---
description: Compare TOPdesk vs Freshstatus for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: TOPdesk vs Freshstatus Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Knowledge Base Software](/directory/2823/knowledge-base/software) > [TOPdesk \<span\>vs\</span\> Freshstatus](https://www.getapp.ie/compare/111785/116731/topdesk/vs/freshstatus)

# Compare TOPdesk vs Freshstatus

Canonical: https://www.getapp.ie/compare/111785/116731/topdesk/vs/freshstatus

> Detailed comparison between TOPdesk and Freshstatus. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | TOPdesk | Freshstatus |
| **Overall rating** | 4.4/5 | 4.6/5 |
| **Total Reviews** | 110 | 73 |
| **Starting Price** | US$77.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation, Videos |

## Key features

### TOPdesk

- API
- Alerts/Notifications
- Asset Tracking
- Customer Complaint Tracking
- Customisable Templates
- For Schools
- Help Desk Management
- IT Incident Management
- Incident Reporting
- Issue Scheduling
- Maintenance Scheduling
- Mobile Alerts
- Monitoring
- Real-Time Notifications
- Reminders
- Scheduling
- Service History
- Status Tracking
- Support Ticket Management
- Task Management

### Freshstatus

- API
- Alerts/Notifications
- Customisable Templates
- IT Incident Management
- Incident Reporting
- Maintenance Scheduling
- Real-Time Notifications
- Reminders
- Status Tracking
- Task Management

## Links

- [View TOPdesk Profile](https://www.getapp.ie/software/111785/topdesk)
- [View Freshstatus Profile](https://www.getapp.ie/software/116731/freshstatus)
- [View Original Comparison](https://www.getapp.ie/compare/111785/116731/topdesk/vs/freshstatus)

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