---
description: Compare Zoho Desk vs Plek for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoho Desk vs Plek Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [Zoho Desk \<span\>vs\</span\> Plek](https://www.getapp.ie/compare/10036/106927/zoho-desk/vs/plek)

# Compare Zoho Desk vs Plek

Canonical: https://www.getapp.ie/compare/10036/106927/zoho-desk/vs/plek

> Detailed comparison between Zoho Desk and Plek. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho Desk | Plek |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 2213 | 5 |
| **Starting Price** | US$20.00 | €0.10 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Zoho Desk

- @mentions
- API
- Access Controls/Permissions
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Contact Database
- Content Management
- Document Management
- Full Text Search
- Live Chat
- Project Management
- Real-Time Chat
- SSL Security
- Search/Filter
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Task Management

### Plek

- @mentions
- API
- Access Controls/Permissions
- Activity Tracking
- Chat/Messaging
- Collaboration Tools
- Communication Management
- Contact Database
- Content Management
- Document Management
- Full Text Search
- Live Chat
- Project Management
- Real-Time Chat
- SSL Security
- Search/Filter
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Task Management

## Links

- [View Zoho Desk Profile](https://www.getapp.ie/software/10036/zoho-desk)
- [View Plek Profile](https://www.getapp.ie/software/106927/plek)
- [View Original Comparison](https://www.getapp.ie/compare/10036/106927/zoho-desk/vs/plek)

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