---
description: Compare USU Knowledge Management vs Document360 for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: USU Knowledge Management vs Document360 Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/562/customer-support/software) > [USU Knowledge Management \<span\>vs\</span\> Document360](https://www.getapp.ie/compare/116003/120723/knowledge-center/vs/document360)

# Compare USU Knowledge Management vs Document360

Canonical: https://www.getapp.ie/compare/116003/120723/knowledge-center/vs/document360

> Detailed comparison between USU Knowledge Management and Document360. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | USU Knowledge Management | Document360 |
| **Overall rating** | 4.8/5 | 4.7/5 |
| **Total Reviews** | 18 | 292 |
| **Starting Price** | US$10.00 | - |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Live Online, Webinars, Documentation, Videos |

## Key features

### USU Knowledge Management

- API
- Access Controls/Permissions
- Activity Tracking
- Collaboration Tools
- Content Management
- Customisable Branding
- Customisable Templates
- Document Management
- Full Text Search
- Knowledge Management
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Search/Filter
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Wiki
- Workflow Management

### Document360

- API
- Access Controls/Permissions
- Activity Tracking
- Collaboration Tools
- Content Management
- Customisable Branding
- Customisable Templates
- Document Management
- Full Text Search
- Knowledge Management
- Real-Time Reporting
- Reporting & Statistics
- Reporting/Analytics
- SSL Security
- Search/Filter
- Single Sign On
- Social Media Integration
- Surveys & Feedback
- Wiki
- Workflow Management

## Links

- [View USU Knowledge Management Profile](https://www.getapp.ie/software/116003/knowledge-center)
- [View Document360 Profile](https://www.getapp.ie/software/120723/document360)
- [View Original Comparison](https://www.getapp.ie/compare/116003/120723/knowledge-center/vs/document360)

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