---
description: Compare LiveCaller vs Lokulus for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: LiveCaller vs Lokulus Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Customer Support Software](/directory/562/customer-support/software) > [LiveCaller \<span\>vs\</span\> Lokulus](https://www.getapp.ie/compare/2038703/2071519/livecaller/vs/lokulus)

# Compare LiveCaller vs Lokulus

Canonical: https://www.getapp.ie/compare/2038703/2071519/livecaller/vs/lokulus

> Detailed comparison between LiveCaller and Lokulus. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveCaller | Lokulus |
| **Overall rating** | 4.8/5 | - |
| **Total Reviews** | 10 | 0 |
| **Starting Price** | US$13.00 | £85.00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Windows (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep) |
| **Training** | Live Online, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### LiveCaller

- API
- Access Controls/Permissions
- Activity Dashboard
- Autoresponders
- Chat/Messaging
- Customer Database
- Customer History
- Customisable Branding
- Dashboard
- Feedback Management
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Queue Management
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Surveys & Feedback
- Third-Party Integrations

### Lokulus

- API
- Access Controls/Permissions
- Activity Dashboard
- Autoresponders
- Chat/Messaging
- Customer Database
- Customer History
- Customisable Branding
- Dashboard
- Feedback Management
- Live Chat
- Multi-Channel Communication
- Multi-Language
- Queue Management
- Real-Time Analytics
- Reporting & Statistics
- Reporting/Analytics
- Social Media Integration
- Surveys & Feedback
- Third-Party Integrations

## Links

- [View LiveCaller Profile](https://www.getapp.ie/software/2038703/livecaller)
- [View Lokulus Profile](https://www.getapp.ie/software/2071519/lokulus)
- [View Original Comparison](https://www.getapp.ie/compare/2038703/2071519/livecaller/vs/lokulus)

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