---
description: Compare Freshcaller vs JustCall for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Freshcaller vs JustCall Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/275/call-center/software) > [Freshcaller \<span\>vs\</span\> JustCall](https://www.getapp.ie/compare/108817/2047760/freshcaller/vs/justcall)

# Compare Freshcaller vs JustCall

Canonical: https://www.getapp.ie/compare/108817/2047760/freshcaller/vs/justcall

> Detailed comparison between Freshcaller and JustCall. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Freshcaller | JustCall |
| **Overall rating** | 4.0/5 | 4.1/5 |
| **Total Reviews** | 35 | 225 |
| **Starting Price** | US$15.00 | US$29.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### Freshcaller

- API
- Access Controls/Permissions
- Automatic Call Distribution
- CRM
- Call Logging
- Call Screening
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Dashboard
- Inbound Call Centre
- Monitoring
- On-Demand Recording
- Outbound Call Centre
- Phone Key Input
- Recording
- Reporting/Analytics
- Unified Communications
- Virtual Call Centre
- Voicemail Transcription

### JustCall

- API
- Access Controls/Permissions
- Automatic Call Distribution
- CRM
- Call Logging
- Call Screening
- Call Scripting
- Call Tracking
- Computer Telephony Integration
- Dashboard
- Inbound Call Centre
- Monitoring
- On-Demand Recording
- Outbound Call Centre
- Phone Key Input
- Recording
- Reporting/Analytics
- Unified Communications
- Virtual Call Centre
- Voicemail Transcription

## Links

- [View Freshcaller Profile](https://www.getapp.ie/software/108817/freshcaller)
- [View JustCall Profile](https://www.getapp.ie/software/2047760/justcall)
- [View Original Comparison](https://www.getapp.ie/compare/108817/2047760/freshcaller/vs/justcall)

-----

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