---
description: Compare Bigin by Zoho CRM vs Salesforce for Retail for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: Bigin by Zoho CRM vs Salesforce for Retail Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [CRM Systems](/directory/230/crm/software) > [Bigin by Zoho CRM \<span\>vs\</span\> Salesforce for Retail](https://www.getapp.ie/compare/142099/2046027/bigin-by-zoho-crm/vs/salesforce-retail-crm)

# Compare Bigin by Zoho CRM vs Salesforce for Retail

Canonical: https://www.getapp.ie/compare/142099/2046027/bigin-by-zoho-crm/vs/salesforce-retail-crm

> Detailed comparison between Bigin by Zoho CRM and Salesforce for Retail. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bigin by Zoho CRM | Salesforce for Retail |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 724 | 12 |
| **Starting Price** | US$1.00 | US$25.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Key features

### Bigin by Zoho CRM

- API
- Activity Dashboard
- CRM
- Communication Management
- Contact Management
- Customer Database
- Customer History
- Customer Segmentation
- Email Marketing
- Interaction Tracking
- Lead Management
- Live Chat
- Personalisation
- Pipeline Reports
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Sales Activity Management
- Sales Reports
- Third-Party Integrations

### Salesforce for Retail

- API
- Activity Dashboard
- CRM
- Communication Management
- Contact Management
- Customer Database
- Customer History
- Customer Segmentation
- Email Marketing
- Interaction Tracking
- Lead Management
- Live Chat
- Personalisation
- Real-Time Data
- Reporting & Statistics
- Reporting/Analytics
- Sales Reports
- Third-Party Integrations

## Links

- [View Bigin by Zoho CRM Profile](https://www.getapp.ie/software/142099/bigin-by-zoho-crm)
- [View Salesforce for Retail Profile](https://www.getapp.ie/software/2046027/salesforce-retail-crm)
- [View Original Comparison](https://www.getapp.ie/compare/142099/2046027/bigin-by-zoho-crm/vs/salesforce-retail-crm)

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