---
description: Compare CallTools vs XCALLY for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CallTools vs XCALLY Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [VoIP Software](/directory/107/voip/software) > [CallTools \<span\>vs\</span\> XCALLY](https://www.getapp.ie/compare/105001/112271/call-center-software/vs/xcally)

# Compare CallTools vs XCALLY

Canonical: https://www.getapp.ie/compare/105001/112271/call-center-software/vs/xcally

> Detailed comparison between CallTools and XCALLY. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | CallTools | XCALLY |
| **Overall rating** | 4.8/5 | 4.8/5 |
| **Total Reviews** | 156 | 130 |
| **Starting Price** | - | €29.00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### CallTools

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Inbound Call Centre
- List Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Preview Dialer
- Progressive Dialer
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting

### XCALLY

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Scripting
- Call Tracking
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Inbound Call Centre
- List Management
- Live Chat
- Monitoring
- Multi-Channel Communication
- Performance Management
- Preview Dialer
- Progressive Dialer
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting

## Links

- [View CallTools Profile](https://www.getapp.ie/software/105001/call-center-software)
- [View XCALLY Profile](https://www.getapp.ie/software/112271/xcally)
- [View Original Comparison](https://www.getapp.ie/compare/105001/112271/call-center-software/vs/xcally)

-----

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