---
description: Compare 800.com vs Zoom Phone for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: 800.com vs Zoom Phone Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/935/call-recording/software) > [800.com \<span\>vs\</span\> Zoom Phone](https://www.getapp.ie/compare/2008915/2069748/800-com/vs/zoom-phone)

# Compare 800.com vs Zoom Phone

Canonical: https://www.getapp.ie/compare/2008915/2069748/800-com/vs/zoom-phone

> Detailed comparison between 800.com and Zoom Phone. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | 800.com | Zoom Phone |
| **Overall rating** | 4.7/5 | 4.5/5 |
| **Total Reviews** | 324 | 244 |
| **Starting Price** | US$149.00 | US$10.00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### 800.com

- API
- Alerts/Notifications
- Archiving & Retention
- Call Centre Management
- Call Conferencing
- Call Monitoring
- Call Recording
- Call Routing
- Call Screening
- Call Tracking Metrics
- Call Transfer
- Contact Management
- Mobile Access
- On-Demand Recording
- Online Voice Transmission
- Recording
- SMS Messaging
- Virtual Call Centre
- Voice Mail
- Voicemail Transcription

### Zoom Phone

- API
- Alerts/Notifications
- Archiving & Retention
- Call Centre Management
- Call Conferencing
- Call Monitoring
- Call Recording
- Call Routing
- Call Screening
- Call Tracking Metrics
- Call Transfer
- Contact Management
- Mobile Access
- On-Demand Recording
- Online Voice Transmission
- Recording
- SMS Messaging
- Virtual Call Centre
- Voice Mail
- Voicemail Transcription

## Links

- [View 800.com Profile](https://www.getapp.ie/software/2008915/800-com)
- [View Zoom Phone Profile](https://www.getapp.ie/software/2069748/zoom-phone)
- [View Original Comparison](https://www.getapp.ie/compare/2008915/2069748/800-com/vs/zoom-phone)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"800.com vs Zoom Phone Comparison | GetApp Ireland 2026","description":"Compare 800.com vs Zoom Phone for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.","url":"https://www.getapp.ie/compare/2008915/2069748/800-com/vs/zoom-phone","about":[{"@id":"https://www.getapp.ie/software/2008915/800-com#software"},{"@id":"https://www.getapp.ie/software/2069748/zoom-phone#software"}],"breadcrumb":{"@id":"https://www.getapp.ie/compare/2008915/2069748/800-com/vs/zoom-phone#breadcrumblist"},"@id":"https://www.getapp.ie/compare/2008915/2069748/800-com/vs/zoom-phone#webpage","@type":["WebPage","CollectionPage"],"publisher":{"@id":"https://www.getapp.ie/#organization"},"inLanguage":"en-IE","isPartOf":{"@id":"https://www.getapp.ie/#website"}},{"name":"800.com","description":"800.com is an AI-powered business phone and call intelligence platform trusted by more than 45,000 companies, from solo operators to multi-location agencies. It combines a modern cloud phone, marketing call tracking, and built-in AI on a single platform — so every call gets answered, attributed, and turned into action.\n\nActivate a toll-free, local, or premium vanity number in minutes, or port your existing number for free. Take calls anywhere using the desktop and iOS/Android apps with VoIP and Wi-Fi calling, and route every call exactly where it needs to go with standard, sequential, or simultaneous forwarding, custom hours, extensions, voicemail with transcription, business greetings, and call screening.\n\nThe AI layer is what sets 800.com apart from legacy VoIP providers. 800 AI Agents answer your calls 24/7 — qualifying leads, booking appointments on Google Calendar or Calendly, and handling FAQs in your own voice and brand, with no engineering required. 800 Intelligence runs on top of every recorded call to deliver AI summaries, custom call scoring against your sales criteria, recommended next steps that auto-update your CRM, and Ask AI natural-language search across every conversation (\"Which calls mentioned pricing concerns?\").\n\nFor marketing teams and agencies, 800.com closes the loop on ad spend. Assign a unique tracking number to every channel, use Dynamic Number Insertion to swap numbers on your website by traffic source, and attribute every call back to the exact ad, keyword, or campaign that drove it. Native integrations with Google Ads, Meta, Microsoft Ads, GA4, Looker Studio, HubSpot, Salesforce, GoHighLevel, ServiceTitan, Zapier, and more keep the data flowing both ways. Agencies get white-label reporting and multi-client management from a single login.\n\n800.com is purpose-built for the verticals that live and die by the phone — automotive dealers (with ASC-certified integrations), home service companies, healthcare providers, law firms, real estate agents, and the agencies that serve them. Plans start at $19/month with no long-term contract and a 30-day money-back guarantee.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/970311bb-5b59-484d-85ca-f89bb4c9d19e.png","url":"https://www.getapp.ie/software/2008915/800-com","@id":"https://www.getapp.ie/software/2008915/800-com#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":324},"offers":{"price":"149","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Android, Platform ios, Platform ipad"},{"name":"Zoom Phone","description":"Zoom Phone is a cloud VoIP phone software designed for businesses of all sizes. With a streamlined administration interface and secure voice calls, Zoom Phone offers a flexible solution for remote workforces. It also features global coverage, virtual phone numbers, fixed VoIP, cloud PBX, multi-line phone systems, and a Zoom Phone API, among other functionalities. \n\nZoom Phone makes it easy for users to switch between calls and meetings, and its real-time analytics enable businesses to track usage and optimize their communication strategies. With integrations with top business applications, contact center partners, and hardware providers, Zoom Phone helps streamline communication workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/a0ea8ea5-7aa7-4f16-8f3b-bfcd80c8a18f.png","url":"https://www.getapp.ie/software/2069748/zoom-phone","@id":"https://www.getapp.ie/software/2069748/zoom-phone#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.getapp.ie/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":244},"offers":{"price":"10","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome, Android, Platform ios, Platform ipad"},{"@id":"https://www.getapp.ie/compare/2008915/2069748/800-com/vs/zoom-phone#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Recording Software","position":2,"item":"/directory/935/call-recording/software","@type":"ListItem"},{"name":"800.com vs Zoom Phone","position":3,"item":"https://www.getapp.ie/compare/2008915/2069748/800-com/vs/zoom-phone","@type":"ListItem"}]}]}
</script>
