---
description: Compare Zoiper vs Ricochet360 for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Zoiper vs Ricochet360 Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Softphone Software](/directory/1493/softphone/software) > [Zoiper \<span\>vs\</span\> Ricochet360](https://www.getapp.ie/compare/113717/127955/zoiper/vs/ricochet)

# Compare Zoiper vs Ricochet360

Canonical: https://www.getapp.ie/compare/113717/127955/zoiper/vs/ricochet

> Detailed comparison between Zoiper and Ricochet360. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Zoiper | Ricochet360 |
| **Overall rating** | 4.3/5 | 4.8/5 |
| **Total Reviews** | 113 | 82 |
| **Starting Price** | €49.95 | US$24.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Documentation | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### Zoiper

- API
- Auto-Dialer
- CRM
- Call Centre Management
- Call Recording
- Call Routing
- Call Transfer
- Caller ID
- Caller Profiles
- Contact Management
- Data Import/Export
- Interaction Tracking
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Reporting & Statistics
- Voice Mail

### Ricochet360

- API
- Auto-Dialer
- CRM
- Call Centre Management
- Call Recording
- Call Routing
- Call Tracking
- Call Transfer
- Caller ID
- Caller Profiles
- Computer Telephony Integration
- Contact Management
- Data Import/Export
- FCC Compliance
- Interaction Tracking
- Live Chat
- Mobile Access
- Multi-Channel Communication
- Reporting & Statistics
- Voice Mail

## Links

- [View Zoiper Profile](https://www.getapp.ie/software/113717/zoiper)
- [View Ricochet360 Profile](https://www.getapp.ie/software/127955/ricochet)
- [View Original Comparison](https://www.getapp.ie/compare/113717/127955/zoiper/vs/ricochet)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Zoiper vs Ricochet360 Comparison | GetApp Ireland 2026","description":"Compare Zoiper vs Ricochet360 for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.ie/compare/113717/127955/zoiper/vs/ricochet","about":[{"@id":"https://www.getapp.ie/software/113717/zoiper#software"},{"@id":"https://www.getapp.ie/software/127955/ricochet#software"}],"breadcrumb":{"@id":"https://www.getapp.ie/compare/113717/127955/zoiper/vs/ricochet#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ie/compare/113717/127955/zoiper/vs/ricochet#webpage","publisher":{"@id":"https://www.getapp.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.getapp.ie/#website"}},{"name":"Zoiper","description":"Zoiper is a cross-platform VoIP softphone dialer solution that supports voice and video calling along with instant messaging functionality. Available for Windows, Mac and Linux, Zoiper also offers native companion apps for iOS, Android and Windows Phone, giving users the ability to conduct VoIP calls through multiple PBX (Private Branch Exchange) networks and SIP (Session Initiation Protocol) or IAX (Inter-Asterisk eXchange) providers. Voice, text or video communications are secured using TLS, SRTP and ZRTP encryption protocols, while contacts are automatically found from a variety of popular address books and arranged into searchable contact lists. Call center functionality then goes on to include features such as auto-answer, call transfer, recording, provisioning and also click-2-dial CRM integration. Zoiper also boasts the ability to call direct from within email clients or web browsers with a number of plugins and extensions across Outlook, Thunderbird, Internet Explorer, Firefox, Chrome, Safari, Goldmine CRM, Lotus Organizer etc.\n\nAdditional features include customizable branding, changing Zoiper's logo, colors and even interface to better match own corporate identity and user experience. The product offers access to its SDK and API to further customize the application, also enabling developers to embed its VoIP stack inside their own software. Zoiper Biz and Zoiper Biz API facilitates softphone control from any Windows application, while the WEB JavaScript API enables embed within browsers or custom web-based interfaces.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5991ac1c-e888-4cb7-a5cb-5237a9e5d613.png","url":"https://www.getapp.ie/software/113717/zoiper","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/113717/zoiper#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":113},"offers":{"price":"49.95","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Ricochet360","description":"Ricochet360 is an all-in-one auto-dialer, CRM, lead management, and marketing automation platform designed for both inbound and outbound agents looking for a competitive advantage. It enables teams to call a new lead in one second, nurture and engage prospects throughout the entire sales process, and automate most of the daily workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/58c60df9-675d-4a20-b675-8b4ea18e0a4f.png","url":"https://www.getapp.ie/software/127955/ricochet","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/127955/ricochet#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.8,"bestRating":5,"ratingCount":82},"offers":{"price":"24","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","@id":"https://www.getapp.ie/compare/113717/127955/zoiper/vs/ricochet#breadcrumblist","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Softphone Software","position":2,"item":"/directory/1493/softphone/software","@type":"ListItem"},{"name":"Zoiper vs Ricochet360","position":3,"item":"https://www.getapp.ie/compare/113717/127955/zoiper/vs/ricochet","@type":"ListItem"}]}]}
</script>