---
description: Compare SolarWinds Service Desk vs Teamwork Desk for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: SolarWinds Service Desk vs Teamwork Desk Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems](/directory/3479/it-ticketing-systems/software) > [SolarWinds Service Desk \<span\>vs\</span\> Teamwork Desk](https://www.getapp.ie/compare/1336/101777/solarwinds-service-desk/vs/teamwork-desk)

# Compare SolarWinds Service Desk vs Teamwork Desk

Canonical: https://www.getapp.ie/compare/1336/101777/solarwinds-service-desk/vs/teamwork-desk

> Detailed comparison between SolarWinds Service Desk and Teamwork Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | SolarWinds Service Desk | Teamwork Desk |
| **Overall rating** | 4.6/5 | 4.4/5 |
| **Total Reviews** | 577 | 143 |
| **Starting Price** | US$39.00 | US$10.50 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Key features

### SolarWinds Service Desk

- API
- Access Controls/Permissions
- Alerts/Escalation
- Asset Tracking
- Customisable Branding
- Customisable Templates
- Email Templates
- Issue Scheduling
- Knowledge Base Management
- Localisation Automation
- Mobile App
- Performance Metrics
- Prioritisation
- Real-Time Chat
- Reporting/Analytics
- Risk Analysis
- Self Service Portal
- Service History
- Ticket Management
- Workflow Management

### Teamwork Desk

- API
- Access Controls/Permissions
- Alerts/Escalation
- Customisable Branding
- Email Templates
- Knowledge Base Management
- Mobile App
- Performance Metrics
- Prioritisation
- Real-Time Chat
- Reporting/Analytics
- Self Service Portal
- Ticket Management
- Workflow Management

## Links

- [View SolarWinds Service Desk Profile](https://www.getapp.ie/software/1336/solarwinds-service-desk)
- [View Teamwork Desk Profile](https://www.getapp.ie/software/101777/teamwork-desk)
- [View Original Comparison](https://www.getapp.ie/compare/1336/101777/solarwinds-service-desk/vs/teamwork-desk)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"SolarWinds Service Desk vs Teamwork Desk Comparison | GetApp Ireland 2026","description":"Compare SolarWinds Service Desk vs Teamwork Desk for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.ie/compare/1336/101777/solarwinds-service-desk/vs/teamwork-desk","about":[{"@id":"https://www.getapp.ie/software/1336/solarwinds-service-desk#software"},{"@id":"https://www.getapp.ie/software/101777/teamwork-desk#software"}],"breadcrumb":{"@id":"https://www.getapp.ie/compare/1336/101777/solarwinds-service-desk/vs/teamwork-desk#breadcrumblist"},"@id":"https://www.getapp.ie/compare/1336/101777/solarwinds-service-desk/vs/teamwork-desk#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.getapp.ie/#website"},"inLanguage":"en-IE","publisher":{"@id":"https://www.getapp.ie/#organization"}},{"name":"SolarWinds Service Desk","description":"SolarWinds Service Desk (formerly Samanage) enables modern organizations worldwide to deliver a superior service experience to their employees. The IT service management software accelerates efficiency and visibility into services requested and delivered across an organization, making it easy to continuously streamline process improvement and greater productivity. Through unprecedented agility and scalability, SolarWinds Service Desk gives organizations the ability to rapidly and consistently deliver the services that employees need to get work done.\n\nThe fully integrated service desk and asset management solution utilizes a SaaS/multi-tenant platforms, allowing internal service providers to streamline process improvement and greater productivity. The revolutionary user interface delivers an unmatched user experience and enables code-free customization, allowing customers to fully deploy a robust IT Service Management (ITSM) solution in just days.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/60ccb07f-61cd-46d7-83e9-1468c74c747a.png","url":"https://www.getapp.ie/software/1336/solarwinds-service-desk","@id":"https://www.getapp.ie/software/1336/solarwinds-service-desk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.6,"bestRating":5,"ratingCount":577},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Teamwork Desk","description":"Software doesn’t support your customers. You do. \n\nTeamwork Desk gives you all the help desk software features you need to exceed your customers’ expectations and provide an unforgettable support experience.\n\nCollect every customer interaction in one place, so you can answer their queries with context and provide more productive, personal responses. Centralize all your customer communications, and improve transparency across your team. \n\nLearn more about Teamwork Desk in our overview video!","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0dbe1242-74bd-40c4-aa9a-9e5bbc79137d.png","url":"https://www.getapp.ie/software/101777/teamwork-desk","@id":"https://www.getapp.ie/software/101777/teamwork-desk#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":143},"offers":{"price":"10.5","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.ie/compare/1336/101777/solarwinds-service-desk/vs/teamwork-desk#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Ticketing Systems","position":2,"item":"/directory/3479/it-ticketing-systems/software","@type":"ListItem"},{"name":"SolarWinds Service Desk vs Teamwork Desk","position":3,"item":"https://www.getapp.ie/compare/1336/101777/solarwinds-service-desk/vs/teamwork-desk","@type":"ListItem"}]}]}
</script>