Overview
The Live Chat with Super Powers. Click to discover more.
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat
HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales.
Increase conversions and sales, improve support, and grow faster with HelpCrunch.
Features:
- Live Chat
- Chatbot
- Email Marketing
- Help Desk
- Knowledge Base
- Popups
Try HelpCrunch for free!
HelpCrunch is a top-rated customer communication platform for your Support, Marketing & Sales.
Increase conversions and sales, improve support, and...
Deployment
- Cloud-based
- On-premise
Support Options
- Email/Help Desk
- FAQs/Forum
- Knowledge Base
- 24/7 (Live rep)
- Chat
Images
Pricing
Starting from
US$29.00/month
- Free Version
- Free Trial
- Subscription
Starting from
US$15.00/month
- Free Version
- Free Trial
- Subscription
Reviews
Ease of Use
4.5/5Features
4.3/5Customer Service
4.3/5Value for Money
4.4/5Ease of Use
4.7/5Features
4.6/5Customer Service
4.8/5Value for Money
4.7/5Features
Total features 126
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Auto-Responders
- Automated Responses
- Automated Routing
- CRM
- Call Centre Management
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Campaign Segmentation
- Canned Responses
- Cataloguing/Categorisation
- Chat/Messaging
- Chatbot
- Churn Management
- Click Tracking
- Code-free Development
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Conditional Logic
- Contact Database
- Contact Management
- Content Creation
- Content Library
- Content Management
- Conversion Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customer Support
- Customer Surveys
- Customisable Branding
- Customisable Forms
- Customisable Templates
- Customizable Fields
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Visualisation
- Decision Support Systems
- Document Storage
- Drag & Drop
- Drag & Drop Editor
- Email Alerts
- Email Campaign Management
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- File Management
- File Sharing
- File Transfer
- For Sales/Marketing
- For Startups
- Full Text Search
- Gamification
- Geotargeting
- Help Desk Management
- IT Asset Management
- Image Library
- Inbox Management
- Intent Recognition
- Interaction Tracking
- Knowledge Base Management
- Knowledge Management
- Language Detection
- Lead Capture
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- List Management
- Live Chat
- Macros/Templated Responses
- Marketing Automation
- Meeting Management
- Mobile Access
- Mobile Interface
- Mobile Optimised Emails
- Mobile Survey
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- NPS of Customers
- Offline Form
- Performance Metrics
- Prioritisation
- Proactive Chat
- Process/Workflow Automation
- Query Suggestions
- Question Library
- Queue Management
- Ratings/Reviews
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-Time Chat
- Real-time Consumer-facing Chat
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Rich Text Editor
- SEO Management
- Screen Sharing
- Search/Filter
- Segmentation
- Self Service Portal
- Service Level Agreement (SLA) Management
- Skip Logic
- Social Media Integration
- Spam Blocker
- Subscriber Management
- Support Ticket Management
- Support Ticket Tracking
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Editing
- Third Party Integrations
- Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Trend Analysis
- Video Conferencing
- Virtual Assistant
- WYSIWYG Editor
- Website Integration
- Website Visitor Tracking
- Widgets
- Workflow Configuration
- Workflow Management
Total features 75
- @mentions
- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Alerts/Escalation
- Alerts/Notifications
- Appointment Management
- Auto-Responders
- Automated Responses
- Automated Routing
- CRM
- Call Centre Management
- Campaign Analytics
- Campaign Management
- Campaign Scheduling
- Campaign Segmentation
- Canned Responses
- Cataloguing/Categorisation
- Chat/Messaging
- Chatbot
- Churn Management
- Click Tracking
- Code-free Development
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Conditional Logic
- Contact Database
- Contact Management
- Content Creation
- Content Library
- Content Management
- Conversion Tracking
- Customer Database
- Customer Experience Management
- Customer History
- Customer Segmentation
- Customer Support
- Customer Surveys
- Customisable Branding
- Customisable Forms
- Customisable Templates
- Customizable Fields
- Dashboard
- Data Analysis Tools
- Data Import/Export
- Data Visualisation
- Decision Support Systems
- Document Storage
- Drag & Drop
- Drag & Drop Editor
- Email Alerts
- Email Campaign Management
- Email Management
- Email Marketing
- Email Templates
- Email Tracking
- Engagement Tracking
- Event Triggered Actions
- Feedback Management
- File Management
- File Sharing
- File Transfer
- For Sales/Marketing
- For Startups
- Full Text Search
- Gamification
- Geotargeting
- Help Desk Management
- IT Asset Management
- Image Library
- Inbox Management
- Intent Recognition
- Interaction Tracking
- Knowledge Base Management
- Knowledge Management
- Language Detection
- Lead Capture
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- List Management
- Live Chat
- Macros/Templated Responses
- Marketing Automation
- Meeting Management
- Mobile Access
- Mobile Interface
- Mobile Optimised Emails
- Mobile Survey
- Monitoring
- Multi-Campaign
- Multi-Channel Communication
- Multi-Channel Marketing
- Multi-Language
- NPS of Customers
- Offline Form
- Performance Metrics
- Prioritisation
- Proactive Chat
- Process/Workflow Automation
- Query Suggestions
- Question Library
- Queue Management
- Ratings/Reviews
- Real Time Analytics
- Real Time Data
- Real Time Monitoring
- Real Time Notifications
- Real Time Reporting
- Real-Time Chat
- Real-time Consumer-facing Chat
- Remote Access/Control
- Reporting & Statistics
- Reporting/Analytics
- Rich Text Editor
- SEO Management
- Screen Sharing
- Search/Filter
- Segmentation
- Self Service Portal
- Service Level Agreement (SLA) Management
- Skip Logic
- Social Media Integration
- Spam Blocker
- Subscriber Management
- Support Ticket Management
- Support Ticket Tracking
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- Tagging
- Template Management
- Text Editing
- Third Party Integrations
- Ticket Management
- Transcripts/Chat History
- Transfers/Routing
- Trend Analysis
- Video Conferencing
- Virtual Assistant
- WYSIWYG Editor
- Website Integration
- Website Visitor Tracking
- Widgets
- Workflow Configuration
- Workflow Management
Integrations
- Adobe Commerce
- Fluid
- Google Analytics 360
- LeadsBridge
- Pipedrive
- Slack
- WordPress
- Zapier
- Adobe Commerce
- Fluid
- Google Analytics 360
- LeadsBridge
- Pipedrive
- Slack
- WordPress
- Zapier
