---
description: Compare PHP Live! vs Tiledesk for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: PHP Live! vs Tiledesk Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/561/live-chat/software) > [PHP Live\! \<span\>vs\</span\> Tiledesk](https://www.getapp.ie/compare/115767/2061511/php-live/vs/tiledesk)

# Compare PHP Live\! vs Tiledesk

Canonical: https://www.getapp.ie/compare/115767/2061511/php-live/vs/tiledesk

> Detailed comparison between PHP Live\! and Tiledesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | PHP Live\! | Tiledesk |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 16 | 154 |
| **Starting Price** | US$10.00 | €49.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### PHP Live\!

- API
- Autoresponders
- Canned Responses
- Chat/Messaging
- Customisable Branding
- File Sharing
- Mobile Access
- Offline Form
- Proactive Chat
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Surveys & Feedback
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

### Tiledesk

- API
- Autoresponders
- Canned Responses
- Chat/Messaging
- Customisable Branding
- File Sharing
- Lead Management
- Mobile Access
- Natural Language Processing
- Offline Form
- Proactive Chat
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting/Analytics
- Sales Activity Management
- Surveys & Feedback
- Third-Party Integrations
- Transcripts/Chat History
- Transfers/Routing

## Links

- [View PHP Live\! Profile](https://www.getapp.ie/software/115767/php-live)
- [View Tiledesk Profile](https://www.getapp.ie/software/2061511/tiledesk)
- [View Original Comparison](https://www.getapp.ie/compare/115767/2061511/php-live/vs/tiledesk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"PHP Live! vs Tiledesk Comparison | GetApp Ireland 2026","description":"Compare PHP Live! vs Tiledesk for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.ie/compare/115767/2061511/php-live/vs/tiledesk","about":[{"@id":"https://www.getapp.ie/software/115767/php-live#software"},{"@id":"https://www.getapp.ie/software/2061511/tiledesk#software"}],"breadcrumb":{"@id":"https://www.getapp.ie/compare/115767/2061511/php-live/vs/tiledesk#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.getapp.ie/compare/115767/2061511/php-live/vs/tiledesk#webpage","publisher":{"@id":"https://www.getapp.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.getapp.ie/#website"}},{"name":"PHP Live!","description":"PHP Live! is a PHP and MySQL powered live chat software which enables website visitors to contact businesses instantly via live chat, directly through their website. The solution enables eCommerce, education, and other public organizations to provide live chat assistance, and visitors are able to interact, gather information and provide feedback in real-time.\n\nPHP Live! enables users to customize the embed chat window size to they size they want, and display a custom message whenever live chat is online or offline. The chat window can be embedded on the website, displayed as a pop up, or opened in a new browser. Chat features include multiple routing types, canned responses, waiting queues, traffic monitoring, file upload, chat timers, transcripts, and much more. Organizations are able to customize their chat themes, include profile pictures, upload their logo, and create custom fields, including various other customization options. \n\nPHP Live! also offers a variety of setup options for creating and organizing departments and operators, and assigning operators to multiple departments. Reports and statistics enable users to view overall chat ratings for each operator, view the total for accepted and decline chat requests, track online/offline histories and chat durations, and more. PHP Live! also provides APIs and integrates with Google Maps, Wordpress, Gmail, Joomla, Facebook, OpenCart, BigCommerce, and various other popular platforms.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/aa247747-bb56-4949-8c3c-a95ed971bfd5.png","url":"https://www.getapp.ie/software/115767/php-live","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/115767/php-live#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":16,"ratingValue":4.6},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Tiledesk","description":"Tiledesk is an AI Agent platform that helps enterprises, SMEs, and growing teams automate customer support and routine business processes across multiple channels. Teams can design and deploy AI Agents using a visual, drag-and-drop flow builder, so they can launch new automations quickly without heavy engineering effort. Tiledesk is open source and available as SaaS or self-hosted, making it flexible for different compliance and infrastructure needs.\n\nTiledesk combines conversational automation with business execution. AI Agents can answer questions accurately using a knowledge base with RAG, importing content from URLs and files to produce context-aware responses grounded in company documentation. When actions are required, agents can go beyond text using MCP capabilities, connecting to external systems and tools such as CRMs, email, spreadsheets, webhooks, and apps like Google Workspace, Slack, Shopify, and Notion using natural language instructions and structured workflows.\n\nTiledesk supports multilingual and multichannel deployments, including WhatsApp Business and Facebook Messenger, with smooth AI-to-human handover for complex or sensitive cases. Operational features include real-time analytics, queue and team organization, SLA settings, and smart assignment. Typical use cases include automating first-tier customer support, building ecommerce assistants for product and order journeys, deploying internal copilots for employees, creating AI sales agents for outreach and qualification, and turning company knowledge into a searchable AI-powered hub.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d29c99b1-337a-4153-b25b-ab37c482f714.png","url":"https://www.getapp.ie/software/2061511/tiledesk","@type":"SoftwareApplication","@id":"https://www.getapp.ie/software/2061511/tiledesk#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":154,"ratingValue":4.6},"offers":{"price":"49","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/561/live-chat/software","@type":"ListItem"},{"name":"PHP Live! vs Tiledesk","position":3,"item":"https://www.getapp.ie/compare/115767/2061511/php-live/vs/tiledesk","@type":"ListItem"}],"@id":"https://www.getapp.ie/compare/115767/2061511/php-live/vs/tiledesk#breadcrumblist"}]}
</script>
