---
description: Compare Marchex vs VoIP.ms for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Marchex vs VoIP.ms Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [SMS Marketing Software](/directory/1291/sms-marketing/software) > [Marchex \<span\>vs\</span\> VoIP.ms](https://www.getapp.ie/compare/110321/2035391/marchex-call-tracking/vs/voip-ms)

# Compare Marchex vs VoIP.ms

Canonical: https://www.getapp.ie/compare/110321/2035391/marchex-call-tracking/vs/voip-ms

> Detailed comparison between Marchex and VoIP.ms. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Marchex | VoIP.ms |
| **Overall rating** | 4.4/5 | 4.8/5 |
| **Total Reviews** | 32 | 697 |
| **Starting Price** | US$0.01 | US$1.10 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Key features

### Marchex

- API
- Activity Dashboard
- Alerts/Notifications
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking Metrics
- Caller ID
- Customisable Templates
- Engagement Tracking
- IVR
- Keyword Tracking
- Reporting/Analytics
- Scheduled Messaging

### VoIP.ms

- API
- Activity Dashboard
- Alerts/Notifications
- Auto-Dialer
- Automatic Call Distribution
- Call Recording
- Call Reporting
- Call Routing
- Call Tracking
- Caller ID
- Computer Telephony Integration
- IVR
- Reporting/Analytics
- Video Conferencing
- Virtual Extensions

## Links

- [View Marchex Profile](https://www.getapp.ie/software/110321/marchex-call-tracking)
- [View VoIP.ms Profile](https://www.getapp.ie/software/2035391/voip-ms)
- [View Original Comparison](https://www.getapp.ie/compare/110321/2035391/marchex-call-tracking/vs/voip-ms)

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