---
description: Compare CloudTalk vs 8x8 Work for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: CloudTalk vs 8x8 Work Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Call Accounting Software](/directory/274/call-accounting/software) > [CloudTalk \<span\>vs\</span\> 8x8 Work](https://www.getapp.ie/compare/114835/2052508/cloudtalk/vs/8x8-x-series)

# Compare CloudTalk vs 8x8 Work

Canonical: https://www.getapp.ie/compare/114835/2052508/cloudtalk/vs/8x8-x-series

> Detailed comparison between CloudTalk and 8x8 Work. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | CloudTalk | 8x8 Work |
| **Overall rating** | 4.4/5 | 4.1/5 |
| **Total Reviews** | 268 | 309 |
| **Starting Price** | US$19.00 | €16.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### CloudTalk

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Recording
- Video Conferencing
- Virtual Call Centre
- Virtual Extensions

### 8x8 Work

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Screening
- Call Scripting
- Call Tagging
- Call Tracking
- Computer Telephony Integration
- Monitoring
- Multi-Channel Communication
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Recording
- Video Conferencing
- Virtual Call Centre
- Virtual Extensions

## Links

- [View CloudTalk Profile](https://www.getapp.ie/software/114835/cloudtalk)
- [View 8x8 Work Profile](https://www.getapp.ie/software/2052508/8x8-x-series)
- [View Original Comparison](https://www.getapp.ie/compare/114835/2052508/cloudtalk/vs/8x8-x-series)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"CloudTalk vs 8x8 Work Comparison | GetApp Ireland 2026","description":"Compare CloudTalk vs 8x8 Work for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.ie/compare/114835/2052508/cloudtalk/vs/8x8-x-series","about":[{"@id":"https://www.getapp.ie/software/114835/cloudtalk#software"},{"@id":"https://www.getapp.ie/software/2052508/8x8-x-series#software"}],"breadcrumb":{"@id":"https://www.getapp.ie/compare/114835/2052508/cloudtalk/vs/8x8-x-series#breadcrumblist"},"@id":"https://www.getapp.ie/compare/114835/2052508/cloudtalk/vs/8x8-x-series#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ie/#website"},"publisher":{"@id":"https://www.getapp.ie/#organization"},"inLanguage":"en-IE"},{"name":"CloudTalk","description":"CloudTalk is a smart, user-centered phone system offering more than 70 advanced calling features. Our VoIP suite is mostly used by customer support and sales teams working in startups, SMEs or e-commerce. Start with a 14-Day trial, absolutely FREE.\n\nAccessible over browser and desktop apps, CloudTalk enables sales and call center teams to make and receive calls anywhere, on any device, with international numbers from more than 140 countries around the world. Some of the main CloudTalk features are: Basic call features, Automated Call Distribution, Interactive Voice Response, Real-time customer card, Custom reporting, Click-to-Call, Call statistics, Real-time dashboard, Conference call and many others. \n\nCloudTalk integrates with popular CRM, Helpdesk and eCommerce solutions (including Zendesk, Freshdesk, Salesforce, Pipedrive, Hubspot, Intercom, HelpScout, Live Agent, Zoho CRM, and Magento) with predefined one-click integrations, and can be connected to any other tool via an open API. \n\nTeams always have access to up-to-date information across all platforms. Agents can see all the customer details before they pick up the phone, which allows them to make calls more personalized and efficient.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/3d26cc0e-e76d-4e8f-980c-10fa10108956.png","url":"https://www.getapp.ie/software/114835/cloudtalk","@id":"https://www.getapp.ie/software/114835/cloudtalk#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":268},"offers":{"price":"19","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"8x8 Work","description":"8x8 Work is an all-in-one collaboration hub for phone, video, and messaging. It brings robust and secure unified communication and collaboration experiences to every employee, with the convenience of doing more from anywhere on any device. 8x8 Work gives your business a competitive advantage with a modern cloud-based phone system that includes enterprise-grade cloud PBX with auto-attendant, voicemail, flexible call flows, and global coverage.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/f1a98db3-582a-444c-90bf-fd924647068b.png","url":"https://www.getapp.ie/software/2052508/8x8-x-series","@id":"https://www.getapp.ie/software/2052508/8x8-x-series#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.1,"bestRating":5,"ratingCount":309},"offers":{"price":"16","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.ie/compare/114835/2052508/cloudtalk/vs/8x8-x-series#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Accounting Software","position":2,"item":"/directory/274/call-accounting/software","@type":"ListItem"},{"name":"CloudTalk vs 8x8 Work","position":3,"item":"https://www.getapp.ie/compare/114835/2052508/cloudtalk/vs/8x8-x-series","@type":"ListItem"}]}]}
</script>