Statistics
- Reporting/Analytics

### Focus Contact Center

- API
- Alerts/Escalation
- CRM
- Call Centre Management
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Customisable Reports
- Customisable Templates
- Customizable Fields
- Dashboard
- Email Management
- FCC Compliance
- Live Chat
- Monitoring
- Multi-Channel Communication
- Prioritisation
- Queue Management
- Reporting & Statistics
- Reporting/Analytics

## Links

- [View HaloPSA Profile](https://www.getapp.ie/software/104817/nethelpdesk)
- [View Focus Contact Center Profile](https://www.getapp.ie/software/105495/focus-contact-center)
- [View Original Comparison](https://www.getapp.ie/compare/104817/105495/nethelpdesk/vs/focus-contact-center)

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