---
description: Compare ChatWerk vs charles for Irish businesses. GetApp provides a side-by-side comparison with details on software price, features and reviews.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/getapp/og_logo-94fd2a03a6c7a0e54fc0c9e21a1c0ce9.png
title: ChatWerk vs charles Comparison | GetApp Ireland 2026
---

Breadcrumb: [Home](/) > [Unified Communications Software](/directory/599/unified-communications/software) > [ChatWerk \<span\>vs\</span\> charles](https://www.getapp.ie/compare/2050870/2056879/chatwerk/vs/charles)

# Compare ChatWerk vs charles

Canonical: https://www.getapp.ie/compare/2050870/2056879/chatwerk/vs/charles

> Detailed comparison between ChatWerk and charles. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ChatWerk | charles |
| **Overall rating** | 4.3/5 | 4.4/5 |
| **Total Reviews** | 45 | 21 |
| **Starting Price** | €29.00 | €349.00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Key features

### ChatWerk

- Activity Dashboard
- Alerts/Notifications
- Chat/Messaging
- Contact Management
- File Sharing
- Group Messaging
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Reporting & Statistics
- Third-Party Integrations

### charles

- Activity Dashboard
- Alerts/Notifications
- Chat/Messaging
- Configurable Workflow
- Contact Management
- Customisable Templates
- File Sharing
- Group Messaging
- Interaction Tracking
- Lead Management
- Mobile Access
- Monitoring
- Multi-Channel Communication
- Performance Management
- Real-Time Data
- Reminders
- Reporting & Statistics
- Scheduled Messaging
- Support Ticket Management
- Third-Party Integrations

## Links

- [View ChatWerk Profile](https://www.getapp.ie/software/2050870/chatwerk)
- [View charles Profile](https://www.getapp.ie/software/2056879/charles)
- [View Original Comparison](https://www.getapp.ie/compare/2050870/2056879/chatwerk/vs/charles)

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