---
description: Compare Marchex vs CTM for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Marchex vs CTM Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/1291/sms-marketing/software) > [Marchex \<span\>vs\</span\> CTM](https://www.getapp.ie/compare/110321/127363/marchex-call-tracking/vs/calltrackingmetrics)

# Compare Marchex vs CTM

Canonical: https://www.getapp.ie/compare/110321/127363/marchex-call-tracking/vs/calltrackingmetrics

> Detailed comparison between Marchex and CTM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Marchex | CTM |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 32 | 150 |
| **Starting Price** | US$0.01 | US$79.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Key features

### Marchex

- 2-Way Messaging
- API
- CRM
- Call Disposition
- Call Recording
- Call Routing
- Call Tracking Metrics
- Call Transcription
- Campaign Management
- Campaign Scheduling
- Customisable Reports
- Engagement Tracking
- Keyword Tracking
- Lead Qualification
- Mass Texting
- Real-Time Analytics
- Reporting/Analytics
- SMS Messaging
- Scheduled Messaging
- Shortcodes

### CTM

- 2-Way Messaging
- API
- CRM
- Call Disposition
- Call Recording
- Call Routing
- Call Tracking Metrics
- Call Transcription
- Campaign Management
- Campaign Scheduling
- Customisable Reports
- Engagement Tracking
- Keyword Tracking
- Lead Qualification
- Mass Texting
- Real-Time Analytics
- Reporting/Analytics
- SMS Messaging
- Scheduled Messaging
- Shortcodes

## Links

- [View Marchex Profile](https://www.getapp.ie/software/110321/marchex-call-tracking)
- [View CTM Profile](https://www.getapp.ie/software/127363/calltrackingmetrics)
- [View Original Comparison](https://www.getapp.ie/compare/110321/127363/marchex-call-tracking/vs/calltrackingmetrics)

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