---
description: Compare xMatters vs NinjaOne for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: xMatters vs NinjaOne Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [IT Management Software](/directory/771/it-management/software) > [xMatters \<span\>vs\</span\> NinjaOne](https://www.getapp.ie/compare/105573/108129/xmatters/vs/ninjarmm)

# Compare xMatters vs NinjaOne

Canonical: https://www.getapp.ie/compare/105573/108129/xmatters/vs/ninjarmm

> Detailed comparison between xMatters and NinjaOne. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | xMatters | NinjaOne |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 141 | 289 |
| **Starting Price** | US$9.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### xMatters

- API
- Activity Tracking
- Application Management
- Chat/Messaging
- Collaboration Tools
- Customisable Templates
- Dashboard
- Email Alerts
- Event Logs
- Help Desk Management
- Incident Management
- Maintenance Scheduling
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Real-Time Reporting
- Single Sign On
- Uptime Reporting
- Workflow Management

### NinjaOne

- API
- Activity Tracking
- Application Management
- Chat/Messaging
- Collaboration Tools
- Customisable Templates
- Dashboard
- Email Alerts
- Event Logs
- Help Desk Management
- Incident Management
- Maintenance Scheduling
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Prioritisation
- Real-Time Reporting
- Single Sign On
- Uptime Reporting
- Workflow Management

## Links

- [View xMatters Profile](https://www.getapp.ie/software/105573/xmatters)
- [View NinjaOne Profile](https://www.getapp.ie/software/108129/ninjarmm)
- [View Original Comparison](https://www.getapp.ie/compare/105573/108129/xmatters/vs/ninjarmm)

-----

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