---
description: Compare HelpDesk vs Missive for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: HelpDesk vs Missive Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/231/customer-service/software) > [HelpDesk \<span\>vs\</span\> Missive](https://www.getapp.ie/compare/116767/2057204/helpdesk/vs/missive)

# Compare HelpDesk vs Missive

Canonical: https://www.getapp.ie/compare/116767/2057204/helpdesk/vs/missive

> Detailed comparison between HelpDesk and Missive. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | HelpDesk | Missive |
| **Overall rating** | 4.6/5 | 4.9/5 |
| **Total Reviews** | 180 | 174 |
| **Starting Price** | US$29.00 | US$18.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Key features

### HelpDesk

- API
- Activity Tracking
- CRM
- Canned Responses
- Chat/Messaging
- Customer Database
- Customer Service Analytics
- Customisable Templates
- Email Management
- Live Chat
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Routing
- SSL Security
- Search/Filter
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Workflow Management

### Missive

- API
- Activity Tracking
- CRM
- Canned Responses
- Chat/Messaging
- Customer Database
- Customer Service Analytics
- Customisable Templates
- Email Management
- Live Chat
- Multi-Channel Communication
- Project Management
- Real-Time Chat
- Routing
- SSL Security
- Search/Filter
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Workflow Management

## Links

- [View HelpDesk Profile](https://www.getapp.ie/software/116767/helpdesk)
- [View Missive Profile](https://www.getapp.ie/software/2057204/missive)
- [View Original Comparison](https://www.getapp.ie/compare/116767/2057204/helpdesk/vs/missive)

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